Authority Brands
Contents Lead Technician
plays a vital role in restoring clients’ belongings impacted by fire, water, smoke, or mold damage. Reporting to the Project Manager or Foreman, this role oversees on‑site production efforts, directs technicians during pack‑out and pack‑back processes, and ensures all contents are handled, cleaned, and stored properly. The Lead Technician is responsible for maintaining job‑site documentation, promoting safety and efficiency, assisting with team training, and supporting warehouse organization. This position requires strong leadership, attention to detail, and a commitment to delivering exceptional customer service throughout the restoration process.
Responsibilities
Takes direction from Project Manager/Foreman for job site production
Keeps foreman updated on production and asks questions
Contacts foreman when team takes lunch
Assists foreman and acts as a right hand
Detailed notes in DASH and completes compliance tasks for production
Assists the foreman with the hours and materials sheet
Communicates with the homeowner regarding production
Divides the workload fairly and efficiently among technicians
Teach/Assist Technicians in evaluating and documenting contents as replace/clean/storage
Teach/Assist Technicians in loading and unloading contents into the truck then storage
Teach/Assist Technicians in cleaning and stocking vans
Keeps a continuous steady workflow and encourages teamwork
Understands, properly utilizes, verifies proper use of PPE
Executes job action plan for production set by foreman
Job site protections (Floor protection, covering): Set up and properly remove floor protection or containment
Job site cleanup before departing from Pack Out/Pack Back
Take production photos
Document production progress and Pack Out/Pack Back completion photos
Remove trash from job site/vehicles
Clean, stock, organize warehouse and vehicles
Manage warehouse production and confirm vault/shelf storage on board and in DASH
Operate or oversee operation of hi‑lo
Qualifications
Training available at no cost
Must have Valid Drivers' License
Must pass background check
Must have reliable transportation to Main office
Able to lift a minimum of 50 lbs.
Frequent walking, standing, bending, and twisting
Clean shave face for use of respirator per OSHA regulations
Working in a team environment
Working in tight or confined spaces
On call per rotation schedule (Paid OT, 2x pay for on call/ after‑hours work)
Physical Requirements
Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds or force frequently, and/or up to 20 pounds of force constantly to move objects
Ability to work outdoors, in extreme temperatures, wet/humid environments, and/or with vibration
Working with mechanical and chemical hazards and conditions including fumes, odors, dusts, gases, and/or poor ventilation
Ability to climb, talk, crouch, stand, balance, reach, grasp, pull, lift, see, hear, and operate tools and vehicles
DRYmedic® Restoration Services is a team of experienced disaster restoration professionals. Our technicians use industry‑leading equipment and trusted techniques to restore your property after fire or water damage.
Seniority level Mid‑Senior level
Employment type Full‑time
Job function Engineering and Information Technology, Consumer Services
Farmington Hills, MI — $800.00–$1,000.00
Livonia, MI — $800.00–$1,000.00
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plays a vital role in restoring clients’ belongings impacted by fire, water, smoke, or mold damage. Reporting to the Project Manager or Foreman, this role oversees on‑site production efforts, directs technicians during pack‑out and pack‑back processes, and ensures all contents are handled, cleaned, and stored properly. The Lead Technician is responsible for maintaining job‑site documentation, promoting safety and efficiency, assisting with team training, and supporting warehouse organization. This position requires strong leadership, attention to detail, and a commitment to delivering exceptional customer service throughout the restoration process.
Responsibilities
Takes direction from Project Manager/Foreman for job site production
Keeps foreman updated on production and asks questions
Contacts foreman when team takes lunch
Assists foreman and acts as a right hand
Detailed notes in DASH and completes compliance tasks for production
Assists the foreman with the hours and materials sheet
Communicates with the homeowner regarding production
Divides the workload fairly and efficiently among technicians
Teach/Assist Technicians in evaluating and documenting contents as replace/clean/storage
Teach/Assist Technicians in loading and unloading contents into the truck then storage
Teach/Assist Technicians in cleaning and stocking vans
Keeps a continuous steady workflow and encourages teamwork
Understands, properly utilizes, verifies proper use of PPE
Executes job action plan for production set by foreman
Job site protections (Floor protection, covering): Set up and properly remove floor protection or containment
Job site cleanup before departing from Pack Out/Pack Back
Take production photos
Document production progress and Pack Out/Pack Back completion photos
Remove trash from job site/vehicles
Clean, stock, organize warehouse and vehicles
Manage warehouse production and confirm vault/shelf storage on board and in DASH
Operate or oversee operation of hi‑lo
Qualifications
Training available at no cost
Must have Valid Drivers' License
Must pass background check
Must have reliable transportation to Main office
Able to lift a minimum of 50 lbs.
Frequent walking, standing, bending, and twisting
Clean shave face for use of respirator per OSHA regulations
Working in a team environment
Working in tight or confined spaces
On call per rotation schedule (Paid OT, 2x pay for on call/ after‑hours work)
Physical Requirements
Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds or force frequently, and/or up to 20 pounds of force constantly to move objects
Ability to work outdoors, in extreme temperatures, wet/humid environments, and/or with vibration
Working with mechanical and chemical hazards and conditions including fumes, odors, dusts, gases, and/or poor ventilation
Ability to climb, talk, crouch, stand, balance, reach, grasp, pull, lift, see, hear, and operate tools and vehicles
DRYmedic® Restoration Services is a team of experienced disaster restoration professionals. Our technicians use industry‑leading equipment and trusted techniques to restore your property after fire or water damage.
Seniority level Mid‑Senior level
Employment type Full‑time
Job function Engineering and Information Technology, Consumer Services
Farmington Hills, MI — $800.00–$1,000.00
Livonia, MI — $800.00–$1,000.00
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