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DSV Air & Sea Inc.

AWS ATL Operations Supervisor

DSV Air & Sea Inc., Lake City, Georgia, United States

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DSV is a global transport and logistics company founded in 1976, currently the world’s third largest supplier of global solutions for transport and logistics. We operate in more than 80 countries, ensuring a steady supply chain for customers worldwide.

Location : USA – Lake City, 5380 Dixie Industrial, ATL

Division : Solutions

Job Posting Title : AWS ATL Operations Supervisor

Time Type : Full Time

POSITION SUMMARY The Operations Supervisor is responsible for supervising labor management and the planning of inbound, outbound, product slotting, and customer communication activities on a daily basis. This includes labor scheduling, space utilization, equipment and manpower management. Responsibilities also cover hiring, training, performance appraisals, managing daily work assignments, and ensuring consistent improvement of operational processes. Under the direction of the Operations Manager or Distribution Center Manager, the supervisor ensures the receiving, warehousing, and shipping of products meet service and cost objectives.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Conduct staff meetings to review daily/weekly work activities and drive continuous improvement.

Communicate critical issues to senior management and client representatives.

Develop and enforce systems and procedures for safe and profitable operations, meeting productivity and service goals.

Implement and report on cost‑saving measures, providing ideas for operational efficiency.

Meet client‑specified KPI’s and comply with quality system requirements.

Motivate and supervise team members, providing direction, counseling, and performance support.

Support Human Resources with hiring, training, and professional development programs.

Perform overall training and evaluation responsibilities for warehouse staff.

Plan daily work schedules based on work orders, arrival notices, and customer instructions.

Review pending jobs and reorganize warehouse space as needed.

Train new staff and assess trainee progress.

Monitor job quantity and quality, providing guidance and advice.

Delegate supervisory duties to experienced team members and monitor progress.

Report daily progress or problems to management and hold regular meetings with staff.

Assist in physical operations as needed, delivering results through effective staffing.

Maintain motivation to achieve high customer satisfaction levels.

Provide growth and development opportunities for team members.

Support adherence to Standard Operating Procedures (SOPs) and train staff accordingly.

SKILLS & ABILITIES Education & Experience

High school diploma or general education degree (GED).

3 years’ experience in logistics/distribution or a related environment.

1 year experience in a supervisory role.

Preferred: MHE certification or knowledge of basic MHE operation.

Certificates & Licenses

Completion of a forklift training program.

Computer Skills

Proficient in Microsoft Office (Excel, Word, PowerPoint).

Experience with RF scanners.

Knowledge of WMS functions.

Language Skills

English – reading, writing, verbal.

Business communication.

Mathematical Skills

Basic‑to‑intermediate proficiency for verifying quantities, counting inventory, and related duties.

Other Skills

Strong attention to detail and timely task completion.

Excellent organizational and personnel skills.

Strong communication skills, written and oral.

Leadership, supervision, and planning skills.

Flexibility to work nights, weekends, and overtime as required.

Cross‑training participation and adaptability to change.

Ability to work in regulated temperature ranges throughout the year.

CORE COMPETENCIES Leader of Others

Accountability, Business Acumen, Communication

Developing Oneself, Developing Others, Drive for Results

Embracing Change, Problem Solving, Empowerment

Leadership Excellence, Leading Change, Professional Competencies

Independent Contributor

Accountability, Communication, Customer Orientation

Developing Oneself, Drive for Results, Embracing Change

Problem Solving, Professional Competencies

PHYSICAL DEMANDS

Occasionally: Bending

Frequently: Walking and Standing

Constantly: Sitting

Lift/Carry and Push/Pull: 11‑20 pounds; reach above shoulder, squat, or kneel.

WORK ENVIRONMENT The role rarely exposes employees to fumes, airborne particles, or toxic/caustic chemicals. Noise levels are usually low to moderate.

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, or any other characteristic protected by applicable federal, state, or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at athr@us.dsv.com. DSV reserves the right to defer or close a vacancy at any time.

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