City of Cleveland Heights
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Background The City of Cleveland Heights is an inner‑ring suburb of Cleveland, Ohio, with a population just under 45,000 people. The city boasts a diverse populace, rich in engaged residents and community activism and participation. The city was established in 1921 and operated under a council‑manager form of government until 2022, when a citizen‑led ballot initiative changed its charter to a mayor‑council system, creating the position of City Administrator—the chief operating officer who works in partnership with the mayor.
Description The City Administrator reports exclusively to the Mayor. Subject to the mayor’s supervision, the City Administrator serves as the chief operating and administrative officer, managing the operation of all city departments and carrying out the city’s policies, budget, and strategic vision.
Summary and Essential Duties & Responsibilities
Serve as the primary advisor to the mayor on city operations, budget, policies, and strategy.
Assist in developing and implementing a clear strategic plan for city operations, service delivery, growth and development.
Advise on organizational process improvement and performance assessment; provide direction to department directors and division heads.
Supervise all department directors (except those related to public safety) and provide day‑to‑day oversight of overall operations.
Oversee all finance and budgeting operations in collaboration with the Finance Director.
Assist with negotiation and administration of collective bargaining contracts and the grievance procedure with city bargaining units.
Conduct special studies and projects; research, analyze and recommend strategies related to organizational and operational issues; participate in teams and committees.
Ensure compliance with state and federal laws such as ADA, EEO, FMLA, OSHA and other applicable requirements.
Collaborate with the Human Resources Director on performance measurement, training programs, disciplinary review and other personnel matters.
Supervisory Responsibilities Exercise supervision of personnel in related areas of responsibility.
Qualifications Typical qualifications include analytical, organizational, customer‑service, oral and written communication skills; ability to manage multiple projects and priorities in a fast‑paced environment, and to produce work product with minimal supervision.
Preferred Qualifications
Strong understanding of government operations and political landscape, familiarity with issues affecting the city, and ability to work across departments.
Exemplary leadership qualities, expertise in coaching and professional development, and ability to build effective relationships with executive, managerial, governmental and stakeholder levels.
Proven track record in change management, large‑scale projects, and using data to inform strategy.
Knowledge Of
Management principles
Public administration and governmental operations
Accounting and financial management principles
Applicable local, state, and federal laws, codes, rules, and regulations
Program development and administration principles and practices
Project management principles
Conflict mediation principles
Budgeting principles
Skill In
Computer and software applications
Written and verbal communication
Managing employees
Managing public programs (research, planning, communication, marketing and evaluation)
Ability To
Monitor and evaluate employees
Prioritize and assign work
Provide leadership
Analyze and develop policies and procedures
Interpret, apply and ensure compliance with applicable laws and regulations
Prepare and administer budgets
Plan, analyze and evaluate programs and services, operational needs and fiscal constraints
Analyze problems, identify alternative solutions and implement recommendations
Speak in public
Resolve conflict
Manage change and sensitive topics
Communicate and use interpersonal skills to interact with coworkers and the public, and develop public and media engagement strategies
Education and Experience
Bachelor’s Degree in Public or Business Administration or related field; Master’s Degree preferred.
Minimum of five (5) years supervisory experience in government administration.
Commitment to public and customer service, innovation, entrepreneurial spirit and high ethical standards.
Familiarity with the delineation between executive powers, administration and the council’s budgetary authority.
Or an equivalent combination of education and experience sufficient to perform the essential duties.
Certification/Licensure Must hold a valid Ohio driver’s license upon hire and maintain it.
Supplemental Information Additional Information – The work environment and physical demands are representative of those required to perform essential functions; reasonable accommodations may be made for individuals with disabilities.
Physical Demands Sedentary work: occasional lifting of up to 10 lbs; predominantly sitting; walking and standing only occasionally.
Work Environment The position is typically office or administrative and does not entail significant exposure to adverse environmental conditions.
Equal Opportunity Employer Statement The City of Cleveland Heights is proud to be an equal‑opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected status.
