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DSV Air & Sea Inc.

AWS AVP Operations Supervisor

DSV Air & Sea Inc., Pittston, Pennsylvania, United States

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DSV – Global transport and logistics is a worldwide provider of solutions within transport and logistics.

With offices in more than 80 countries, DSV delivers value to customers by transporting, storing, packaging, re‑packaging, processing and clearing all types of goods.

Location: USA – Pittston, 425 Research Dr

Job Posting Title AWS AVP Operations Supervisor

Time Type Full Time

POSITION SUMMARY The Operations Supervisor is responsible for supervising labor management and planning of inbound, outbound, product slotting and customer communication activities.

Duties include labor scheduling, space utilization, equipment and manpower management, hiring and training, performance appraisal, and issue resolution.

The Supervisor works under the direction of the Operations Manager or Distribution Center Manager to ensure receiving, warehousing and shipping of products meet service and cost objectives.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Conduct staff meetings to review daily/weekly work activities, plan, and assure continuous improvement.

Inform senior management and client representatives of critical issues affecting operations.

Develop and implement systems and procedures for managing operations, equipment, and products in a safe and profitable manner; manage productivity and service goals; comply with client operating agreements.

Implement and report on cost‑saving measures and propose ideas for more efficient operations.

Meet client KPI’s and comply with quality system requirements.

Manage operations to achieve objectives; apply sound communication and motivational techniques; supervise, counsel, and discipline team members; support HR and participate in performance evaluations.

Oversee training and evaluation of warehouse staff; plan daily schedules; review work orders and arrival notices; assign duties to staff; review job trends and reorganize space or staffing levels.

Train new staff or delegate training responsibilities; assess trainee progress and add duties as appropriate.

Monitor quantity and quality of jobs; provide guidance and advice.

Assign supervisory duties to experienced team members; keep manager advised of progress or problems.

Hold regular meetings with staff to assess group status; discuss improvement ideas; keep staff informed of new developments.

Assist in physical operations as needed; deliver results by leveraging the right people at the right time; maintain high motivation and focus on customer satisfaction; provide growth and development opportunities; conduct annual performance reviews; support adherence to SOPs.

SKILLS & ABILITIES Education & Experience

High school diploma or General Education Degree (GED)

3 years’ experience in logistics, distribution, or a related environment

1 year experience in a supervisory role

Preferred: Prior MHE certification or knowledge of basic MHE operation

Certificates, Licenses, Registrations or Professional Designations

Forklift training program – satisfactory completion

Computer Skills

Proficient in Microsoft Office (Excel, Word, Power Point)

RF scanners

WMS functions

Language Skills

English (reading, writing, verbal)

Business communication

Mathematical Skills

Basic to intermediate level to verify quantities of product, count inventory, or perform other duties associated with handling, storing and distributing client products

Other Skills

Strong attention to detail and accuracy; accomplish tasks timely

Good organizational and personnel skills

Good written and oral communication skills

Leadership, supervision and planning skills

Flexible schedules, including nights and weekends as required

Cross‑training metrics participation to improve knowledge in multiple areas/departments

Adaptability to change in a fast‑paced environment

Work overtime as dictated by business

Work in unregulated temperatures during warmer and colder months (mild to moderate)

CORE COMPETENCIES

Leader of Others – Accountability, Business Acumen, Communication / Building Partnership, Developing Oneself, Developing Others, Drive for Results, Embracing Change, Problem Solving, Empowerment, Leadership Excellence, Leading Change

Independent Contributor – Accountability, Communication / Building Partnership, Customer Orientation, Developing Oneself, Drive for Results, Embracing Change, Problem Solving, Professional Competencies

PHYSICAL DEMANDS Occasionally – Bending

Frequently – Walking and Standing

Constantly – Sitting

Ability to Lift/Carry and Push/Pull – 11-20 pounds; Reach above shoulder, squat, or kneel.

WORK ENVIRONMENT Rarely exposed to fumes or airborne particles, toxic or caustic chemicals.

Noise level is usually low to moderate.

Equal Employment Opportunity DSV is an equal employment opportunity employer.

Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law.

If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at athr@us.dsv.com.

DSV reserves the right to defer or close a vacancy at any time.

About DSV Working at DSV means playing in a different league.

As a global leader in transport and logistics, we continue to innovate, digitalise and build on our achievements.

With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs.

If you want to make an impact, be trusted by customers and grow your career in a forward‑thinking company – this is the place to be.

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