Zócalo Health
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Engagement Specialist, Mono County
role at
Zócalo Health .
Remote (Mono County), Full‑time, Entry level. Pay: $27–$28.50/hr. Work from home.
About Us Zócalo Health is the first tech‑driven provider built specifically for Latinos, by Latinos. Founded in 2021, we develop a care model centered on our shared experiences, bringing primary care, behavioral health, and social services directly into members’ homes and neighborhoods. Our mission is to improve community health by providing culturally competent, personalized care that addresses the hardships many have faced in traditional health‑care settings.
About Our Team Our care model meets members wherever they are—whether at home or in the community. As part of our team, you will support engagement outreach, schedule intake appointments, aid in form completion, and keep community partners involved.
Role Description The Engagement Specialist connects with members to ensure they receive the care and services they need. This role focuses on outreach, scheduling, documentation, attending community events, and maintaining partner relationships. The ideal candidate is bilingual (English/Spanish), detail‑oriented, and passionate about making a difference.
Responsibilities
Outreach and Engagement
— conduct in‑person outreach for members on eligibility lists, complete Athena documentation, schedule intake appointments, attend outreach events, and build relationships with community coalitions and stakeholders.
Documentation and Coordination
— convert leads to patients using internal systems, document all outreach attempts and outcomes in Athena, and assist in sending mailers and follow‑up calls from community events.
Community Presence
— represent Zócalo Health at coalition meetings and collaborative events, ensuring professional messaging and building trust with stakeholders.
Requirements
Minimum of 1–3 years experience in healthcare, community outreach, or a related field.
Experience engaging diverse communities with culturally sensitive communication.
Skills and Competencies
Fluent in English and Spanish (verbal and written).
Strong interpersonal and communication skills to build trust with patients and partners.
Detail‑oriented with excellent organizational skills.
Comfortable with technology; proficient in electronic health records (Athena experience preferred).
Additional Requirements
Ability to work a flexible schedule, including evenings and weekends for events.
Access to reliable transportation for in‑person outreach and events.
Benefits & Perks
Comprehensive benefits (medical/dental/vision).
Generous home‑office stipend.
Competitive compensation.
Generous PTO policy including 6 paid holidays.
You must be authorized to work in the United States. Remote work is available in the locations described above.
At Zócalo Health Inc., we see diversity and inclusion as a source of strength in transforming healthcare. We consider applicants without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Seniority Level Entry level
Employment Type Full‑time
Job Function Other
Industries Hospitals and Health Care
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Engagement Specialist, Mono County
role at
Zócalo Health .
Remote (Mono County), Full‑time, Entry level. Pay: $27–$28.50/hr. Work from home.
About Us Zócalo Health is the first tech‑driven provider built specifically for Latinos, by Latinos. Founded in 2021, we develop a care model centered on our shared experiences, bringing primary care, behavioral health, and social services directly into members’ homes and neighborhoods. Our mission is to improve community health by providing culturally competent, personalized care that addresses the hardships many have faced in traditional health‑care settings.
About Our Team Our care model meets members wherever they are—whether at home or in the community. As part of our team, you will support engagement outreach, schedule intake appointments, aid in form completion, and keep community partners involved.
Role Description The Engagement Specialist connects with members to ensure they receive the care and services they need. This role focuses on outreach, scheduling, documentation, attending community events, and maintaining partner relationships. The ideal candidate is bilingual (English/Spanish), detail‑oriented, and passionate about making a difference.
Responsibilities
Outreach and Engagement
— conduct in‑person outreach for members on eligibility lists, complete Athena documentation, schedule intake appointments, attend outreach events, and build relationships with community coalitions and stakeholders.
Documentation and Coordination
— convert leads to patients using internal systems, document all outreach attempts and outcomes in Athena, and assist in sending mailers and follow‑up calls from community events.
Community Presence
— represent Zócalo Health at coalition meetings and collaborative events, ensuring professional messaging and building trust with stakeholders.
Requirements
Minimum of 1–3 years experience in healthcare, community outreach, or a related field.
Experience engaging diverse communities with culturally sensitive communication.
Skills and Competencies
Fluent in English and Spanish (verbal and written).
Strong interpersonal and communication skills to build trust with patients and partners.
Detail‑oriented with excellent organizational skills.
Comfortable with technology; proficient in electronic health records (Athena experience preferred).
Additional Requirements
Ability to work a flexible schedule, including evenings and weekends for events.
Access to reliable transportation for in‑person outreach and events.
Benefits & Perks
Comprehensive benefits (medical/dental/vision).
Generous home‑office stipend.
Competitive compensation.
Generous PTO policy including 6 paid holidays.
You must be authorized to work in the United States. Remote work is available in the locations described above.
At Zócalo Health Inc., we see diversity and inclusion as a source of strength in transforming healthcare. We consider applicants without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Seniority Level Entry level
Employment Type Full‑time
Job Function Other
Industries Hospitals and Health Care
#J-18808-Ljbffr