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Vital Records Control (VRC)

Customer Care Manager — Lead & Elevate CX

Vital Records Control (VRC), Overland, Missouri, United States

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A leading information services company is seeking a Customer Care Manager to lead a high-performing team focused on exceptional customer experiences. Responsibilities include overseeing call-center operations, monitoring performance metrics, and developing training programs. The ideal candidate has a Bachelor's degree and over 5 years of leadership experience in customer care. This full-time position is located in St. Louis, MO, offering a salary range of $40,000 to $55,000. Join us to drive a customer-first culture and ensure operational excellence. #J-18808-Ljbffr