Catholic Charities of the Archdiocese of Galveston-Houston
Refugee Resettlement | Supervisor, Social Adjustment Services
Catholic Charities of the Archdiocese of Galveston-Houston, Houston, Texas, United States, 77246
Refugee Resettlement | Supervisor, Social Adjustment Services
Catholic Charities of the Archdiocese of Galveston-Houston is looking for a Supervisor, Social Adjustment Services in its Refugee Resettlement Department. The role serves refugees in Houston, helping them achieve self‑sufficiency and dignity through case management, assessment, and coordination of services.
Principal Duties:
Provides guidance and supervision of case managers and support staff. Monitors performance, provides training and development.
Coordinating SAS efforts, ensuring that case management outcomes are met, and overseeing data entry into the Refugee Management Solutions (RMS) and Client Track databases.
Oversees the provision of assessments, intakes, and individualized service plans to eligible clients, working with Case Managers to ensure all needs identified in the needs assessment are properly addressed. Refers clients to internal and external programs to help address needs identified in the needs assessment.
Provides or coordinates transportation and interpretation for eligible clients to social service agencies and medical centers, as needed.
Advocates for clients and provides follow‑up assistance for Case Managers and clients, as needed.
Completes documentation in a timely manner, submits documentation by due date, and maintains accurate file documentation for all clients.
Attends staff meetings regularly.
Performs other duties as assigned by supervisor.
Qualifications
High School Diploma or G.E.D.
Two (2) years of experience in social service or related setting.
One (1) year of experience in a supervisory or management role.
Valid Texas Driver’s License.
Skills Requirements
Knowledge of leadership principles and best practices.
Strong verbal and written communication skills, and ability to influence others.
Excellent interpersonal and customer service skills.
Excellent time management skills, with a proven ability to meet deadlines.
Strong supervisory and leadership skills.
Ability to prioritize tasks and delegate them when appropriate.
Ability to handle and maintain confidential information.
Experience with applicable software e.g. MS Office Suite (Word, Excel, Access).
Catholic Charities is an equal opportunity employer. We actively foster an environment that is free of racism, discrimination, bias, and harassment where all individuals are treated with dignity, safety, and respect. Successful applicants must comply with federal contractor vaccine mandate requirements.
The work you do will help us advocate for the vulnerable among us, providing a network of support services to people of all ages and from all walks of life and religious backgrounds.
Seniority Level Mid‑Senior level
Employment Type Full‑time
Job Function Other
Industries Non‑profit Organizations
#J-18808-Ljbffr
Principal Duties:
Provides guidance and supervision of case managers and support staff. Monitors performance, provides training and development.
Coordinating SAS efforts, ensuring that case management outcomes are met, and overseeing data entry into the Refugee Management Solutions (RMS) and Client Track databases.
Oversees the provision of assessments, intakes, and individualized service plans to eligible clients, working with Case Managers to ensure all needs identified in the needs assessment are properly addressed. Refers clients to internal and external programs to help address needs identified in the needs assessment.
Provides or coordinates transportation and interpretation for eligible clients to social service agencies and medical centers, as needed.
Advocates for clients and provides follow‑up assistance for Case Managers and clients, as needed.
Completes documentation in a timely manner, submits documentation by due date, and maintains accurate file documentation for all clients.
Attends staff meetings regularly.
Performs other duties as assigned by supervisor.
Qualifications
High School Diploma or G.E.D.
Two (2) years of experience in social service or related setting.
One (1) year of experience in a supervisory or management role.
Valid Texas Driver’s License.
Skills Requirements
Knowledge of leadership principles and best practices.
Strong verbal and written communication skills, and ability to influence others.
Excellent interpersonal and customer service skills.
Excellent time management skills, with a proven ability to meet deadlines.
Strong supervisory and leadership skills.
Ability to prioritize tasks and delegate them when appropriate.
Ability to handle and maintain confidential information.
Experience with applicable software e.g. MS Office Suite (Word, Excel, Access).
Catholic Charities is an equal opportunity employer. We actively foster an environment that is free of racism, discrimination, bias, and harassment where all individuals are treated with dignity, safety, and respect. Successful applicants must comply with federal contractor vaccine mandate requirements.
The work you do will help us advocate for the vulnerable among us, providing a network of support services to people of all ages and from all walks of life and religious backgrounds.
Seniority Level Mid‑Senior level
Employment Type Full‑time
Job Function Other
Industries Non‑profit Organizations
#J-18808-Ljbffr