Community Services and Employment Training, Inc.
Senior Program Specialist Housing Navigator
Community Services and Employment Training, Inc., Visalia, California, us, 93290
Scope / Position Summary
The Housing Support Navigator provides housing-focused assistance and resource navigation to individuals and families experiencing housing instability, homelessness, or at risk of homelessness. This role supports participants in accessing rental assistance, locating and securing housing, maintaining stable tenancy, and resolving housing-related barriers.
The Navigator connects households to basic needs and community resources in Tulare County, including mental health services, legal assistance, and other stabilizing supports. Using a strengths-based, customer-centered approach, this position promotes safe, stable housing and long-term self-sufficiency through goal setting and ongoing support.
Essential Duties and Responsibilities
Conduct needs assessments within 24 hours of receiving referrals
Assist participants with housing search, rental assistance, and tenancy stabilization
Navigate and connect participants to community resources and supportive services
Maintain regular participant contact and meet minimum engagement requirements
Track services, referrals, and outcomes using a database system
Complete follow-up services to ensure successful connection to goals
Work collaboratively with on-site program staff and internal CSET programs
Refer participants to other CSET services as appropriate
Facilitate and participate in community meetings and collaborative efforts
Conduct presentations to partner agencies and develop new community partnerships
Promote community involvement through advisory meetings and events
Maintain accurate records and documentation to assess participant progress
Stay current on program requirements, regulations, and local labor market information
Qualifications Required / Preferred Education & Experience
Bachelor's Degree in Social Work, Social Services, or related field (preferred)
Applicants within six (6) months of graduation will be considered
One to two years of related experience in social services, case management, or resource navigation preferred
Experience assisting individuals in accessing community resources highly desirable
Knowledge & Skills
Strong customer service and advocacy skills
Knowledge of poverty issues, housing systems, and community-based resources preferred
Ability to work independently with minimal supervision
Excellent written and verbal communication skills
Strong interpersonal, collaboration, and public engagement skills
Bilingual in Spanish is a plus
Ability to track, document, and monitor services using a database
Additional Requirements
Flexible schedule, including some evenings and Saturdays
Valid California driver's license and proof of auto insurance
Willingness to serve as an advocate for participants
Supervisory Responsibilities This position reports to the Site Coordinator and does not supervise staff.
Physical Demands & Work Environment This position is primarily based in a standard office environment with minimal physical demands. Duties may require sitting for extended periods. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Candidate Screening Process Only complete application materials will be reviewed by the screening committee following the closing date. Applicants will be evaluated based on how well they meet the desirable qualifications. Selected candidates may be invited to one or more interviews. All costs associated with the application and selection process are the responsibility of the applicant.
CSET is an Equal Employment Opportunity Employer and complies with the Immigration Reform and Control Act of 1986.
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The Housing Support Navigator provides housing-focused assistance and resource navigation to individuals and families experiencing housing instability, homelessness, or at risk of homelessness. This role supports participants in accessing rental assistance, locating and securing housing, maintaining stable tenancy, and resolving housing-related barriers.
The Navigator connects households to basic needs and community resources in Tulare County, including mental health services, legal assistance, and other stabilizing supports. Using a strengths-based, customer-centered approach, this position promotes safe, stable housing and long-term self-sufficiency through goal setting and ongoing support.
Essential Duties and Responsibilities
Conduct needs assessments within 24 hours of receiving referrals
Assist participants with housing search, rental assistance, and tenancy stabilization
Navigate and connect participants to community resources and supportive services
Maintain regular participant contact and meet minimum engagement requirements
Track services, referrals, and outcomes using a database system
Complete follow-up services to ensure successful connection to goals
Work collaboratively with on-site program staff and internal CSET programs
Refer participants to other CSET services as appropriate
Facilitate and participate in community meetings and collaborative efforts
Conduct presentations to partner agencies and develop new community partnerships
Promote community involvement through advisory meetings and events
Maintain accurate records and documentation to assess participant progress
Stay current on program requirements, regulations, and local labor market information
Qualifications Required / Preferred Education & Experience
Bachelor's Degree in Social Work, Social Services, or related field (preferred)
Applicants within six (6) months of graduation will be considered
One to two years of related experience in social services, case management, or resource navigation preferred
Experience assisting individuals in accessing community resources highly desirable
Knowledge & Skills
Strong customer service and advocacy skills
Knowledge of poverty issues, housing systems, and community-based resources preferred
Ability to work independently with minimal supervision
Excellent written and verbal communication skills
Strong interpersonal, collaboration, and public engagement skills
Bilingual in Spanish is a plus
Ability to track, document, and monitor services using a database
Additional Requirements
Flexible schedule, including some evenings and Saturdays
Valid California driver's license and proof of auto insurance
Willingness to serve as an advocate for participants
Supervisory Responsibilities This position reports to the Site Coordinator and does not supervise staff.
Physical Demands & Work Environment This position is primarily based in a standard office environment with minimal physical demands. Duties may require sitting for extended periods. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Candidate Screening Process Only complete application materials will be reviewed by the screening committee following the closing date. Applicants will be evaluated based on how well they meet the desirable qualifications. Selected candidates may be invited to one or more interviews. All costs associated with the application and selection process are the responsibility of the applicant.
CSET is an Equal Employment Opportunity Employer and complies with the Immigration Reform and Control Act of 1986.
#J-18808-Ljbffr