Syneos Health Commercial Solutions
Diabetes Patient Navigator
– Syneos Health Commercial Solutions
The Patient Navigator (PN) provides essential services to patients, caregivers, and healthcare providers, ensuring seamless access to our client’s product, support, and resources. The PN proactively and compliantly engages with healthcare professionals (HCPs) and patients at a local level to identify marketplace needs, provide disease‑state and product education, and support appropriate utilization of the client’s access and fulfillment resources. The PN works collaboratively to train clinic staff on safety and proper product usage, covering drug administration, disease‑state awareness, and the patient journey. Clinical expertise from nursing experience and education is leveraged to improve patient outcomes.
Responsibilities
Personalized patient engagement at therapy initiation, through adherence and medication questions, ensuring patients have what they need to start and remain on therapy.
Provide education, support, and training to healthcare providers and patients on on‑label product administration and treatment.
Handle initial inquiries and basic reimbursement questions.
Identify, gather, and document field‑generated HCP insights to support innovative medical strategies while complying with industry and corporate policies and procedures.
Demonstrate mastery of disease state, product, and treatment landscape.
Engage with target customers, including advocacy groups, in or outside of office settings and at conferences to uncover marketplace needs.
Provide timely follow‑up to questions and requests from HCPs.
Educate and champion utilization of client resources to drive optimal patient experience and care.
Collaborate with commercial and medical counterparts in assigned territory.
Qualifications
Bachelor’s Degree required.
Clinical background required – LPN/RN/RPD/PharmD/RPH, etc.
Minimum 2 plus years of diabetes education experience with patient support team members; CDCES highly preferred.
Pharmaceutical industry experience highly preferred.
Professional, proactive demeanor.
Strong interpersonal skills.
Excellent written and verbal communication skills.
Benefits The benefits for this position include a competitive compensation package, health benefits (medical, dental and vision), company match 401(k), and flexible paid time off (PTO) and sick time.
EEO Statement Syneos Health companies are affirmative action/equal opportunity employers (Minorities/Females/Veterans/Disabled).
COVID‑19 Vaccination Policy Syneos Health has a voluntary COVID‑19 vaccination policy. Employees are strongly encouraged to be fully vaccinated. Depending on local government or customer requirements, proof of vaccination may be required to maintain compliance.
About Syneos Health We are dedicated to building a diverse, inclusive and authentic workplace. We encourage applicants even if their past experience does not align perfectly; transferable skills are considered. Join a global company dedicated to improving patient lives worldwide.
#J-18808-Ljbffr
– Syneos Health Commercial Solutions
The Patient Navigator (PN) provides essential services to patients, caregivers, and healthcare providers, ensuring seamless access to our client’s product, support, and resources. The PN proactively and compliantly engages with healthcare professionals (HCPs) and patients at a local level to identify marketplace needs, provide disease‑state and product education, and support appropriate utilization of the client’s access and fulfillment resources. The PN works collaboratively to train clinic staff on safety and proper product usage, covering drug administration, disease‑state awareness, and the patient journey. Clinical expertise from nursing experience and education is leveraged to improve patient outcomes.
Responsibilities
Personalized patient engagement at therapy initiation, through adherence and medication questions, ensuring patients have what they need to start and remain on therapy.
Provide education, support, and training to healthcare providers and patients on on‑label product administration and treatment.
Handle initial inquiries and basic reimbursement questions.
Identify, gather, and document field‑generated HCP insights to support innovative medical strategies while complying with industry and corporate policies and procedures.
Demonstrate mastery of disease state, product, and treatment landscape.
Engage with target customers, including advocacy groups, in or outside of office settings and at conferences to uncover marketplace needs.
Provide timely follow‑up to questions and requests from HCPs.
Educate and champion utilization of client resources to drive optimal patient experience and care.
Collaborate with commercial and medical counterparts in assigned territory.
Qualifications
Bachelor’s Degree required.
Clinical background required – LPN/RN/RPD/PharmD/RPH, etc.
Minimum 2 plus years of diabetes education experience with patient support team members; CDCES highly preferred.
Pharmaceutical industry experience highly preferred.
Professional, proactive demeanor.
Strong interpersonal skills.
Excellent written and verbal communication skills.
Benefits The benefits for this position include a competitive compensation package, health benefits (medical, dental and vision), company match 401(k), and flexible paid time off (PTO) and sick time.
EEO Statement Syneos Health companies are affirmative action/equal opportunity employers (Minorities/Females/Veterans/Disabled).
COVID‑19 Vaccination Policy Syneos Health has a voluntary COVID‑19 vaccination policy. Employees are strongly encouraged to be fully vaccinated. Depending on local government or customer requirements, proof of vaccination may be required to maintain compliance.
About Syneos Health We are dedicated to building a diverse, inclusive and authentic workplace. We encourage applicants even if their past experience does not align perfectly; transferable skills are considered. Join a global company dedicated to improving patient lives worldwide.
#J-18808-Ljbffr