Syneos Health Commercial Solutions
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Diabetes Patient Navigator
role at
Syneos Health Commercial Solutions .
Description
The Patient Navigator (PN) will provide essential services to patients, caregivers, and healthcare providers, ensuring seamless access to our client’s product, support, and resources. They are responsible for proactively & compliantly engaging with HCPs and patients at a local level to identify marketplace needs, provide disease‑state and product education, and to support appropriate utilization of our client’s access and fulfilment resources. The PN will work collaboratively to provide training to ensure clinic staff are up to date on safety and proper usage of the product, including drug administration, disease‑state awareness, and insights into the patient’s journey. The PN will provide clinical expertise through utilization of clinical nursing experience and education to improve patient outcomes.
Key Responsibilities
Personalized patient engagement at therapy initiation, through adherence & questions about medication, ensuring patients have what they need to initiate & stay on therapy
Provide education, support and training to healthcare providers and patients on on‑label product administration & treatment
Handle initial inquiries and basic reimbursement questions
Identify, gather, and document field‑generated HCP insights to support innovative medical strategies while complying with industry and corporate policies and procedures
Demonstrate mastery of disease‑state, product and treatment landscape
Engage with target customers, including advocacy groups, in or outside office settings, including conferences to uncover marketplace needs
Provide timely follow‑up to questions and requests from HCPs
Educate and champion utilization of client resources to drive optimal patient experience and care
Collaborate with commercial and medical counterparts in assigned territory
Qualifications
Bachelor’s Degree is required.
Clinical background required – LPN/RD/RN/PharmD/RPH, etc.
Minimum 2 years of diabetes education experience with patient support team members; CDCES highly preferred
Pharmaceutical industry experience is highly preferred
Professional, proactive demeanor.
Strong interpersonal skills.
Excellent written and verbal communication skills.
Salary
The annual base salary for this position ranges from $120,000 to $127,000. The actual salary will vary based on various factors such as the candidate’s qualifications, skills, competencies, and proficiency for the role. Some positions may include a company car or car allowance and eligibility to earn commissions/bonus based on company and/or individual performance.
Benefits
Benefits include a competitive compensation package, health benefits (medical, dental, vision), company match 401(k), flexible paid time off (PTO) and sick time, and other benefits as determined by applicable state and municipal law.
Position Details
Seniority level: Mid‑Senior level | Employment type: Full‑time | Job function: Other, Information Technology, and Management | Industries: Advertising Services, Public Relations and Communications Services, Pharmaceutical Manufacturing.
EEO Statement
Syneos Health companies are affirmative action/equal opportunity employers (Minorities/Females/Veterans/Disabled).
COVID‑19 Vaccination Policy
Syneos Health has a voluntary COVID‑19 vaccination policy. We strongly encourage all employees to be fully vaccinated. Employees may be required to submit proof of vaccination for compliance with certain local government or customer requirements.
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Diabetes Patient Navigator
role at
Syneos Health Commercial Solutions .
Description
The Patient Navigator (PN) will provide essential services to patients, caregivers, and healthcare providers, ensuring seamless access to our client’s product, support, and resources. They are responsible for proactively & compliantly engaging with HCPs and patients at a local level to identify marketplace needs, provide disease‑state and product education, and to support appropriate utilization of our client’s access and fulfilment resources. The PN will work collaboratively to provide training to ensure clinic staff are up to date on safety and proper usage of the product, including drug administration, disease‑state awareness, and insights into the patient’s journey. The PN will provide clinical expertise through utilization of clinical nursing experience and education to improve patient outcomes.
Key Responsibilities
Personalized patient engagement at therapy initiation, through adherence & questions about medication, ensuring patients have what they need to initiate & stay on therapy
Provide education, support and training to healthcare providers and patients on on‑label product administration & treatment
Handle initial inquiries and basic reimbursement questions
Identify, gather, and document field‑generated HCP insights to support innovative medical strategies while complying with industry and corporate policies and procedures
Demonstrate mastery of disease‑state, product and treatment landscape
Engage with target customers, including advocacy groups, in or outside office settings, including conferences to uncover marketplace needs
Provide timely follow‑up to questions and requests from HCPs
Educate and champion utilization of client resources to drive optimal patient experience and care
Collaborate with commercial and medical counterparts in assigned territory
Qualifications
Bachelor’s Degree is required.
Clinical background required – LPN/RD/RN/PharmD/RPH, etc.
Minimum 2 years of diabetes education experience with patient support team members; CDCES highly preferred
Pharmaceutical industry experience is highly preferred
Professional, proactive demeanor.
Strong interpersonal skills.
Excellent written and verbal communication skills.
Salary
The annual base salary for this position ranges from $120,000 to $127,000. The actual salary will vary based on various factors such as the candidate’s qualifications, skills, competencies, and proficiency for the role. Some positions may include a company car or car allowance and eligibility to earn commissions/bonus based on company and/or individual performance.
Benefits
Benefits include a competitive compensation package, health benefits (medical, dental, vision), company match 401(k), flexible paid time off (PTO) and sick time, and other benefits as determined by applicable state and municipal law.
Position Details
Seniority level: Mid‑Senior level | Employment type: Full‑time | Job function: Other, Information Technology, and Management | Industries: Advertising Services, Public Relations and Communications Services, Pharmaceutical Manufacturing.
EEO Statement
Syneos Health companies are affirmative action/equal opportunity employers (Minorities/Females/Veterans/Disabled).
COVID‑19 Vaccination Policy
Syneos Health has a voluntary COVID‑19 vaccination policy. We strongly encourage all employees to be fully vaccinated. Employees may be required to submit proof of vaccination for compliance with certain local government or customer requirements.
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