PayPal
Company
PayPal
has been revolutionizing commerce globally for more than 25 years. We create innovative experiences that make moving money, selling, and shopping simple, personalized, and secure. PayPal empowers consumers and businesses in approximately 200 markets to thrive in the global economy. We operate a global, two‑sided network that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments online or in person. PayPal provides proprietary payment solutions and services that enable merchants to accept payments on our platform on behalf of their customers. Our products support flexible funding sources—bank accounts, PayPal or Venmo balances, branded credit products, debit cards, cryptocurrencies, gift cards, and other stored‑value options. We also offer end‑to‑end payments solutions, risk management, and cross‑border capabilities. Our core values—Inclusion, Innovation, Collaboration, and Wellness—guide how we work together as a global team and with customers at the center of everything we do. Job Description Summary
This role oversees and coordinates related projects to ensure they benefit one another and meet business goals. Essential Responsibilities
Scope: Manage program responsibilities focused on internal information system projects and non‑technical initiatives from initiation through delivery. Organize daily activities based on organizational goals. Develop and implement new programs that support objectives. Monitor projects and oversee project managers. Evaluate program strengths and weaknesses. Develop program budgets and plans. Meet with stakeholders to discuss program status and goals. Improve strategies with the marketing team. Expected Qualifications
5+ years of relevant experience and a bachelor’s degree, or an equivalent combination of education and experience. Additional Responsibilities and Preferred Qualifications
Annual Sales Planning Program Management
Coordinate planning activities across RevOps, Finance, HR, Sales Leadership, and Analytics. Develop and maintain playbooks, communication plans, and standardized templates. Ensure planning deliverables—segmentation, territory design, quota setting, capacity modeling—are executed on time and to a high standard. Facilitate cross‑functional working sessions and steering‑committee updates. Sales Governance & Policy Development
Define, draft, and maintain sales governance policies that support consistent and compliant sales planning processes. Establish clear guidelines for segmentation changes, territory movements, quota adjustments, exception handling, and change‑management protocols. Partner with Legal, HR, and Sales Leadership to ensure policies align with regulatory, compensation, and organizational requirements. Own documentation for governance frameworks and drive adoption across global and regional teams. Sales Technology Enablement
Serve as the primary liaison between the annual planning team and the sales technology organization. Translate process and governance requirements into functional specifications for SFDC, BEAM, and other internal tools. Support the configuration, testing, and deployment of planning‑related system enhancements. Ensure system readiness for major milestones, including segmentation loads, territory assignments, and quota deployment. Partner with the sales technology team to identify automation and optimization opportunities within the planning tech stack. Program Analytics & Reporting
Build and maintain dashboards and reporting to provide transparency into planning progress, risks, and dependencies. Create executive‑level summaries for planning health, governance adherence, and system readiness. Partner with BI/Analytics teams to ensure alignment on data sources and metrics. Qualifications
Bachelor’s degree in Business, Operations, Strategy, or related field; MBA or advanced degree a plus. 5+ years of experience in program management, revenue operations, sales operations, or strategy roles. Experience writing or maintaining operational governance policies. Hands‑on experience collaborating with Salesforce, BEAM, or similar CRM/sales planning tools. Excellent communication and cross‑functional facilitation skills. Ability to manage complex programs with multiple stakeholders. Strong analytical skills and attention to detail. Experience in high‑growth or matrixed organizations preferred. Key Competencies
Program & Project Management Stakeholder & Executive Communication Process Design & Governance Systems Thinking / Technology Partnership Operational Rigor Problem‑Solving & Prioritization Change Management PayPal is committed to fair and equitable compensation practices. The total compensation for this role may include an annual performance bonus, equity, and medical, dental, vision, and other benefits. For more information, visit https://www.paypalbenefits.com. Commitment to Diversity and Inclusion
PayPal provides equal employment opportunity to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact paypalglobaltalentacquisition@paypal.com.
