Vestcom
Workforce Support Specialist (Nashville Tennessee area)
Vestcom, La Vergne, Tennessee, us, 37089
Company Description
Avery Dennison Corporation (NYSE: AVY) is a global materials science and digital identification solutions company. We are Making Possible™ products and solutions that help advance the industries we serve, providing branding and information solutions that optimize labor and supply chain efficiency, reduce waste, advance sustainability, circularity and transparency, and better connect brands and consumers. We design and develop labeling and functional materials, radio frequency identification (RFID) inlays and tags, software applications that connect the physical and digital, and offerings that enhance branded packaging and carry or display information that improves the customer experience. Serving industries worldwide — including home and personal care, apparel, general retail, e-commerce, logistics, food and grocery, pharmaceuticals and automotive — we employ approximately 35,000 employees in more than 50 countries. Our reported sales in 2024 were $8.8 billion. Learn more at www.averydennison.com.
Benefits
Health & wellness benefits starting on day 1 of employment
Paid parental leave
401(k) eligibility
Tuition reimbursement
Employee Assistance Program eligibility / Health Advocate
Paid vacation and paid holidays
Job Description The Workforce Support Specialist will directly support employees and leaders for Solutions Group North America. They will support HR policies, procedures and programs of a specific group of sites/functions in the US. The role serves as the main point of contact for employees and managers regarding employee relations inquiries for their region, reporting to the US Workforce Support Manager.
Critical Objectives/Outcomes
Provide positive employee relations & manager capability support across sites, using observations and data to recommend employee relations strategies and initiatives that support morale and engagement.
Conduct impartial investigations and form conclusions based on evidence.
Collaborate with other workforce support tiers to resolve inquiries and issues in a timely, friendly, and comprehensive manner.
Support employees and managers with traditional support activities such as promotions, investigations, corrective actions, PIPs, terms, and restructuring activities.
Serve as the main point of contact for employee HR inquiries, complaints, and customer service (e.g., case management, policy or protocol navigation).
Act as the primary liaison with HR workforce support leadership regarding policy reviews, policy improvements, and training opportunities.
Support leaders in accessing resources on core processes such as GPS, Performance Management, Development, etc.
Coach employees and leaders on navigation and resolution of key leadership processes, conflict management, etc.
Build and maintain relationships & partnerships with assigned sites/groups.
Master the digital toolset, particularly ad.a/ServiceNow, and support regional employee relations issues using ServiceNow.
Support key projects focused on new process or capability development/improvement.
Travel regionally up to 25 % of the time.
Skills & Capabilities
Change agent capable of leading and influencing stakeholders in a positive and constructive manner.
Excellent verbal and written communication skills.
Detailed understanding of human resources and labor relations principles, practices, and procedures.
Ability to manage multiple priorities or cases simultaneously, escalating as needed.
Proficiency in digital case management and workflow management tools.
Ability to create and maintain positive relationships with employees, functional leaders, and team members.
Strong research and analytical skills.
Ability to compile, research, and analyze information and to compose and present comprehensive reports.
Qualifications
Bachelor's degree in Human Resources, Business, or a related field.
At least one to four years of related experience.
Spanish speaking a plus.
Additional Information Salary range: $64,000 – $85,000 per year. Avery Dennison reserves the right to modify this information at any time. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status, or other protected status (EEO E/M/Vet/Disabled). All information will be kept confidential according to EEO guidelines.
Reasonable Accommodations Notice: If you require accommodations to view or apply for a job, alternative methods are available. Please contact (440) 534‑6000 or NA.TA.Operations@averydennison.com to discuss reasonable accommodations.
Location: La Vergne, TN
Seniority level: Associate | Employment type: Full‑time | Job function: Human Resources | Industries: Advertising Services
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Benefits
Health & wellness benefits starting on day 1 of employment
Paid parental leave
401(k) eligibility
Tuition reimbursement
Employee Assistance Program eligibility / Health Advocate
Paid vacation and paid holidays
Job Description The Workforce Support Specialist will directly support employees and leaders for Solutions Group North America. They will support HR policies, procedures and programs of a specific group of sites/functions in the US. The role serves as the main point of contact for employees and managers regarding employee relations inquiries for their region, reporting to the US Workforce Support Manager.
Critical Objectives/Outcomes
Provide positive employee relations & manager capability support across sites, using observations and data to recommend employee relations strategies and initiatives that support morale and engagement.
Conduct impartial investigations and form conclusions based on evidence.
Collaborate with other workforce support tiers to resolve inquiries and issues in a timely, friendly, and comprehensive manner.
Support employees and managers with traditional support activities such as promotions, investigations, corrective actions, PIPs, terms, and restructuring activities.
Serve as the main point of contact for employee HR inquiries, complaints, and customer service (e.g., case management, policy or protocol navigation).
Act as the primary liaison with HR workforce support leadership regarding policy reviews, policy improvements, and training opportunities.
Support leaders in accessing resources on core processes such as GPS, Performance Management, Development, etc.
Coach employees and leaders on navigation and resolution of key leadership processes, conflict management, etc.
Build and maintain relationships & partnerships with assigned sites/groups.
Master the digital toolset, particularly ad.a/ServiceNow, and support regional employee relations issues using ServiceNow.
Support key projects focused on new process or capability development/improvement.
Travel regionally up to 25 % of the time.
Skills & Capabilities
Change agent capable of leading and influencing stakeholders in a positive and constructive manner.
Excellent verbal and written communication skills.
Detailed understanding of human resources and labor relations principles, practices, and procedures.
Ability to manage multiple priorities or cases simultaneously, escalating as needed.
Proficiency in digital case management and workflow management tools.
Ability to create and maintain positive relationships with employees, functional leaders, and team members.
Strong research and analytical skills.
Ability to compile, research, and analyze information and to compose and present comprehensive reports.
Qualifications
Bachelor's degree in Human Resources, Business, or a related field.
At least one to four years of related experience.
Spanish speaking a plus.
Additional Information Salary range: $64,000 – $85,000 per year. Avery Dennison reserves the right to modify this information at any time. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status, or other protected status (EEO E/M/Vet/Disabled). All information will be kept confidential according to EEO guidelines.
Reasonable Accommodations Notice: If you require accommodations to view or apply for a job, alternative methods are available. Please contact (440) 534‑6000 or NA.TA.Operations@averydennison.com to discuss reasonable accommodations.
Location: La Vergne, TN
Seniority level: Associate | Employment type: Full‑time | Job function: Human Resources | Industries: Advertising Services
#J-18808-Ljbffr