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St. Francis-Emory Healthcare

Systems Administrator

St. Francis-Emory Healthcare, Columbus, Georgia, United States, 31900

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2 days ago Be among the first 25 applicants

Company Overview At ScionHealth, we empower our caregivers to do what they do best. We value every voice by caring deeply for every patient and each other. We show courage by running toward the challenge and we lean into new ideas by embracing curiosity and question asking. Together, we create our culture by living our values in our day‑to‑day interactions with our patients and teammates.

Job Summary The Systems Administrator is responsible for managing local area networks, remote communications, servers, personal computers, and system performance. This position provides technical support to end users, manages system connectivity with internal and vendor platforms, oversees security and backup operations, and participates in on‑call rotations. The Systems Administrator also supports communication systems including Cisco Unified Call Manager and VOIP technologies.

Essential Functions

Installs, configures, and supports servers, desktop operating systems, and endpoint devices

Administers local and remote networks, ensuring availability, connectivity, and performance optimization

Supports Active Directory account management, password resets, and group assignments

Manages user support requests, documenting issues and resolutions in a ticketing system

Troubleshoots network, hardware, printer, and software issues; escalates when necessary

Ensures compliance with security policies including antivirus, security patching, and system backups

Maintains and monitors system logs, backup operations, and virus definitions

Provides desktop support, minor hardware repair, and user training as needed

Configures and supports mobile devices and email systems

Participates in IT help desk functions and on‑call support rotation

Maintains documentation for systems architecture, configurations, and standard operating procedures

Collaborates with the IT team on projects and continuous improvement efforts

Maintains a clean and organized work area and demonstrates safe working practices

Knowledge / Skills / Abilities / Expectations

Strong understanding of LAN/WAN networking, IP protocols, and system troubleshooting

Proficiency with Microsoft Windows, Office, and enterprise email systems

Ability to prioritize tasks and work independently in a high‑pressure environment

Excellent communication, customer service, and documentation skills

Familiarity with IT security standards and best practices

Qualifications Education

High school diploma or equivalent required

Associate or bachelor’s degree in Information Technology, Computer Science, or related field preferred

Licenses / Certifications

Industry certifications (e.g., CompTIA Network+, Microsoft, Cisco) preferred but not required

Experience

Minimum of 1–3 years of experience in systems administration, networking, or IT support required

Experience with Cisco VOIP, Active Directory, and Windows server environments preferred

Seniority level

Entry level

Employment type

Full‑time

Job function

Information Technology

Industries

Hospitals and Health Care

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