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PayPal
has been revolutionizing commerce globally for more than 25 years. We create innovative experiences that make moving money, selling, and shopping simple, personalized, and secure. PayPal empowers consumers and businesses in approximately 200 markets to thrive in the global economy. We operate a global, two‑sided network that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments online or in person. PayPal provides proprietary payment solutions and services that enable merchants to accept payments on our platform on behalf of their customers. Our products support flexible funding sources—bank accounts, PayPal or Venmo balances, branded credit products, debit cards, cryptocurrencies, gift cards, and other stored‑value options. We also offer end‑to‑end payments solutions, risk management, and cross‑border capabilities. Our core values—Inclusion, Innovation, Collaboration, and Wellness—guide how we work together as a global team and with customers at the center of everything we do. Job Description Summary
This role oversees and coordinates related projects to ensure they benefit one another and meet business goals. Essential Responsibilities
Scope: Manage program responsibilities focused on internal information system projects and non‑technical initiatives from initiation through delivery. Organize daily activities based on organizational goals. Develop and implement new programs that support objectives. Monitor projects and oversee project managers. Evaluate program strengths and weaknesses. Develop program budgets and plans. Meet with stakeholders to discuss program status and goals. Improve strategies with the marketing team. Expected Qualifications
5+ years of relevant experience and a bachelor’s degree, or an equivalent combination of education and experience. Additional Responsibilities and Preferred Qualifications
Annual Sales Planning Program Management
Coordinate planning activities across RevOps, Finance, HR, Sales Leadership, and Analytics. Develop and maintain playbooks, communication plans, and standardized templates. Ensure planning deliverables—segmentation, territory design, quota setting, capacity modeling—are executed on time and to a high standard. Facilitate cross‑functional working sessions and steering‑committee updates. Sales Governance & Policy Development
Define, draft, and maintain sales governance policies that support consistent and compliant sales planning processes. Establish clear guidelines for segmentation changes, territory movements, quota adjustments, exception handling, and change‑management protocols. Partner with Legal, HR, and Sales Leadership to ensure policies align with regulatory, compensation, and organizational requirements. Own documentation for governance frameworks and drive adoption across global and regional teams. Sales Technology Enablement
Serve as the primary liaison between the annual planning team and the sales technology organization. Translate process and governance requirements into functional specifications for SFDC, BEAM, and other internal tools. Support the configuration, testing, and deployment of planning‑related system enhancements. Ensure system readiness for major milestones, including segmentation loads, territory assignments, and quota deployment. Partner with the sales technology team to identify automation and optimization opportunities within the planning tech stack. Program Analytics & Reporting
Build and maintain dashboards and reporting to provide transparency into planning progress, risks, and dependencies. Create executive‑level summaries for planning health, governance adherence, and system readiness. Partner with BI/Analytics teams to ensure alignment on data sources and metrics. Qualifications
Bachelor’s degree in Business, Operations, Strategy, or related field; MBA or advanced degree a plus. 5+ years of experience in program management, revenue operations, sales operations, or strategy roles. Experience writing or maintaining operational governance policies. Hands‑on experience collaborating with Salesforce, BEAM, or similar CRM/sales planning tools. Excellent communication and cross‑functional facilitation skills. Ability to manage complex programs with multiple stakeholders. Strong analytical skills and attention to detail. Experience in high‑growth or matrixed organizations preferred. Key Competencies
Program & Project Management Stakeholder & Executive Communication Process Design & Governance Systems Thinking / Technology Partnership Operational Rigor Problem‑Solving & Prioritization Change Management PayPal is committed to fair and equitable compensation practices. The total compensation for this role may include an annual performance bonus, equity, and medical, dental, vision, and other benefits. For more information, visit https://www.paypalbenefits.com. Commitment to Diversity and Inclusion
PayPal provides equal employment opportunity to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact paypalglobaltalentacquisition@paypal.com.
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