Y-Axis
Full Time | Start Date: Immediate | Remote Job: Yes | Telecommute: Yes | Sponsorship: No | Posted On: 29 Sep, 25 | Expiry Date: 28 Dec, 25
Company Description At Beloform, we believe that a strong brand is more than just a name — it’s a story that inspires loyalty and drives growth. Headquartered in Cincinnati, we are a forward‑thinking company dedicated to helping clients build impactful connections with their audiences through innovative strategies and authentic representation. Our team thrives on professionalism, creativity, and a shared commitment to excellence.
Job Description We are seeking a Customer Service Officer to join our team in Cincinnati, OH. This role is ideal for a detail‑oriented professional with strong communication skills and a passion for delivering exceptional client support. The successful candidate will act as the primary point of contact for customers, ensuring that inquiries are handled efficiently and with the highest level of service.
Responsibilities
Serve as the first point of contact for customer inquiries via phone and email.
Provide accurate information about products, services, and company policies.
Resolve issues promptly and elevate complex cases when necessary.
Maintain detailed and organized records of customer interactions.
Collaborate with internal departments to ensure client satisfaction.
Identify opportunities to improve processes and customer experience.
Qualifications
Bachelor’s degree in Business Administration, Communications, or a related field preferred.
Previous experience in customer service or client relations (2+ years).
Excellent verbal and written communication skills.
Strong problem‑solving abilities with attention to detail.
Proficiency in Microsoft Office Suite and CRM systems.
Ability to work independently while contributing to a team‑oriented environment.
Skills
Customer Service
Communication Skills
Problem‑Solving
Attention to Detail
Microsoft Office Suite
CRM Systems
Benefits
Competitive salary ($56,000 – $59,000 per year)
Professional growth and career advancement opportunities
Comprehensive training and development programs
Supportive and collaborative work environment
Full‑time, on‑site position
Additional Information This is a full‑time, on‑site role located in Cincinnati, OH, with the ability to work remotely as needed.
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Company Description At Beloform, we believe that a strong brand is more than just a name — it’s a story that inspires loyalty and drives growth. Headquartered in Cincinnati, we are a forward‑thinking company dedicated to helping clients build impactful connections with their audiences through innovative strategies and authentic representation. Our team thrives on professionalism, creativity, and a shared commitment to excellence.
Job Description We are seeking a Customer Service Officer to join our team in Cincinnati, OH. This role is ideal for a detail‑oriented professional with strong communication skills and a passion for delivering exceptional client support. The successful candidate will act as the primary point of contact for customers, ensuring that inquiries are handled efficiently and with the highest level of service.
Responsibilities
Serve as the first point of contact for customer inquiries via phone and email.
Provide accurate information about products, services, and company policies.
Resolve issues promptly and elevate complex cases when necessary.
Maintain detailed and organized records of customer interactions.
Collaborate with internal departments to ensure client satisfaction.
Identify opportunities to improve processes and customer experience.
Qualifications
Bachelor’s degree in Business Administration, Communications, or a related field preferred.
Previous experience in customer service or client relations (2+ years).
Excellent verbal and written communication skills.
Strong problem‑solving abilities with attention to detail.
Proficiency in Microsoft Office Suite and CRM systems.
Ability to work independently while contributing to a team‑oriented environment.
Skills
Customer Service
Communication Skills
Problem‑Solving
Attention to Detail
Microsoft Office Suite
CRM Systems
Benefits
Competitive salary ($56,000 – $59,000 per year)
Professional growth and career advancement opportunities
Comprehensive training and development programs
Supportive and collaborative work environment
Full‑time, on‑site position
Additional Information This is a full‑time, on‑site role located in Cincinnati, OH, with the ability to work remotely as needed.
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