PlanITROI
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IT Hardware Processing Lead
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PlanITROI
About PlanITROI Since 2001, PlanITROI has been providing global reverse logistics, IT Asset Disposition, and Asset Recovery Services for OEMs, retailers, enterprises, education, and SMB organizations, committed to preserving the highest levels of environmental responsibility and data security while changing lives with their retired computing devices. PlanITROI leverages the circular economy to do social good, by turning clients returned, retired, or idle IT devices, laptops, PCs, smartphones, and tablets, etc., into re-certified, affordable technology solutions sold directly and through the largest retailers in the world!
IT Hardware Processing Lead Overview The
IT Hardware Processing Lead
is a hands‑on operational lead responsible for the
sorting and testing of computer hardware . This role combines
technical hardware expertise ,
strong organizational skills , and
process ownership
to ensure accuracy and efficiency in sorting, testing, and routing of computer hardware devices. This individual plays a critical role in building and maintaining
standard operating procedures (SOPs)
and driving continuous improvement in a fast‑paced technology operations environment.
Key Responsibilities Device Sorting & Testing Lead the daily sorting and categorization of incoming IT hardware, including laptops, desktops, monitors, chargers, peripherals, and networking equipment Perform device testing, grading, functional validation, and triage Ensure accurate identification, labeling, and routing of hardware through defined workflows Troubleshoot hardware issues and determine repair, refurbish, resale, or recycle paths
Inventory Management & Accuracy Maintain accurate inventory tracking within internal systems and tools Conduct regular cycle counts and audits to ensure data integrity Coordinate inbound hardware movement with the receiving team Ensure proper asset tagging, serialization, and documentation
Process Development, Documentation & Continuous Improvement Build, document, and maintain hardware processing SOPs and workflows Identify bottlenecks, inefficiencies, and opportunities for process optimization Ensure compliance with internal quality, data security, and environmental standards
Team Support Act as a lead resource on the floor, providing informational updates on inbound supply Train team members on hardware standards, testing procedures, and SOPs as needed Communicate daily productivity and inventory reporting Escalate issues related to quality, safety, or process deviations as needed
Quality, Safety & Compliance Enforce quality control standards at every stage of processing Ensure adherence to data security protocols and handling requirements Promote a clean, organized, and safe production environment Support audits and inspections as required
Qualifications & Experience 2+ years of experience working with computer hardware in a production, ITAD, refurbishment, or warehouse environment. Prior lead or computer hardware technician experience preferred. Strong working knowledge of laptops, desktops, monitors, chargers, and networking equipment. Experience with hardware testing, grading, and inventory tracking. Experience with asset management or inventory systems desired. Quality inspection and documentation. Demonstrated ability to build or improve operational processes. Strong organizational skills and attention to detail. Knowledge of data destruction or IT asset life‑cycle best practices desired. Ability to lift to 50 lbs., stand, bend, and move throughout the production floor for extended periods. Comfortable working in a warehouse or production environment.
PlanITROI Core Values Driven & Confident Think Win/Win Always Own IT/Solve IT Personal Growth leads to Professional Growth Innovate & Revolutionize the World Proud to be Part of the PlanITROI Team
The expected salary for this position is $16.00-$18.00 per hour. Upon conversion, PlanITROI offers a comprehensive benefits package, including health insurance, a 401(k) with company match, paid time off, and more. We are an Equal Opportunity Employer and value diversity at all levels of the organization.
Seniority Level Entry level
Employment Type Full-time
Job Function Other
Industries IT Services and IT Consulting
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IT Hardware Processing Lead
role at
PlanITROI
About PlanITROI Since 2001, PlanITROI has been providing global reverse logistics, IT Asset Disposition, and Asset Recovery Services for OEMs, retailers, enterprises, education, and SMB organizations, committed to preserving the highest levels of environmental responsibility and data security while changing lives with their retired computing devices. PlanITROI leverages the circular economy to do social good, by turning clients returned, retired, or idle IT devices, laptops, PCs, smartphones, and tablets, etc., into re-certified, affordable technology solutions sold directly and through the largest retailers in the world!
IT Hardware Processing Lead Overview The
IT Hardware Processing Lead
is a hands‑on operational lead responsible for the
sorting and testing of computer hardware . This role combines
technical hardware expertise ,
strong organizational skills , and
process ownership
to ensure accuracy and efficiency in sorting, testing, and routing of computer hardware devices. This individual plays a critical role in building and maintaining
standard operating procedures (SOPs)
and driving continuous improvement in a fast‑paced technology operations environment.
Key Responsibilities Device Sorting & Testing Lead the daily sorting and categorization of incoming IT hardware, including laptops, desktops, monitors, chargers, peripherals, and networking equipment Perform device testing, grading, functional validation, and triage Ensure accurate identification, labeling, and routing of hardware through defined workflows Troubleshoot hardware issues and determine repair, refurbish, resale, or recycle paths
Inventory Management & Accuracy Maintain accurate inventory tracking within internal systems and tools Conduct regular cycle counts and audits to ensure data integrity Coordinate inbound hardware movement with the receiving team Ensure proper asset tagging, serialization, and documentation
Process Development, Documentation & Continuous Improvement Build, document, and maintain hardware processing SOPs and workflows Identify bottlenecks, inefficiencies, and opportunities for process optimization Ensure compliance with internal quality, data security, and environmental standards
Team Support Act as a lead resource on the floor, providing informational updates on inbound supply Train team members on hardware standards, testing procedures, and SOPs as needed Communicate daily productivity and inventory reporting Escalate issues related to quality, safety, or process deviations as needed
Quality, Safety & Compliance Enforce quality control standards at every stage of processing Ensure adherence to data security protocols and handling requirements Promote a clean, organized, and safe production environment Support audits and inspections as required
Qualifications & Experience 2+ years of experience working with computer hardware in a production, ITAD, refurbishment, or warehouse environment. Prior lead or computer hardware technician experience preferred. Strong working knowledge of laptops, desktops, monitors, chargers, and networking equipment. Experience with hardware testing, grading, and inventory tracking. Experience with asset management or inventory systems desired. Quality inspection and documentation. Demonstrated ability to build or improve operational processes. Strong organizational skills and attention to detail. Knowledge of data destruction or IT asset life‑cycle best practices desired. Ability to lift to 50 lbs., stand, bend, and move throughout the production floor for extended periods. Comfortable working in a warehouse or production environment.
PlanITROI Core Values Driven & Confident Think Win/Win Always Own IT/Solve IT Personal Growth leads to Professional Growth Innovate & Revolutionize the World Proud to be Part of the PlanITROI Team
The expected salary for this position is $16.00-$18.00 per hour. Upon conversion, PlanITROI offers a comprehensive benefits package, including health insurance, a 401(k) with company match, paid time off, and more. We are an Equal Opportunity Employer and value diversity at all levels of the organization.
Seniority Level Entry level
Employment Type Full-time
Job Function Other
Industries IT Services and IT Consulting
#J-18808-Ljbffr