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First Step House

Case Management Lead

First Step House, Salt Lake City, Utah, United States, 84193

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We are hiring a full-time

Lead

Case Manager

in Salt Lake City, Utah!!

At First Step House,

“We help people build lives of meaning, purpose, and recovery,”

and we are dedicated to this mission.

The housing Case Management Lead assists the case management supervisor with training housing case managers and managing other daily aspects of the housing case management team, including but not limited to monthly reporting, supervision of housing case managers, managing caseloads and referrals for housing programs or vouchers, and managing housing applications that have been submitted. The housing case management lead maintains other housing case management job duties and a reduced case load to be able to manage the extra job responsibilities.

Tired of working 40+ hours per week? Join our team and enjoy a standardized 36-hour work week!

Work Hours & Compensation

Pay Rate: $60,000 - $62,000 per year

Monday - Friday flexible hours

36 hour standardized work week

Benefits

Robust paid time off program with enhanced benefits as you grow with us

15 paid holidays annually, including your birthday

401(k) employer matching

Opportunity for annual merit increase and annual bonus

Medical, Dental, Vision, Life Insurance

Education and Experience

Case management experience is required

A minimum of a bachelor's degree in social work or related field is preferred

Experience in the substance-abuse field is preferred

Duties

Manage subcontracts for housing grants and programs

Assist in training and onboarding of housing case managers

Supervision and development of housing case management staff

Monthly case staffing with housing case managers to discuss caseloads and housing barriers

Monthly reporting and coordination of case loads

Review staff productivity, billing and services monthly

Frequent communication with partner agencies to coordinate housing for clients

Attend weekly triage/coordinated entry as needed

Work with data team to track and monitor HMIS data for grant reporting

Mediate conflicts between clients and case managers

Problem solve housing issues between clients and landlords

Coordinate UTA bus passes for housing clients

Manage housing moves, storage units and requests for bed and furniture vouchers

Complete comprehensive needs assessment to identify client needs, strengths and barriers

Develop an individualized case plan with clients to help ensure housing stability

Collaborates with outside agencies to connect clients with employment services, education resources, healthcare programs, housing programs, and other relevant community resources

Collaborates with subcontractors, counselors, case workers, and outside agencies to deliver case management and coordination of services

Provide ongoing case management and service coordination, including regular home visits

Provide client advocacy when needed

Additional Information For more information about our non‑profit organization, you can visit our website at www.firststephouse.org and learn more about our mission and programs.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran.

Salary: $60,000 - $62,000 per year

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