Merit Brass Company
Position Summary
The Network Administrator is responsible for the day‑to‑day management, maintenance, and security of the organization’s computer networks. This role ensures optimal network performance, reliability, and security, supporting both hardware and software systems across the enterprise. The administrator is responsible for maintaining and securing the organization’s IT infrastructure, ensuring optimal performance and protection against cyber threats. This role involves managing network hardware/software, monitoring systems, and leveraging tools like ConnectWise for remote monitoring and management (RMM) and Microsoft Defender for endpoint security.
Responsibilities
Network Support & Troubleshooting
Respond to and resolve complex PC, server, and networking issues via onsite, phone, and email support
Provide technical support to users regarding network access and usage
Document user problems, resolutions, and changes to the network environment
Interface with vendor technical support resources as needed
Installation, Configuration & Maintenance
Install, upgrade, configure, and maintain network hardware (routers, switches, firewalls, VPNs) and software
Implement new users, manage user environments, permissions, and security settings
Perform network troubleshooting to isolate and diagnose problems
Maintain network and server equipment in designated server rooms
Performance Monitoring & Optimization
Monitor network performance (availability, utilization, throughput, latency) and proactively optimize for reliability
Arrange scheduled upgrades and update network equipment to the latest firmware releases
Maintain and administer computer networks and related computing environments, including systems software, applications software, hardware, and configurations
Security & Compliance
Implement and maintain security policies using Microsoft Defender for Business
Monitor and respond to security alerts, vulnerabilities, and incidents
Perform regular audits and patch management to ensure compliance
Ensure network security and connectivity, including maintaining firewalls, VPNs, and email security programs
Implement and maintain disaster recovery solutions and backup systems
ConnectWise Administration
Utilize ConnectWise RMM and PSA for ticketing, automation, and remote support
Integrate Microsoft Defender alerts into ConnectWise for streamlined incident response
Maintain accurate documentation and reporting within ConnectWise
User Training & Documentation
Train network staff and end users on network systems and security protocols
Develop and maintain network performance records and logs
Communicate networking issues and solutions to employees and management
Qualifications
Bachelor’s degree in information technology, Computer Science, or a related field preferred
Candidates must have at least 3 years of experience in network administration or a similar role
Proven experience in a network administrator role
Hands‑on experience with networking, routing, and switching
Strong understanding of network infrastructure, protocols (TCP/IP, DNS, DHCP), and hardware
Excellent problem‑solving and analytical skills
Experience with ConnectWise RMM/PSA and automation workflows
Proficiency in Microsoft Defender for Business and Microsoft 365 security tools, experience with Microsoft Dynamics AX and RF Smart preferred
Strong knowledge of networking concepts (TCP/IP, DNS, DHCP, VLANs)
Experience with Axcient backups and recovery
Why Merit Brass Merit Brass is an industry leader in manufacturing and distribution of pipe, valves, fittings, and related products. Our focus on innovation, quality, and service excellence has earned us strong relationships across the wholesale channel. We invest in our people and provide tools, training, and support to help you succeed in a collaborative, growth‑oriented environment.
Seniority Level Mid‑Senior level
Employment Type Full‑time
Job Function
Information Technology
Internet Publishing
Industries Internet Publishing
#J-18808-Ljbffr
Responsibilities
Network Support & Troubleshooting
Respond to and resolve complex PC, server, and networking issues via onsite, phone, and email support
Provide technical support to users regarding network access and usage
Document user problems, resolutions, and changes to the network environment
Interface with vendor technical support resources as needed
Installation, Configuration & Maintenance
Install, upgrade, configure, and maintain network hardware (routers, switches, firewalls, VPNs) and software
Implement new users, manage user environments, permissions, and security settings
Perform network troubleshooting to isolate and diagnose problems
Maintain network and server equipment in designated server rooms
Performance Monitoring & Optimization
Monitor network performance (availability, utilization, throughput, latency) and proactively optimize for reliability
Arrange scheduled upgrades and update network equipment to the latest firmware releases
Maintain and administer computer networks and related computing environments, including systems software, applications software, hardware, and configurations
Security & Compliance
Implement and maintain security policies using Microsoft Defender for Business
Monitor and respond to security alerts, vulnerabilities, and incidents
Perform regular audits and patch management to ensure compliance
Ensure network security and connectivity, including maintaining firewalls, VPNs, and email security programs
Implement and maintain disaster recovery solutions and backup systems
ConnectWise Administration
Utilize ConnectWise RMM and PSA for ticketing, automation, and remote support
Integrate Microsoft Defender alerts into ConnectWise for streamlined incident response
Maintain accurate documentation and reporting within ConnectWise
User Training & Documentation
Train network staff and end users on network systems and security protocols
Develop and maintain network performance records and logs
Communicate networking issues and solutions to employees and management
Qualifications
Bachelor’s degree in information technology, Computer Science, or a related field preferred
Candidates must have at least 3 years of experience in network administration or a similar role
Proven experience in a network administrator role
Hands‑on experience with networking, routing, and switching
Strong understanding of network infrastructure, protocols (TCP/IP, DNS, DHCP), and hardware
Excellent problem‑solving and analytical skills
Experience with ConnectWise RMM/PSA and automation workflows
Proficiency in Microsoft Defender for Business and Microsoft 365 security tools, experience with Microsoft Dynamics AX and RF Smart preferred
Strong knowledge of networking concepts (TCP/IP, DNS, DHCP, VLANs)
Experience with Axcient backups and recovery
Why Merit Brass Merit Brass is an industry leader in manufacturing and distribution of pipe, valves, fittings, and related products. Our focus on innovation, quality, and service excellence has earned us strong relationships across the wholesale channel. We invest in our people and provide tools, training, and support to help you succeed in a collaborative, growth‑oriented environment.
Seniority Level Mid‑Senior level
Employment Type Full‑time
Job Function
Information Technology
Internet Publishing
Industries Internet Publishing
#J-18808-Ljbffr