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Maker's Pride

Quality Manager II

Maker's Pride, North Sioux City, South Dakota, United States, 57049

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Job Summary Responsible for leading, maintaining, and executing all aspects of Quality Assurance and Food Safety for the plant. Coach, teach, mentor, and manage the Quality and Food Safety teams onsite. Utilize lean tools and root cause analysis to continuously improve the existing quality system. Ensure all requirements from customers, regulatory, and 3rd‑party certifications are met and in compliance.

Job Duties

Manage all Quality and Food Safety programs including HACCP, Food Safety Plans, Food Quality Plans, Identity Preserved Certifications, IA Vulnerability, and Food Defense.

Execute a robust internal audit program to ensure site is always audit‑ready.

Participate in Maker's Pride Production System requirements such as Drumbeat (Daily Directional Setting), Weekly KPI, Lean Steering Committee, and Tiered Auditing.

Lead Root Cause Analysis (RCA) and Corrective Actions/Preventative Actions (CAPA) investigations.

Coach, teach, and mentor the QA and Food Safety teams to build bench strength and career paths for employees.

Collaborate with all plant leadership to drive quality culture improvements and consumer complaint reductions.

Coordinate multidisciplinary activities among various team members, assuring timely, efficient, and cost‑effective finality.

Administrate all product specifications and associated floor instructions, assuring compliance with regulatory labeling requirements.

Ensure food standard compliance with FDA, USDA, GMP, and company policy.

Assess Environmental Monitoring Programs to ensure continuous pathogen control.

Oversee the Hold and Release program, ensuring proper hold verifications and disposition processes.

Lead Trace and Mock Recall exercises.

Measure and monitor various company KPIs and drive improvements in key performance areas.

Lead customer QA discussions related to quality or food safety incidents in the plant.

Advise commercialization and production teams on process specifications, capabilities, and customer requirements, including recipe and sensory attributes.

Support commercialization teams in integrating customer and compliance requirements into internal specifications and critical quality parameters.

Maintain SQF Practitioner or other GFSI scheme and PCQI duties.

Trend and analyze data as needed to drive improvements in EMP, Pest Control, Consumer Complaints, etc.

Support all aspects of sanitation, including allergen matrix and control programs, chemical control programs, pest control programs, and cleaning validations for all sanitation systems as assigned.

May perform other functions as needed.

Knowledge Of

Intentional Adulteration Vulnerability Assessments

Preventative control validations

SMART goal setting and team coaching

Basic RCA and CAPA tools

Sanitation Programs

Environmental Monitoring Programs

Robust Hold and Release Program Requirements

Skilled In

Personnel development

Team building

Internal auditing

Procedure and Standard Work generation

Risk assessments

Proficiency in advanced quality statistics, measurement systems analysis, and continuous improvement

Strong understanding of plant GFSI scheme implementation; SQF Practitioner certification is a plus.

PCQI / Food Safety Plans / HACCP Plan development and maintenance

Ability To

Communicate effectively both verbally and in writing.

Manage multiple projects simultaneously.

Direct various program activities within the plant.

Influence Quality Culture behaviors.

Recognize food safety & quality gaps and provide a plan to address them.

Work collaboratively with all departments.

Ensure collaborative relationships with industry, trade, other associations, regulatory agencies, and Hearthside staff.

Proficiency in:

MS Office Suite, SAP

Work Environment

Frequent production environment exposure including noise, dust, heat, cold, moving machinery, forklifts, and slippery floors.

50% of work in an office setting.

Handle daily employee issues.

Travel up to +10%.

Physical Requirements

Use hands and fingers.

See, hear, and talk.

Frequently required to sit.

Daily required to walk, climb, and/or balance.

Lift and carry up to 25 lbs.

Walk up to 400 yards to necessary production areas.

Stand, walk, and climb stairs infrequently.

Minimum Qualifications

Bachelor’s degree in business or science‑related field preferred; postgraduate degree a plus. Equivalent work experience as appropriate and approved by the Platform Quality Director.

Five to eight years of related experience, including managing and leading a Quality and food safety/sanitation staff in a food manufacturing environment (baked bar, granola, bread, cold‑form bar, cookies, crackers, sandwich assembly, kit assembly, etc.).

PCQI Certification and/or HACCP Certification.

Detail‑oriented, with strong self‑confidence, leadership skills, and excellent oral and written communication skills.

SPC and Microsoft Suite computer experience.

Maker's Pride is an Equal Opportunity Employer.

Seniority level Mid‑Senior level

Employment type Full‑time

Job function Quality Assurance

Industries Food and Beverage Manufacturing

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