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Schulte Hospitality Group

Executive Steward at Saint John's Resort

Schulte Hospitality Group, Plymouth, Michigan, United States, 48170

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Executive Steward at Saint John's Resort POSITION SUMMARY:

The Executive Steward serves as the operational leader of all stewarding and sanitation functions at Saint John's Resort, ensuring impeccable cleanliness, equipment maintenance, and operational support across all culinary outlets, banquets, and special events. This role demands exceptional organizational skills, attention to detail, and the ability to maintain the highest standards of sanitation while managing high-volume, multi-outlet resort operations. The Executive Steward will uphold food safety excellence, equipment integrity, and team accountability while fostering a culture of operational support aligned with Saint John's Resort standards.

Guest Service Requirements

Maintain a friendly, professional demeanor with genuine warmth in all interactions

Support exceptional guest experiences through behind-the-scenes operational excellence

Demonstrate commitment to hospitality excellence through actions, attitude, and accountability

Ensure cleanliness and presentation standards enhance the overall guest experience

Safety Requirements

Maintain safe work practices and prevent personal injury through proper technique and equipment use

Ensure the safety of team members, guests, and vendors through proactive hazard identification

Demonstrate comprehensive knowledge of chemical handling, OSHA requirements, and sanitation protocols

Maintain compliance with health department regulations and company safety standards

Stewarding Operations & Sanitation Management

Oversee all dishwashing, pot washing, and kitchen sanitation operations across resort outlets

Ensure compliance with health department standards, food safety protocols, and brand sanitation requirements

Maintain equipment cleanliness standards for cooking equipment, work surfaces, and food contact areas

Implement and monitor proper chemical usage, dilution ratios, and storage procedures

Equipment & Asset Management

Manage inventory and maintenance of all smallwares, china, glassware, silverware, banquet & catering equipment, and kitchen equipment

Coordinate equipment repairs and preventive maintenance schedules with engineering and vendors

Track and report equipment needs, replacement cycles, and capital expenditure recommendations

Ensure proper storage, organization, and security of all stewarding assets

Leadership & Team Development

Lead hiring, onboarding, training, and performance management of stewarding team members in accordance with company procedures

Foster clear communication with culinary leadership regarding operational needs and challenges

Organize and lead stewarding team meetings and daily shift briefings

Build and maintain a positive team culture focused on efficiency, accountability, and reliability

Mentor and develop stewarding staff, creating opportunities for advancement within the organization

Cost Control & Resource Management

Partner with Executive Chef on chemical, supply, and equipment cost management

Recommend strategies to optimize operational efficiency while controlling expensesMonitor usage levels and implement waste reduction initiatives

Manage stewarding labor deployment to meet operational demands while controlling costs

Operational Support

Supporting culinary operations through timely equipment delivery, setup, and breakdown

Receiving deliveries and organizational storage areas, coolers

Support FOH operations through timely CGS, equipment delivery, setup, and breakdown

Coordinate stewarding coverage for banquets, special events, and peak service periods

Ensure kitchen flow efficiency through proper staging and organization of dirty and clean equipment

Ensure operational efficiency by always ensuring equipment is stored properly in its assigned areas and that is always handled with the utmost care

Manage trash and recycling programs in compliance with environmental and regulatory requirements

Training & Professional Development

Lead and participate in required training sessions including chemical safety, equipment operation, and sanitation protocols

Ensure team maintains current certifications and safety training compliance

Maintain professional appearance and conduct, serving as a role model for stewarding team

Complete assigned administrative tasks and special projects as directed

Leadership Qualities

Accountability

Sanitation knowledge

Leadership

Cost management acumen

Team development

Verbal communication

Operational judgment

Professional ethics

Quality standards

Professional appearance

Problem-solving mindset

Dependability

Adaptability

Punctuality

Resource management

Teamwork

Work quality

Health inspection scores

Saint John's Resort is an equal opportunity employer committed to fostering a diverse and inclusive workplace.

Education/Requirements

High School Diploma required

Minimum two years stewarding leadership experience in upscale/resort environment preferred

Proven track record in high-volume, multi-outlet operations

ServSafe Manager Certification preferred (or ability to obtain within 60 days)

Knowledge of commercial dishwashing equipment, chemical safety, and sanitation systems

Proficiency in inventory management and basic computer systems

Proof of eligibility to work in the United States

Flexibility to work varied schedules including nights, weekends, and holidays as required by resort operations

Physical Requirements

Ability to stand and walk for extended periods (8-12 hours)

Capability to lift and carry up to 50 pounds regularly

Tolerance for working in hot, humid, and wet environments

Manual dexterity for equipment operation and maintenance tasks

Ability to work in confined spaces and reach overhead storage areas

Work Environment

Fast-paced, high-volume resort kitchen and stewarding environment

Exposure to heat, steam, water, chemicals, and cleaning equipment

Collaborative team environment requiring clear communication with culinary and service teams

Seasonal demand variations typical of resort operations

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