Million Air
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Line Service Manager
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Million Air Our motto, "We are Ladies and Gentlemen, serving Ladies and Gentlemen", is evident in every interaction with our customers, co‑workers, and team mates. We strive to find the best and brightest talent for each position within our organization, enabling the unique qualities of each individual to shine and complement the entire team. The line service manager is responsible for creating and leading an exceptional line service team. This position is responsible for ensuring efficient service for all internal and external customers by using excellent, in‑depth knowledge of company procedures. The line service manager will work closely with the customer service manager and FBO manager. Responsibilities and Duties
Manage line service department: prioritizing, assigning, and monitoring supervisors’ work, conducting performance evaluations with supervisors, providing training goals with Training/Safety Tech. Review line service team payroll, manage overtime, and submit to payroll for processing. Responsible for hiring process to create a well‑rounded team with customer and safety focus. Oversee facility startup including facility security, vehicle maintenance checks, equipment service and status. Fuel management – monitor fuel inventory, reconcile load receipts, order fuel as needed. Communicate with supervisors in daily pass down meetings. Aircraft storage, movement, hangar arrangement – anticipate needs for arrivals and departures. Damage prevention and implementation of safety procedures. Support of trainers, safety techs, and line service team. Team training – must meet DOT regulations. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Qualifications
Customer focus – naturally outgoing/extroverted. Communicate with customers and employees in person, on phone, and through radio communications. Must be able to operate a motor vehicle and be insurable by our insurance company (requires clean driving record). Strong computer skills including Microsoft Office products. Basic mathematical knowledge. Bi‑lingual preferred. Reporting Relationship
This position reports to the General Manager. Physical Demands
Must be able to lift 75 pounds. Possible exposure to hazardous noise levels, chemicals, fumes, and machinery. Outside work in all types of weather conditions. Position requires bending, lifting, walking, stooping, squatting, gripping, and climbing a ladder. Position Type and Expected Hours of Work
This is an exempt position. The position may require working evenings and weekends, and on scheduled company holidays. Travel
No travel is expected for this position. Education, Experience and Eligibility Qualifications
Minimum five (5) years line service experience including fuel management and supervisory duties. High School Diploma or equivalent. Ability to work evenings, weekends, and holidays. Ability to pass a background check. Zero tolerance drug free employer includes pre‑employment and random screening. AAP/EEO Statement
Million Air is an Equal Opportunity / Affluent Action Employer / Protected Veteran / Disabled. Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, and responsibilities that are required of the employee for this position. Duties, responsibilities, and activities may change at any time with or without notice.
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Line Service Manager
role at
Million Air Our motto, "We are Ladies and Gentlemen, serving Ladies and Gentlemen", is evident in every interaction with our customers, co‑workers, and team mates. We strive to find the best and brightest talent for each position within our organization, enabling the unique qualities of each individual to shine and complement the entire team. The line service manager is responsible for creating and leading an exceptional line service team. This position is responsible for ensuring efficient service for all internal and external customers by using excellent, in‑depth knowledge of company procedures. The line service manager will work closely with the customer service manager and FBO manager. Responsibilities and Duties
Manage line service department: prioritizing, assigning, and monitoring supervisors’ work, conducting performance evaluations with supervisors, providing training goals with Training/Safety Tech. Review line service team payroll, manage overtime, and submit to payroll for processing. Responsible for hiring process to create a well‑rounded team with customer and safety focus. Oversee facility startup including facility security, vehicle maintenance checks, equipment service and status. Fuel management – monitor fuel inventory, reconcile load receipts, order fuel as needed. Communicate with supervisors in daily pass down meetings. Aircraft storage, movement, hangar arrangement – anticipate needs for arrivals and departures. Damage prevention and implementation of safety procedures. Support of trainers, safety techs, and line service team. Team training – must meet DOT regulations. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Qualifications
Customer focus – naturally outgoing/extroverted. Communicate with customers and employees in person, on phone, and through radio communications. Must be able to operate a motor vehicle and be insurable by our insurance company (requires clean driving record). Strong computer skills including Microsoft Office products. Basic mathematical knowledge. Bi‑lingual preferred. Reporting Relationship
This position reports to the General Manager. Physical Demands
Must be able to lift 75 pounds. Possible exposure to hazardous noise levels, chemicals, fumes, and machinery. Outside work in all types of weather conditions. Position requires bending, lifting, walking, stooping, squatting, gripping, and climbing a ladder. Position Type and Expected Hours of Work
This is an exempt position. The position may require working evenings and weekends, and on scheduled company holidays. Travel
No travel is expected for this position. Education, Experience and Eligibility Qualifications
Minimum five (5) years line service experience including fuel management and supervisory duties. High School Diploma or equivalent. Ability to work evenings, weekends, and holidays. Ability to pass a background check. Zero tolerance drug free employer includes pre‑employment and random screening. AAP/EEO Statement
Million Air is an Equal Opportunity / Affluent Action Employer / Protected Veteran / Disabled. Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, and responsibilities that are required of the employee for this position. Duties, responsibilities, and activities may change at any time with or without notice.
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