Logo
CS Recruiting

Brokerage Operations Manager

CS Recruiting, West Chester, Ohio, United States

Save Job

Brokerage Operations Manager Job Type:

Full-time; Onsite

Base Pay Range:

$70,000.00/yr - $80,000.00/yr

Responsibilities

Managing staff to TAI’s TMS workflow, ensuring that you and the staff complete all daily tasks in a timely manner.

Manage RMIS, ensuring all carriers are compliant 100% per our client’s processes before assigning loads.

Carrier development, ensuring the best carriers are onboard with the best pricing/service secured.

Ensure on-time performance, eliminate roadblocks for the clients, provide quality communication to clients and carriers to set us up to succeed.

Manage carriers, not allowing carriers to control the team’s outcome.

Offer solutions that fit the customers’ needs.

Communicate and use independent judgment to determine driver/carrier capabilities for each load. All loads should be based on client needs.

Strong problem resolution management & communication with staff.

Qualifications & Experience

Minimum of 5 years of experience dispatching and assigning loads for dry vans, flatbeds, refrigerated, box trucks and LTL freight.

Freight monitoring and tracking experience.

Experience with carrier contracts, shipping contracts, sourcing new vendors and carrier selection.

Maintain carrier profiles in a TMS system, carrier management tools (e.g., RMIS, TAI).

Strong technology skills with TMS systems, load boards, carriers, and customer databases.

Knowledge of DOT rules, regulations, and laws.

Strong routing skills, lane optimization, rating knowledge.

Strong telephone and computer communication skills.

Excellent negotiation skills, beneficial to both parties, help secure truck capacity while making our client a preferred broker to their carriers.

Ability to market and sell services.

Ensure strong customer service for all clients.

This position offers a competitive base salary.

#J-18808-Ljbffr