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Holt Cat

Mobile Field Service Technician - HOLT Truck Centers

Holt Cat, San Antonio, Texas, United States, 78208

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Mobile Field Service Technician - HOLT Truck Centers Job Category

:

Technical

Requisition Number

:

MOBIL012371

Posted : December 17, 2025

Full-Time

On-site

Locations Showing 1 location

Description HOLT Truck Centers of San Antonio

is hiring a Mobile Diesel Field Service Technician for the San Antonio location. This individual will be responsible for making sure that customer service needs are met by visiting businesses or customer work sites to service their units on-site according to what their needs might be.

Job Summary:

Provides exceptional customer service while inspecting, repairing, and providing maintenance to trucks, trailers, and attachments for On-Highway vehicles.

Essential Functions:

Models, promotes, reinforces, and rewards the consistent use of HOLT’s Values Based Leadership (VBL) tools, models, and processes to ensure alignment with our Vision, Values, and Mission

Troubleshoots and repairs On / Off-Highway trucks

Performs engine and related equipment repairs on Trucks and Trailers

Travels to and from the job site for repairs and to retrieve parts

Listen and understand customer complaints, quotes, and explains repair costs, and schedules appointments with customers while providing clear communications

Disassembles, inspects, determines parts required, and reassembles to factory specifications within TRGs

Provides quality control/assurance inspections of completed tasks, including road testing

Uses computers and related software to assist in diagnosing and reprogramming engines

Completes documentation for service reports, timecards, parts requisitions, and returns

Interprets and utilizes information from operating, maintenance, online resources, and service manuals/bulletins

Operates equipment and vehicles with possession of all necessary licenses and certificates

Adheres to contamination control and HAZMAT rules and regulations

Maintains all company equipment, tools, and vehicles in a good, clean, and working order

Orders parts needed to complete repairs and travels to pick up

Completes and files documentation necessary to justify billing

Communicates job progress to supervisor and customers as needed

Responds to customer needs after hours when needed

Works overtime as required by workload and customers’ needs

Projects professionalism with both internal and external customers, including personal appearance

Completes all assigned Technician Training Path courses and safety training

Works safely at all times and adheres to all applicable safety policies; complies with all company policies, procedures, and standards

Requires regular and punctual employee attendance

Performs other duties as assigned

Knowledge, Skills, and Abilities:

Knowledge and ability to explain how various systems function on trucks and trailers

General knowledge of equipment and tools, including their designs, uses, repair, and maintenance

Knowledge and proficiency with current computer software, related hardware, and On-Highway Truck electronic systems diagnostic tooling

Operation and control skills of On-Highway Trucks & Trailers

Problem-solving and troubleshooting skills

Verbal and written communication skills

Exceptional skills in customer service

Excellent time management and organizational skills

Ability to follow logical troubleshooting procedures

Ability to work independently and as part of a team

Ability to operate hand tools, power tools, pneumatic tools, and equipment used in mechanical repair & overhead crane

Ability to operate a conventional forklift

Ability to learn and navigate various software for various OEMs

Ability to work independently and as part of a team

Ability to be self-starting and self-motivated

Ability to operate an On-Highway Truck on public roads

Ability to make precisely coordinated movements of the fingers of one or both hands in order to grasp, manipulate, or assemble very small objects

Ability to read, write, and understand information

Ability to listen to and understand information and ideas presented through spoken words and sentences

Education and Experience:

High school diploma or equivalent, accreditation from a technical school, or an applicable skilled trades program required

At least two years of experience required, three or more preferred

CDL – Class A or B preferred, and will be obtained through the company training program

Ability to complete HOLT's VBL Classes, model HOLT's VBL Culture, and successfully apply the tools

Safety Training and task training are required

Supervisory Responsibilities:

None

Travel:

Travel up to 40% and overnight travel may be required

Additional Requirements:

Must own and maintain the necessary tools to efficiently perform the job

Must have a clean driving record

Physical Requirements:

Significant amount of time sitting, standing, walking, kneeling, crouching, stooping, crawling, climbing, and reaching

Constant movement and use of hands, this position requires good manual dexterity

Communicates with customers, service managers, and co-workers

Routinely reacts to visual, auditory, and other signals, including alarms and instructions, and is required to visually inspect work

Must be able to move objects and use abdominal and lower back muscles to provide support over time without fatigue

Be able to maneuver safely and work underneath equipment

Frequently lifts and moves materials and equipment up to 70 lbs.

Ascends/descends with gradual or continuous progress by oneself, using both hands and feet, and climbs up and down ladders and/or equipment

Frequently works outdoors around moving mechanical parts and is exposed to weather extremes that include inclement weather, heat, cold, and humidity

Exposure to minor burns, cuts, bites, or stings

Exposure to hazardous conditions and contaminants

Exposure to small quantities of chemicals, dust, steam, high-pressure water, and high-speed rotating equipment

Works in extremely bright or inadequate lighting

Exposure to high noise levelsWorks in an enclosed vehicle or equipment

Requires wearing common protective or safety equipment

Disclaimer:

Please note that the above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not to be interpreted as an exhaustive list of all responsibilities, duties, and skills required of the incumbents so classified. All incumbents may be required to perform duties outside of their normal responsibilities, as needed.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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