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Lone Star College

Coordinator II, Student Success & Support

Lone Star College, Houston, Texas, United States, 77246

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Job Title

Coordinator II, Student Success & Support

Location

LSC-Houston North Greenspoint

Regular/Temporary

Regular

Full/Part Time

Full-Time

Commitment to Mission This job carries with it the obligation to uphold the Mission of Lone Star College (LSC) in carrying out the duties of the position. A commitment to positive interpersonal behaviors, professional communication, integrity, leadership, stewardship, respect and accountability to LSC students and employees is essential.

Cultural Beliefs

One LSC

Student Focused

Own It

Foster Belonging

Cultivate Community

Choose Learning

The Chronicle of Higher Education's "Great Colleges to Work For®" is designed to recognize colleges that have been successful in creating great workplaces and to further research and understanding of the factors, dynamics and influences that have the most impact on organizational culture at higher education institutions.

Lone Star College has been recognized in multiple categories.

Campus Marketing Statement LSC offers high-quality, low-cost academic transfer and career training education to 80,000+ students each semester. LSC has been named a 2023 Great Colleges to Work For® institution by the Chronicle of Higher Education.

LSC consists of eight colleges, seven centers, eight Workforce Centers of Excellence and Lone Star Corporate College.

LSC-Houston North Fallbrook is latest location of the newest college in the Lone Star College system. LSC-Houston North Fallbrook delivers higher education opportunities to a traditionally underserved area of Houston. The 55,000 square‑foot facility offers 14 classrooms, two computer labs and two science labs for students to take core courses to earn Associate of Arts and Associate of Science degrees.

Location address is 12750 Walters Road, Houston, TX 77014.

Purpose and Scope The Coordinator II, Student Success and Support coordinates the connection between students and campus resources, while addressing and alleviating fundamental challenges faced by students, ensuring they have access to essential resources for their well‑being. The role aims to create a campus environment that fosters inclusivity, supports diversity, and actively promotes the holistic success of every student by addressing issues related to food insecurity, housing instability, and financial difficulties.

Essential Job Functions

Identifies strategies to address students' basic needs, including food insecurity, housing instability, and financial hardships by connecting to campus resources

Collaborates with campus departments and community organizations to create and enhance support programs for students facing basic needs challenges

Assesses the needs of the student population and continuously refines and researches services to meet changing demands

Maintains strong partnerships with local agencies, non‑profits, and government entities to enhance resources available to students

>Promotes campus policies and initiatives that address systemic issues contributing to student basic needs insecurities at both institutional and community levels In collaboration with the Special Projects Department, connects with educational programs to increase awareness among students, faculty, and staff about available resources and support services

Proactively engages in outreach activities to ensure that students are informed about and have access to basic needs programs

Collects data and performs inventory check to assess the effectiveness of basic needs programs and uses findings to inform continuous improvement efforts

Collaborates with campus stakeholders to integrate basic needs initiatives into broader student success and retention efforts

Responsible for other reasonable related duties as assigned

Knowledge, Skills, and Abilities

Strong attention to accuracy and detail

Excellent knowledge of general office and software applications

Ability to prepare and analyze reports

Possesses excellent organizational skills

Strong multi‑tasking abilities with the ability to prioritize duties

High level of customer service

Physical Abilities The work is sedentary. Typically, the employee sits comfortably to do the work. However, there may be some walking, standing, bending, carrying of light items, such as papers, books, or small parts; or driving an automobile. No special physical demands are required to perform the work.

Work Schedule and Conditions

Equipment used includes PC workstation running on a LAN in a Microsoft Windows environment, calculator, phone, and other general office equipment

Interface with internal and external contacts as needed to carry out the functions of the position

Work is performed in a climate‑controlled office with minimal exposure to safety hazards

Required Qualifications

Associate's degree and at least 3 years of experience, or an equivalent combination of education and experience

Salary Hiring salary range is $44,793 - $51,512

Lone Star College provides a hiring salary range for all posted full‑time non‑faculty positions. Where your salary offer would fall in that range is determined by your related experience and education. Should you receive an offer of employment from Lone Star College, the resume submitted in the application process will be utilized to calculate your salary offer. The information outlined below will provide the Office of Human Resources everything needed to determine an accurate starting salary.

Your resume should provide a complete picture of your work experience. The resume should include the following information for each position listed:

Length of time (specific months and years) of employment

If the position was full time or part time

If the position was paid or unpaid

Level of degree completed including date earned.

Unofficial transcript for highest earned degree

Additionally, any certifications listed as required or preferred in the Lone Star College job description should be included in the resume submitted.

Benefits Marketing Statement By joining our top‑notch institution, you will enjoy being a part of an organization that offers a supportive, collegial work environment and excellent work/life balance. This includes a full comprehensive and competitive benefits package, a generous number of paid holidays and vacation days, wellness programs, tuition waiver, professional development opportunities and more.

Special Instructions Go to the Job Search page, click on ‘My Activities’ at the top of the page. Under My Cover Letters and Attachments you will click on ‘Add Attachment.’ Please be sure to put the Job ID# in the title once you name your file for cover letters only, unless you attached your cover letter with your resume.

If you are applying for an Instructional position (i.e. Faculty, Adjunct Faculty, Instructor), please ensure you include the following to be considered: Resume/CV, Cover Letter, Teaching Philosophy, and unofficial transcripts.

You must limit your file name for any attachment to 40 characters or less.

How to Apply ALL APPLICANTS MUST APPLY ONLINE ONLY

We will not accept application material received via fax, email, mail, or hand delivered.

Postings for part-time and adjunct positions are active for the academic year. By selecting the option to receive notifications on your profile, you will begin receiving electronic communication regarding new opportunities with Lone Star College (LSC).

If selected for an interview, a recruiter will contact you by phone, or email to schedule an interview.

Lone Star College participates in the E-Verify program, under which Lone Star College provides the federal government with information from each new employee's Form I-9 to confirm that the employee is authorized to work in the United States.

More information on the E-Verify program is available at www.dhs.gov/E-Verify.

Lone Star College is an EEO Employer. All positions are subject to a criminal background check.

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