Goodwill Industries of Southwest Florida
IT Generalist - Tice
Goodwill Industries of Southwest Florida, Fort Myers, Florida, United States, 33916
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Goodwill INDUSTRIES OF Southwest Florida, INC. IT Generalist Full time
Location: Tice Opportunity Center Based in Fort Myers, Florida, Goodwill of Southwest Florida is committed to serving people with disabilities and disadvantages by offering life‑changing opportunities to achieve independence. Goodwill Industries of Southwest Florida works with the community providing support in mission services, retail and donated goods, and business development.
Description of Responsibilities Great customer service skills. Work on all technology issues within all areas of Goodwill including Stores, Main Office, Community Resource Centers, and PTO. Performs information systems administrative procedures and maintains documentation that covers data control, applications training, data coordination and scheduling, data security administration, etc. Works on projects/matters of limited complexity in a support role. Work is closely managed. Work independently on technology installations and troubleshooting.
Required Experience Applicant must have a minimum of 1‑3 years extensive knowledge in the operations of IT, computer hardware, software and peripherals, and have a working knowledge for installing, configuring, upgrading, troubleshooting and repairing equipment. University degree or college diploma in computing or information technology or equivalent combination of education, training and experience.
Required Skills Works with user departments during design and installation phase and provides information to fulfill project reporting requirements as assigned. Keep all company systems updated with the latest software and evaluate system upgrades and new software. Responsible for the Technical Support of all computers, servers, WAN, LAN, Printers, registers, fax machines, credit card machines, POS systems, and software. Ensure that in case of a disaster such as a plant fire or flood, division information stored in the systems will be not be lost. Conducts periodic audits on‑site and off‑site to ensure this disaster recovery program is effective. Knowledge of communications hardware/software techniques. Considerable skill in the application of hardware, software, and other telecommunications techniques relevant to business communication problems is required. Complementing this should be working skill in assisting users to identify and express their communications system needs, as well as working skill in project management and supervision. Able to function in a workgroup, team‑oriented environment; Able to lift up to 50 lbs. (computer hardware), multi‑task; Must have a valid Florida License and proper insurance that would allow them to travel from location to location while using their personal vehicle.
Health and Dental Plans
403(b) retirement plan
Paid holidays
Personal time off (PTO)
Employee Assistance Program
Store Discounts
Tuition Reimbursement
Apply online at: goodwillswfl.org
Goodwill Southwest Florida is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Workplace Values
Respect: We treat all people with dignity and respect.
Stewardship: We honor our heritage by being socially, financially, and environmentally responsible.
Ethics: We strive to meet the highest ethical standards.
Learning: We challenge each other to strive for excellence and to continually learn.
Innovation: We embrace continuous improvement, bold creativity, and change.
Salary: $52000.00 per year
Job Posted by ApplicantPro
Seniority Level Entry level
Employment Type Full‑time
Job Function Information Technology
Industries Non‑profit Organizations
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Get AI-powered advice on this job and more exclusive features.
Goodwill INDUSTRIES OF Southwest Florida, INC. IT Generalist Full time
Location: Tice Opportunity Center Based in Fort Myers, Florida, Goodwill of Southwest Florida is committed to serving people with disabilities and disadvantages by offering life‑changing opportunities to achieve independence. Goodwill Industries of Southwest Florida works with the community providing support in mission services, retail and donated goods, and business development.
Description of Responsibilities Great customer service skills. Work on all technology issues within all areas of Goodwill including Stores, Main Office, Community Resource Centers, and PTO. Performs information systems administrative procedures and maintains documentation that covers data control, applications training, data coordination and scheduling, data security administration, etc. Works on projects/matters of limited complexity in a support role. Work is closely managed. Work independently on technology installations and troubleshooting.
Required Experience Applicant must have a minimum of 1‑3 years extensive knowledge in the operations of IT, computer hardware, software and peripherals, and have a working knowledge for installing, configuring, upgrading, troubleshooting and repairing equipment. University degree or college diploma in computing or information technology or equivalent combination of education, training and experience.
Required Skills Works with user departments during design and installation phase and provides information to fulfill project reporting requirements as assigned. Keep all company systems updated with the latest software and evaluate system upgrades and new software. Responsible for the Technical Support of all computers, servers, WAN, LAN, Printers, registers, fax machines, credit card machines, POS systems, and software. Ensure that in case of a disaster such as a plant fire or flood, division information stored in the systems will be not be lost. Conducts periodic audits on‑site and off‑site to ensure this disaster recovery program is effective. Knowledge of communications hardware/software techniques. Considerable skill in the application of hardware, software, and other telecommunications techniques relevant to business communication problems is required. Complementing this should be working skill in assisting users to identify and express their communications system needs, as well as working skill in project management and supervision. Able to function in a workgroup, team‑oriented environment; Able to lift up to 50 lbs. (computer hardware), multi‑task; Must have a valid Florida License and proper insurance that would allow them to travel from location to location while using their personal vehicle.
Health and Dental Plans
403(b) retirement plan
Paid holidays
Personal time off (PTO)
Employee Assistance Program
Store Discounts
Tuition Reimbursement
Apply online at: goodwillswfl.org
Goodwill Southwest Florida is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Workplace Values
Respect: We treat all people with dignity and respect.
Stewardship: We honor our heritage by being socially, financially, and environmentally responsible.
Ethics: We strive to meet the highest ethical standards.
Learning: We challenge each other to strive for excellence and to continually learn.
Innovation: We embrace continuous improvement, bold creativity, and change.
Salary: $52000.00 per year
Job Posted by ApplicantPro
Seniority Level Entry level
Employment Type Full‑time
Job Function Information Technology
Industries Non‑profit Organizations
Referrals increase your chances of interviewing at Goodwill Industries of Southwest Florida by 2x
Get notified about new Information Technology Generalist jobs in
Fort Myers, FL .
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr