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The Center for Youth Services, Inc.

Case Manager

The Center for Youth Services, Inc., Rochester, New York, United States

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Schedule:

Monday, Tuesday, Thursday, Friday - 9am-5pm, Wednesday - 11am-7pm

Pay Rate:

$22-24 per hour

Overview The Chrysalis House Case Manager will be assigned pregnant or parenting clients from both the residential and non-residential tracks of the Transitional Living Program. This position will provide intensive case management, including basic and independent living skills assessment, training, referrals, and other supports as needed, as well as assist in implementing the parenting training and engagement across the TLP Program. This is a twelve-month, full-time position.

Responsibilities

Develop, coordinate and facilitate parenting skills curricula, incorporating CYS philosophy and effective teaching approaches

Curriculum development

Implementation oversight

Documentation

Impact measurement

Quality assurance

Staff training

Crisis intervention and response

Outreach, screening, intake and assessment

Coordination, development, implementation, ongoing assessment of client’s case management needs, service and plans

Referral readiness, information and facilitation

Case specific youth advocacy

Transporting program participants, as required and consistent with agency policies

Essential Functions

Is able to manage the environment in order to provide a safe and supportive residential program through mediation, role-modeling and positive interaction with Chrysalis House residents

Possesses sound problem solving and decision-making skills

Maintains clear professional boundaries

Is able to work evening hours and weekends

Understands and promotes strength-based service delivery (youth leadership, asset development)

Is skilled in case management techniques and interventions

Is familiar with the homeless/runaway youth service system and community resources

Maintains accurate and up to date client records

Employment Guidelines

Adhere to ethical conduct

Demonstrate professionalism i.e., timely, dependable, responsible, flexible

Be non-judgmental and respectful

Model principles of inclusion and tolerance

Be youth centered and positive

Be family friendly

Establish effective working relationships with supervisor and co-workers

Develop positive relationships with all key stakeholders

Have strong literacy skills (reading, writing, comprehension)

Have excellent communication skills (verbal and written)

Conduct research and apply best-practices and evaluation methods

Effectively promote knowledge and skill development and positive behaviors

Provide leadership and/or work independently as requested

Candidate Must Possess Significant Knowledge Of

Adolescent development including: positive youth development, asset development, risk reduction and protective factors

Youth serving systems

Community resources

Client advocacy

Cultural Sensitivity The Center delivers services to youth and families from many racial, ethnic, cultural, social and lifestyle groups. We value differences in people and strive to understand diverse cultures, ethnic origins, sexual orientations, abilities and beliefs. To this end, all staff are required to attend professional development trainings and to continually enhance their understanding of cultural diversity. Staff are expected to respect and honor cultural and human diversity. The annual Performance Appraisal provides an opportunity for staff to evaluate how they are integrating culturally competent practices into their everyday work.

Qualifications A minimum of a Bachelor's degree in human services, education or a related field; AND three years' experience OR an equivalent combination of education, employment and life experience. A Master's degree is preferred.

In addition to the above, it is mandatory that candidates meet the following criteria prior to hire:

Authorization for the agency to obtain driving record information

Proof of a satisfactory physical exam within the last 12 months including a PPD and annually thereafter.

A valid driver's license

Regular access to a motor vehicle

Automobile insurance at the level of $100,000 per person/$300,000 per accident Bodily Injury and $50,000 Property Damage

Physical Requirements Candidates must be able to be autonomously mobile in order to provide the required services.

Computer Skills Recommended Microsoft Office - Advanced

Internet Explorer - Advanced

The Center for Youth provides equal opportunities for employment.

Salary: $22 - $24.50 per hour

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