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Manhatta restaurant

Captain - Dining Room

Manhatta restaurant, New York, New York, us, 10261

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Manhatta 28 Liberty St 60th Fl New York, NY 10005, USA

Perched sixty stories above Lower Manhattan, Manhatta serves seasonal, inspired cooking, and offers stunning views of New York City, its bridges, and waterways. Manhatta is a restaurant and full-service event space from Danny Meyer’s Union Square Hospitality Group, combining sky-high views with down-to-earth hospitality.

Who you are:

Th Captain is responsible for ensuring that all guests who dine with us have memorable experiences filled with hospitality, delicious food and drinks, and exceptional service. The Captain is an integral member of our Service team and is ultimately responsible for the sale and service of our food and beverages, while acting as a leader on the floor and providing our guests with warm and attentive hospitality.

What you’ll do:

Consistently support a culture of Enlightened Hospitality

Demonstrate mastery of all food and beverage menu items, fluency of all ingredients and preparations, and the ability to make recommendations according to guest preferences

Consistently follows and leads the team on steps of service with efficiency and grace, while maintaining a sense of urgency throughout service

Anticipates guest needs, ensuring constant communication with colleagues, management, and the kitchen during service

Maintains the high standards of cleanliness and appearance throughout all areas of the restaurant both before, during and after service

Demonstrates an eagerness to continue to learn and grow

Perform additional responsibilities as needed and other duties as assigned to support team objectives and operational success

What we need you:

3+ years’ experience in a Service role in a similar environment

English fluency and additional languages preferred, but not required

Ability to stand or walk for long periods of time

Ability to balance & carry multiple plates, glass racks and/or glasses, and lift objects up to 30 lbs.

What you’ll get from us:

Competitive pay: Hourly rate of $11/hour plus tips

Quick access to earnings: Eligibility for the USHG Digital Wallet, where you'll have next-day access to earnings and flexible saving options

Comprehensive health coverage: Medical, dental, and vision insurance, plus flexible spending options for healthcare and dependent care

Time to recharge: Generous paid time off and paid parental leave to support life outside of work

Invest in your future: A matched 401(k) plan to help you grow long-term savings

Peace of mind: Life insurance, employee assistance programs, and exclusive access to primary care, mental health, and other wellness services

Support in times of need: Access to the USHG HUGS Employee Relief Fund, offering direct assistance to team members facing unexpected hardship

Dining Discount: A 51% dining discount across the entire USHG family of restaurants to share unforgettable meals with friends and loved ones

Convenience & flexibility: Pre-tax commuter benefits for transit and parking

Growth and community: Opportunities for learning, mentorship, and collaboration with some of the most passionate people in hospitality

Putting Enlightened Hospitality into Practice

Integral to our culture are our six behaviors. Our behaviors guide how we work together.

We play to win with humble swagger.

Hospitality is a team sport where everyone deserves an opportunity to thrive and belong

Turn over the rocks and always be connecting dots

to build uplifting experiences and relationships

Center the salt shaker

with an unwavering commitment to excellence and the values that matter most

Write a great next chapter.

The road to success is paved with mistakes well-handled

Bring a charitable assumption

and err on the side of generosity

Leave our campsite better than we found it;

always responsible for the impact of our wake

*The above represents the expected hourly range for this position. Ultimately, in determining your pay, we'll consider your experience and other job-related factors.

**The responsibilities outlined above are not exhaustive. This role may be required to take on other duties or projects as necessary to support organizational goals, in alignment with their skills, experience, and the evolving needs of the business.**

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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