Pronto Heating and Air Conditioning
Customer Service Representative
Pronto Heating and Air Conditioning, Minneapolis, Minnesota, United States, 55400
Customer Service Representative
Join the Pronto Heating & Air Conditioning Team as a
Customer Service Representative !
Location: Edina, MN
Position: Full-Time
Why Work with Us? Our employees are the backbone of our success. We pride ourselves on providing competitive pay, outstanding benefits, and growth opportunities.
Competitive Pay: Starting at $21/hr + commission
Stay-on Bonus: $500 after 6 months
Comprehensive Benefits: Health, dental, paid vacation, vision, and 401(k)
Team Culture: Friendly, supportive, and fun work environment
Opportunities for Growth: We invest in your development and career advancement
What You’ll Do
Engage with Customers: Answer incoming calls and make outgoing calls to assist clients, providing them with information in a professional and friendly manner.
Coordinate Scheduling: Schedule appointments, ensuring our HVAC technicians arrive on time and maximize their efficiency.
Dispatch Calls: Assign and track HVAC service calls to field technicians, ensuring timely updates for clients.
Handle Administrative Duties: Process permits, schedule inspections, complete rebate paperwork, handle equipment registration, and prepare follow-up packets.
What We’re Looking For
1+ years of customer service experience (call center experience is a plus)
Excellent communication skills, both written and verbal
Tech‑savvy with strong computer skills (data entry, Excel knowledge)
Bilingual skills are a plus
Previous dispatch or home service experience is a bonus
Ready to join a growing company where your contributions truly matter? Apply today to become a part of the Pronto Heating & Air Conditioning team!
#J-18808-Ljbffr
Customer Service Representative !
Location: Edina, MN
Position: Full-Time
Why Work with Us? Our employees are the backbone of our success. We pride ourselves on providing competitive pay, outstanding benefits, and growth opportunities.
Competitive Pay: Starting at $21/hr + commission
Stay-on Bonus: $500 after 6 months
Comprehensive Benefits: Health, dental, paid vacation, vision, and 401(k)
Team Culture: Friendly, supportive, and fun work environment
Opportunities for Growth: We invest in your development and career advancement
What You’ll Do
Engage with Customers: Answer incoming calls and make outgoing calls to assist clients, providing them with information in a professional and friendly manner.
Coordinate Scheduling: Schedule appointments, ensuring our HVAC technicians arrive on time and maximize their efficiency.
Dispatch Calls: Assign and track HVAC service calls to field technicians, ensuring timely updates for clients.
Handle Administrative Duties: Process permits, schedule inspections, complete rebate paperwork, handle equipment registration, and prepare follow-up packets.
What We’re Looking For
1+ years of customer service experience (call center experience is a plus)
Excellent communication skills, both written and verbal
Tech‑savvy with strong computer skills (data entry, Excel knowledge)
Bilingual skills are a plus
Previous dispatch or home service experience is a bonus
Ready to join a growing company where your contributions truly matter? Apply today to become a part of the Pronto Heating & Air Conditioning team!
#J-18808-Ljbffr