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First Watch Restaurants

Restaurant Operations Manager

First Watch Restaurants, Avondale, Arizona, United States, 85323

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Overview First Watch Restaurant Operations Manager is responsible for supervising both kitchen operations and the overall dining experience. This role is designed for individuals who enjoy mornings, caring for both customers and employees, and who thrive in a culture that prioritizes people over shift hours.

About the Position First Watch Managers love mornings and the smell of bacon. We hire managers that coach and develop team members who, in turn, fall in love with serving others. The manager ensures excellent customer service, food quality, and operational standards.

Responsibilities

Learn and support the You First culture and core values.

Ensure daily operations run smoothly and meet high standards.

Follow the restaurant’s recipes and quality guidelines.

Achieve and exceed restaurant sales and traffic goals.

Coach the team on the Five Steps of Service at every table.

Apply the 10 Commitments and act on them.

Respond urgently to customer and employee concerns.

Own repair and maintenance issues.

Maintain food safety certification and provide food‑handling education.

Recruit and interview candidates for open positions.

Protect company assets: POS, security systems, equipment, and computers.

Understand every position’s key responsibilities and intervene in inappropriate behavior.

Train, coach, and develop team members daily.

Recognize outstanding performance.

Account for all daily revenues and deposits.

Complete administrative duties and submit required paperwork on time.

A Few of the Perks

One Shift – No Night Shifts.

Opportunity to grow with a great company and people.

24/7 Employee Assistance Program.

401(k) Retirement Savings Program (eligible after 60 days).

Quarterly bonus based on restaurant performance.

Health, Dental, Vision, Life, Short‑Term and Long‑Term Disability, and Supplemental Insurance.

Meal Discount, Bright Horizon child and elder care, Spot Insurance, and supplemental accident/critical illness coverage.

Unlimited Calm app access, gift subscriptions, and telemedicine via Cirrus MD.

Tuition reimbursement and high school diploma program.

Perks at Work discounts.

Paid Time Off (PTO).

Benefit enrollment deadline: 30 days after hire, with benefits starting the first month after 60 days of employment.

First Watch is an equal opportunity employer. In compliance with the Americans with Disabilities Act, First Watch will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

Seniority level Not Applicable

Employment type Full‑time

Job function Management and Manufacturing; Restaurants

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