AMN Healthcare
Job Description
Welcome to AMN Healthcare — Where Talent Meets Purpose
Ever wondered what it takes to build one of the largest and most respected healthcare staffing and total talent solutions companies? It takes trailblazers, innovators, and exceptional people like you.
At AMN Healthcare, we don’t just offer jobs — we build careers that make a difference.
Why AMN Healthcare? Because Excellence Is Our Standard:
Named toBecker’s Top 150 Places to Work in Healthcare— three years running.
Consistently ranked amongSIA’s Largest Staffing Firms in America.
Honored withModern Healthcare’s Innovators Awardfor driving change through innovation.
Proud holder ofThe Joint Commission’s Gold Seal of Approval for Staffing Companiessince 2006.
Job Summary The
Supervisor, RPO Support Services
is a hands‑on leader responsible for critical operational functions that enable the success of the RPO division. This role manages billing and commissions processes, oversees system administration for RPO platforms, and acts as a liaison between enterprise marketing and recruitment teams. The Supervisor drives process efficiency, ensures compliance, and fosters collaboration to support business growth and operational excellence.
Job Responsibilities
Lead and develop a small team (billing/commissions and sourcing/admin) to ensure accuracy, timeliness, and compliance in all financial and operational processes.
Oversee billing and commissions workflows, including pulling reports from Great People (transitioning to AMIE), validating data, and ensuring error‑free invoicing and commission calculations.
Manage system administration for RPO technology platforms, including user access, configuration, troubleshooting, and partnering with IT and vendors for enhancements.
Act as the primary liaison between enterprise marketing and RPO recruitment teams to align campaigns, messaging, and candidate engagement strategies.
Interpret and communicate enterprise‑wide goals and operational expectations to department leadership.
Analyze productivity reports and identify opportunities for improved efficiency and accuracy across billing, commissions, and system processes.
Implement process improvements and reporting dashboards (primarily in Excel) to support business objectives.
Promote strong internal and cross‑functional communication and collaboration.
Drive operational projects, including onboarding new clients and aligning workflows with client‑specific needs.
Serve as a “player‑coach,” balancing leadership responsibilities with hands‑on operational support.
Key Skills
Ability to multi‑task and prioritize in a fast‑paced environment
Excellent verbal and written communication skills
Strong problem‑solving and project management skills
Ability to develop and lead a team
Advanced proficiency in Microsoft Excel (pivot tables, reporting)
Familiarity with HR technology platforms and system administration
Qualifications Education & Years of Experience
High School Diploma/GED required; Bachelor’s degree preferred
2–5 years of experience in operational support, billing, or commissions
Additional Experience
Supervisory experience required
Exposure to recruiting operations or RPO environments preferred
Experience with billing, commissions, and system administration
Our Core Values
Respect
Passion
Continuous Improvement
Trust
Customer Focus
Innovation
At AMN we embrace the ways we are similar and different; respecting all voices and ensuring everyone has the opportunity to contribute to our collective success. We acknowledge our shared responsibility to foster a welcoming environment where everyone feels recognized and valued. We cast a wide net to recruit and retain competitive talent and build healthcare workforces supportive of the communities we serve. We believe in the power of compassion and collaboration to build healthy communities where access to quality care is available to all.
Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.
At AMN we recognize that in‑person connections have value and promote collaboration. You will be expected to come into an AMN Healthcare office at a frequency dependent on the work arrangement for your role.
Pay Rate $74,500 - $88,500 Salary
Final pay rate is dependent on experience, training, education, and location.
This position may include additional compensation such as bonus or commission. Please ask your recruiter for more information.
#J-18808-Ljbffr
Ever wondered what it takes to build one of the largest and most respected healthcare staffing and total talent solutions companies? It takes trailblazers, innovators, and exceptional people like you.
At AMN Healthcare, we don’t just offer jobs — we build careers that make a difference.
Why AMN Healthcare? Because Excellence Is Our Standard:
Named toBecker’s Top 150 Places to Work in Healthcare— three years running.
Consistently ranked amongSIA’s Largest Staffing Firms in America.
Honored withModern Healthcare’s Innovators Awardfor driving change through innovation.
Proud holder ofThe Joint Commission’s Gold Seal of Approval for Staffing Companiessince 2006.
Job Summary The
Supervisor, RPO Support Services
is a hands‑on leader responsible for critical operational functions that enable the success of the RPO division. This role manages billing and commissions processes, oversees system administration for RPO platforms, and acts as a liaison between enterprise marketing and recruitment teams. The Supervisor drives process efficiency, ensures compliance, and fosters collaboration to support business growth and operational excellence.
Job Responsibilities
Lead and develop a small team (billing/commissions and sourcing/admin) to ensure accuracy, timeliness, and compliance in all financial and operational processes.
Oversee billing and commissions workflows, including pulling reports from Great People (transitioning to AMIE), validating data, and ensuring error‑free invoicing and commission calculations.
Manage system administration for RPO technology platforms, including user access, configuration, troubleshooting, and partnering with IT and vendors for enhancements.
Act as the primary liaison between enterprise marketing and RPO recruitment teams to align campaigns, messaging, and candidate engagement strategies.
Interpret and communicate enterprise‑wide goals and operational expectations to department leadership.
Analyze productivity reports and identify opportunities for improved efficiency and accuracy across billing, commissions, and system processes.
Implement process improvements and reporting dashboards (primarily in Excel) to support business objectives.
Promote strong internal and cross‑functional communication and collaboration.
Drive operational projects, including onboarding new clients and aligning workflows with client‑specific needs.
Serve as a “player‑coach,” balancing leadership responsibilities with hands‑on operational support.
Key Skills
Ability to multi‑task and prioritize in a fast‑paced environment
Excellent verbal and written communication skills
Strong problem‑solving and project management skills
Ability to develop and lead a team
Advanced proficiency in Microsoft Excel (pivot tables, reporting)
Familiarity with HR technology platforms and system administration
Qualifications Education & Years of Experience
High School Diploma/GED required; Bachelor’s degree preferred
2–5 years of experience in operational support, billing, or commissions
Additional Experience
Supervisory experience required
Exposure to recruiting operations or RPO environments preferred
Experience with billing, commissions, and system administration
Our Core Values
Respect
Passion
Continuous Improvement
Trust
Customer Focus
Innovation
At AMN we embrace the ways we are similar and different; respecting all voices and ensuring everyone has the opportunity to contribute to our collective success. We acknowledge our shared responsibility to foster a welcoming environment where everyone feels recognized and valued. We cast a wide net to recruit and retain competitive talent and build healthcare workforces supportive of the communities we serve. We believe in the power of compassion and collaboration to build healthy communities where access to quality care is available to all.
Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.
At AMN we recognize that in‑person connections have value and promote collaboration. You will be expected to come into an AMN Healthcare office at a frequency dependent on the work arrangement for your role.
Pay Rate $74,500 - $88,500 Salary
Final pay rate is dependent on experience, training, education, and location.
This position may include additional compensation such as bonus or commission. Please ask your recruiter for more information.
#J-18808-Ljbffr