Hyatt Hotels Corporation
Assistant Manager - Guest Relations Villas
Hyatt Hotels Corporation, Park City, Utah, United States, 84060
Hyatt is a place of learning – similar to a university. The company offers so many ways for me to learn and grow, both professionally and personally.
Assistant Manager - Guest Relations Villas Club Dubai Creek Golf & Yacht Club AE - DU - Dubai
Guest Service Operations
Entry Level Manager
Full-time
Summary Are you passionate about delivering exceptional service in a luxury hospitality setting? Dubai Creek Resort is seeking a dedicated and detail-oriented
Assistant Manager - Guest Relations Villas
to join our elite team at the new
Solenna Villas . This is your opportunity to be part of a world-renowned brand that values elegance, warmth, and personalized guest experiences.
Job Summary
As an
Assistant Manager - Guest Relations Villas
at Dubai Creek Resort, you will assist
Rooms Manager - Villas . This role is essential in ensuring an outstanding guest experience, from arrival to departure. You will oversee daily villa operations, manage staff, and uphold Hyatt’s high service standards.
Key Responsibilities:
Supervise and lead Host/Hostess , C oncierge, and bell services
Ensure seamless check-in/check-out processes and handle guest requests efficiently
Train and mentor, your Team to provide exceptional customer service
Coordinate with housekeeping, reservations, front office and other Hotel and Club departments to optimize guest experience
Monitor Villa inventory, occupancy levels, and revenue management strategies
Handle billing, payments, and financial transactions accurately
Maintain compliance with Hyatt policies, brand standards, and safety procedures
Resolve guest concerns promptly and professionally
Qualifications Requirements:
Previous experience as a
Team Leader, Supervisor/ Assistant Manager
Front Office or similar roles in the hospitality industry.
Strong leadership, communication, and problem-solving skills
Proficiency in hotel management software (e.g., Opera, PMS, or similar systems)
Ability to work flexible hours, including weekends and holidays
A degree in Hospitality Management or a related field is preferred
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Assistant Manager - Guest Relations Villas Club Dubai Creek Golf & Yacht Club AE - DU - Dubai
Guest Service Operations
Entry Level Manager
Full-time
Summary Are you passionate about delivering exceptional service in a luxury hospitality setting? Dubai Creek Resort is seeking a dedicated and detail-oriented
Assistant Manager - Guest Relations Villas
to join our elite team at the new
Solenna Villas . This is your opportunity to be part of a world-renowned brand that values elegance, warmth, and personalized guest experiences.
Job Summary
As an
Assistant Manager - Guest Relations Villas
at Dubai Creek Resort, you will assist
Rooms Manager - Villas . This role is essential in ensuring an outstanding guest experience, from arrival to departure. You will oversee daily villa operations, manage staff, and uphold Hyatt’s high service standards.
Key Responsibilities:
Supervise and lead Host/Hostess , C oncierge, and bell services
Ensure seamless check-in/check-out processes and handle guest requests efficiently
Train and mentor, your Team to provide exceptional customer service
Coordinate with housekeeping, reservations, front office and other Hotel and Club departments to optimize guest experience
Monitor Villa inventory, occupancy levels, and revenue management strategies
Handle billing, payments, and financial transactions accurately
Maintain compliance with Hyatt policies, brand standards, and safety procedures
Resolve guest concerns promptly and professionally
Qualifications Requirements:
Previous experience as a
Team Leader, Supervisor/ Assistant Manager
Front Office or similar roles in the hospitality industry.
Strong leadership, communication, and problem-solving skills
Proficiency in hotel management software (e.g., Opera, PMS, or similar systems)
Ability to work flexible hours, including weekends and holidays
A degree in Hospitality Management or a related field is preferred
#J-18808-Ljbffr