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ADT

Smart Home Consultant

ADT, Wilmington, North Carolina, United States, 28412

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Company Overview ADT

has been in the business of helping save lives since 1874. As the #1 smart home security provider in the U.S., we help protect and connect families, businesses, and larger commercial customers every day. Our continuous innovation, advanced technology, and strategic partnerships deliver products and services that help protect life and valuables, whether at home, your business, or on the go. Our mission is clear: we help save lives for a living. Join our team to make a real impact and put purpose behind your paycheck.

Position Overview As a Smart Home Consultant, you will be a sales solutions expert and brand ambassador for ADT’s 6 million customers. You will serve as the key point of contact for home automation clients, answering inquiries, providing technical advice, demonstrating new products and services, installing and activating security and Smart Home products, and upselling solutions that best meet the needs of residential customers.

A Day in the Life

Build relationships between new customers and the ADT brand and product portfolio

Complete in‑home consultation and assessment

Perform installation and activation of equipment – including home security camera, security hardware, and IoT and smart home devices

Complete customer onboarding and education of key products and services

Work in a dynamic, collaborative environment with customers and coworkers

Provide solutions by visiting customers at their homes or businesses

Training Program ADT offers a comprehensive paid training program for this role, regardless of experience. Our team is enthusiastic about developing you into a best‑in‑class Smart Home Consultant.

Job Requirements

High school diploma or equivalent

Valid driver’s license

Compensation

Hourly pay: $15.30

Earning potential: Average of $105,000 annually with uncapped upsell commissions, job completion pay, quality bonuses, and referral incentives

Benefits

Comprehensive paid training program

Full benefits beginning the 1st of the month after 31 days of employment, including medical (prescription), dental, vision, health savings & flex spending

401(k) with employer matching

Paid vacation time

Company vehicle for work use

Tuition reimbursement

Employee referral bonuses

Health, dental, and vision coverage

Short- and long-term disability, life insurance, and well‑being benefits

Paid time off

When you commit to ADT – we commit to you Our employees receive a comprehensive, full benefits package that includes a variety of support services and opportunities for growth.

Equal Employment Opportunity ADT is an Equal Employment Opportunity Employer. We celebrate diversity and are committed to building an inclusive team that represents a variety of backgrounds, perspectives, and skills. ADT strives to ensure every employee and applicant feels valued.

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