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Neighborly Company and its affiliates

Office Manager – Bilingual (English/Spanish)

Neighborly Company and its affiliates, Tallahassee, Florida, United States

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Rainbow Restoration of Miami Lakes is seeking a

Bilingual Office Manager

to support daily administrative, scheduling, and communication needs for a growing restoration operation. This role is responsible for

keeping the office organized, calls handled properly, and jobs moving smoothly , while supporting operations and business development as activity increases. This is a

hands‑on role

suited for someone detail‑oriented, reliable, and comfortable managing multiple tasks in a fast‑paced service environment. CORE RESPONSIBILITIES

Answer and route inbound calls professionally (English & Spanish) Schedule inspections, jobs, and follow‑up appointments Communicate with customers, vendors, and referral partners Maintain job files, notes, and basic documentation Support billing, invoicing, and internal coordination Assist with basic office organization and task tracking Ensure timely follow‑ups and internal communication WHAT THIS ROLE IS

Office coordination and administrative support Customer‑facing communication Scheduling and follow‑through Organization and task management Support for operations and sales activity WHAT THIS ROLE IS NOT

This role is

not a fit

if you are: Looking for a purely remote role (unless you explicitly allow it) Uncomfortable speaking with customers Not fluent in

both English and Spanish Expecting a slow or repetitive desk job Unwilling to handle multiple priorities REQUIRED QUALIFICATIONS (NON-NEGOTIABLE)

Fluent in English and Spanish (spoken and written) Strong communication and customer service skills Highly organized and detail-oriented Comfortable using phones, email, and basic software Reliable and dependable with follow‑through PREFERRED (NOT REQUIRED)

Experience in restoration, construction, or home services Prior office management or administrative experience Familiarity with scheduling, invoicing, or CRM systems COMPENSATION STRUCTURE

Hourly or salary (based on experience) Opportunity for growth as the operation expands IMPORTANT

This role requires

clear communication, organization, and reliability . If you are not comfortable handling calls, schedules, and follow‑ups in a service business environment, this role will not be a fit.

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