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FreedomCare

Manager of Events, Travel, and Workplace Operations (Queens, NY)

FreedomCare, New York, New York, us, 10261

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Manager of Events, Travel, and Workplace Operations (Queens, NY) Join to apply for the

Manager of Events, Travel, and Workplace Operations (Queens, NY)

role at

FreedomCare .

FreedomCare, founded in 2016, is a healthcare company innovating the delivery of home care. We bring dignity and support to patients and caregivers. We are the largest consumer‑directed home‑care agency in NY State and continually expand into new states and technology‑driven innovations.

Values

Here For You (an attitude of service, empathy, and availability)

Own It (drive and ownership)

Do the Right Thing (high integrity)

Be Positive (great attitude and a can‑do approach to challenges)

We are looking for a Manager of Events and Workplace Operations to lead our events and workplace experience teams.

Department & Position Overview The Manager of Events, Travel, and Workplace Operations/Experience ensures consistent, professional, and cost‑effective experiences across all offices and events. This role owns the strategy and operations of the Travel & Events department, leads a team who optimize the full ecosystem of workplace experience, events, travel coordination, swag, and vendor management, and will travel as needed to event sites.

Responsibilities

Oversee all physical and logistical aspects of office environments.

Manage real estate strategy, site selection, lease negotiations, renewals, and office compliance (safety plan, emergency plan, mandated posters, etc.) in consultation with Finance, Compliance, and other teams.

Ensure office setup/teardown for openings, closures, and events and resolve any office repairs needed.

Oversee in‑office design, furniture, branding, and visitor experience standards to keep offices clean, functional, and stocked.

Provide oversight of front desk operations, security, and building access.

Manage mail services and other vendor relationships (building, cleaning, security, maintenance).

Manage relationships with travel vendors and audit travel for necessity and cost efficiency.

Enforce and implement travel guidance in alignment with policy developed by Corporate Accounting.

Communicate travel expectations clearly to employees and event planners.

Support reporting and tracking of travel‑related spend and compliance; partner with Accounting to monitor adherence and address exceptions.

Manage budget and design for swag, gifting programs, and branded materials.

Manage caregiver swag, field kits, and tabling/outreach materials.

Oversee inventory and storage for all products.

Lead planning and execution of internal and external events, designing with a high regard for participant experience, collaboration, and hospitality.

Forecast and manage event budgets, logistics, catering needs, and vendor contracts.

Ensure marketing and communications alignment for events.

Participate in onsite execution or office set‑ups.

Implement post‑event reporting and feedback loops.

Own successful implementation of Summit, happy hours, in‑office days, and staff retreats.

Help design or facilitate remote events, meetings, or team building activities as needed.

Develop reporting for all spend categories (swag, events, travel, office operations).

Create standard operating procedures and develop repeatable monthly operating rhythms.

Optimize budgets, including expense tracking, cost projections, and financial reporting.

Partner with Finance, People & Culture, Operations, Benefits, Compliance, and Marketing to align event goals and logistics.

Oversee a small team responsible for travel and events; provide guidance, prioritize tasks, support professional growth, and hold team members accountable.

Experience & Qualifications

Bachelor’s degree in Business Administration, Operations Management, Hospitality, or related field.

Reliable transportation and ability to travel as needed between FC sites in NYC and surrounding boroughs; occasional overnight travel possible.

6+ years of experience in workplace operations, facilities and vendor management, and/or event planning.

Proven track record managing multi‑site operations and large‑scale events.

Experience enforcing compliance and operational standards across diverse teams.

Ability to deliver clean, well‑run offices and organized events with measurable impact.

Commitment to creating purposeful, on‑brand swag and professional experiences.

High attention to detail with ability to manage competing priorities in a fast‑paced environment.

Strong leadership and cross‑functional collaboration skills.

Expertise in budget management / cost control.

Ability to identify opportunities to improve or scale workplace and event operations; uses judgment and data such as feedback, usage patterns, and attendance metrics to refine future offerings and make strategic recommendations.

Excellent communication and stakeholder relationship building abilities.

Ability to work efficiently, independently, and collaboratively to meet deadlines and satisfy stakeholders.

Excellent organizational and time‑management skills.

Why Work at FreedomCare We offer competitive compensation, medical benefits, retirement plans, wellness programs, fun company events, and ongoing learning opportunities to grow your career. Your voice matters, we build great relationships, and your work has meaning and a tangible positive impact on others.

At FreedomCare, we celebrate diversity and are committed to creating an inclusive environment for all employees. We are an Equal Opportunity Employer and do not discriminate based upon race, religion, color, national origin, ancestry, age, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, status as a protected veteran, status as an individual with a disability, citizenship or immigration status, or other applicable legally protected characteristics.

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