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Altius Talent | Freight Forwarding Recruitment

Lead Export Operations Specialist

Altius Talent | Freight Forwarding Recruitment, Charlotte, North Carolina, United States, 28245

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Lead Export Operations Specialist – Air & Ocean Freight – Charlotte, NC Altius Talent | Freight Forwarding Recruitment provided pay range

This range is provided by Altius Talent | Freight Forwarding Recruitment. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$50,000.00/yr - $75,000.00/yr

About the Company

We’re representing a globally established freight forwarding organization recognized for its operational discipline, service consistency, and long‑term client relationships. The business supports a diverse international customer base across air, ocean, and multimodal freight, with strong infrastructure, defined processes, and a compliance‑led operating model. With a solid U.S. footprint and an extensive overseas partner network, the company offers a stable platform for experienced operators looking to take ownership and lead from the front.

About the Role This is a

lead export operations role

responsible for overseeing

air and ocean export activity

out of the Charlotte market. You’ll act as the primary point of responsibility for export execution—handling shipments end‑to‑end while setting the standard for accuracy, communication, and service delivery.

The role suits a senior export specialist who enjoys autonomy, problem‑solving, and being the go‑to person within the export function. You’ll manage complex shipments, support customers directly, and work closely with internal teams and global partners to ensure smooth, compliant movements across international trade lanes.

Key Responsibilities

Lead day‑to‑day air and ocean export operations from booking through final departure and delivery

Coordinate shipments with airlines, steamship lines, overseas agents, and ground handlers

Prepare and review export documentation including HAWBs, MAWBs, AES filings, commercial invoices, and packing lists

Serve as the main escalation point for export‑related issues, delays, or exceptions

Provide proactive shipment updates and maintain strong client communication

Ensure full compliance with export regulations and internal operating procedures

Maintain accurate shipment records and data integrity within the TMS

Support continuous improvement of export processes and operational workflows

Candidate Requirements

2+ years of export operations experience within a freight forwarding environment

Hands‑on experience handling

air and ocean export shipments

Strong understanding of export documentation, AES, and compliance requirements

Confident managing time‑sensitive shipments in a high‑volume setting

Comfortable acting as a lead or senior point of contact within operations

Experience with CargoWise or similar forwarding systems preferred

Based in or able to commute to

Charlotte, NC

What You Can Expect

A stable, process‑driven organization with strong operational leadership

Lead‑level responsibility and autonomy within export operations

Exposure to global trade lanes and established international customers

Opportunity to grow into senior or supervisory operations roles over time

Clear ownership of shipments with minimal micromanagement

Seniority level Mid‑Senior level

Employment type Full‑time

Job function

Customer Service

Freight and Package Transportation and Transportation, Logistics, Supply Chain and Storage

Referrals increase your chances of interviewing at Altius Talent | Freight Forwarding Recruitment by 2x

Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

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