Benefits
Comprehensive Medical and Dental Plan
Paid Time Off
Life Insurance
Deferred Compensation Plans
Employee Assistance Program
Job Details Seniority level: Executive
Employment type: Full‑time
Job function: Information Technology (Government Administration)
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Background The City of Cleveland Heights is an inner‑ring suburb of Cleveland, Ohio, with a population just under 45,000 people. The city boasts a diverse populace, rich in engaged residents and community activism and participation. The city was established in 1921 and operated under a council‑manager form of government until 2022, when a citizen‑led ballot initiative changed its charter to a mayor‑council system, creating the position of City Administrator—the chief operating officer who works in partnership with the mayor.
Description The City Administrator reports exclusively to the Mayor. Subject to the mayor’s supervision, the City Administrator serves as the chief operating and administrative officer, managing the operation of all city departments and carrying out the city’s policies, budget, and strategic vision.
Summary and Essential Duties & Responsibilities
Serve as the primary advisor to the mayor on city operations, budget, policies, and strategy.
Assist in developing and implementing a clear strategic plan for city operations, service delivery, growth and development.
Advise on organizational process improvement and performance assessment; provide direction to department directors and division heads.
Supervise all department directors (except those related to public safety) and provide day‑to‑day oversight of overall operations.
Oversee all finance and budgeting operations in collaboration with the Finance Director.
Assist with negotiation and administration of collective bargaining contracts and the grievance procedure with city bargaining units.
Conduct special studies and projects; research, analyze and recommend strategies related to organizational and operational issues; participate in teams and committees.
Ensure compliance with state and federal laws such as ADA, EEO, FMLA, OSHA and other applicable requirements.
Collaborate with the Human Resources Director on performance measurement, training programs, disciplinary review and other personnel matters.
Supervisory Responsibilities Exercise supervision of personnel in related areas of responsibility.
Qualifications Typical qualifications include analytical, organizational, customer‑service, oral and written communication skills; ability to manage multiple projects and priorities in a fast‑paced environment, and to produce work product with minimal supervision.
Preferred Qualifications
Strong understanding of government operations and political landscape, familiarity with issues affecting the city, and ability to work across departments.
Exemplary leadership qualities, expertise in coaching and professional development, and ability to build effective relationships with executive, managerial, governmental and stakeholder levels.
Proven track record in change management, large‑scale projects, and using data to inform strategy.
Knowledge Of
Management principles
Public administration and governmental operations
Accounting and financial management principles
Applicable local, state, and federal laws, codes, rules, and regulations
Program development and administration principles and practices
Project management principles
Conflict mediation principles
Budgeting principles
Skill In
Computer and software applications
Written and verbal communication
Managing employees
Managing public programs (research, planning, communication, marketing and evaluation)
Ability To
Monitor and evaluate employees
Prioritize and assign work
Provide leadership
Analyze and develop policies and procedures
Interpret, apply and ensure compliance with applicable laws and regulations
Prepare and administer budgets
Plan, analyze and evaluate programs and services, operational needs and fiscal constraints
Analyze problems, identify alternative solutions and implement recommendations
Speak in public
Resolve conflict
Manage change and sensitive topics
Communicate and use interpersonal skills to interact with coworkers and the public, and develop public and media engagement strategies
Education and Experience
Bachelor’s Degree in Public or Business Administration or related field; Master’s Degree preferred.
Minimum of five (5) years supervisory experience in government administration.
Commitment to public and customer service, innovation, entrepreneurial spirit and high ethical standards.
Familiarity with the delineation between executive powers, administration and the council’s budgetary authority.
Or an equivalent combination of education and experience sufficient to perform the essential duties.
Certification/Licensure Must hold a valid Ohio driver’s license upon hire and maintain it.
Supplemental Information Additional Information – The work environment and physical demands are representative of those required to perform essential functions; reasonable accommodations may be made for individuals with disabilities.
Physical Demands Sedentary work: occasional lifting of up to 10 lbs; predominantly sitting; walking and standing only occasionally.
Work Environment The position is typically office or administrative and does not entail significant exposure to adverse environmental conditions.
Equal Opportunity Employer Statement The City of Cleveland Heights is proud to be an equal‑opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected status.
Benefits
Comprehensive Medical and Dental Plan
Paid Time Off
Life Insurance
Deferred Compensation Plans
Employee Assistance Program
Job Details Seniority level: Executive
Employment type: Full‑time
Job function: Information Technology (Government Administration)
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