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VSP Vision Care

Global Insights and Customer Experience Analyst

VSP Vision Care, Myrtle Point, Oregon, United States, 97458

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Employer Industry: Eyewear and Software Solutions

Why consider this job opportunity:

Salary up to $165,375.00

Potential for eligible bonuses and commissions as part of the compensation package

Opportunity for career advancement and growth within a leading organization

Collaborative work environment that values data-driven decision-making

Chance to shape customer experiences and operational efficiencies in the eyewear and software sectors

What to Expect (Job Responsibilities):

Develop insights from data to shape the strategy for the eyewear and software business

Collaborate across functions to align customer experience initiatives with business goals

Design and oversee initiatives to improve the customer journey within the business

Utilize data-driven decision-making to identify improvements in customer experience and operational efficiency

Present findings and actionable insights to both technical and non-technical audiences

What is Required (Qualifications):

Bachelor’s degree in business, Supply Chain Management, Data Analytics, or related field, or equivalent experience

8+ years of experience translating complex data science concepts into clear business recommendations

Proficiency with business intelligence (BI) platforms (e.g., Power BI, Tableau)

Strong background in statistical analysis and data science principles, including tools such as Python or R

Excellent verbal and written communication skills, with the ability to present complex concepts effectively

How to Stand Out (Preferred Qualifications):

Experience with Customer Relationship Management (CRM) systems (e.g., Salesforce, Microsoft Dynamics)

Awareness of AI-driven technologies (e.g., natural language processing, computer vision)

Ability to work independently and collaboratively in a fast-paced environment

Demonstrated analytical and strategic problem-solving skills

Prior experience analyzing market trends and business requirements

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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.

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