UAMS - University of Arkansas for Medical Sciences
Patient Services Associate - BHSL Child Diagnostic Unit
UAMS - University of Arkansas for Medical Sciences, Little Rock, Arkansas, United States, 72208
Patient Services Associate – BHSL Child Diagnostic Unit
Closing Date: 01/19/2026
Type of Position: Clinical Staff - Nursing Job Type: Regular Work Shift: Night Shift (United States of America) Sponsorship Available: No
The University of Arkansas for Medical Sciences (UAMS) encourages teamwork and diversity. This role is part of UAMS’s unique combination of education, research, and clinical programs.
The Patient Services Associate (PSA) for the Behavioral Health Service Line (BHSL) Child Diagnostic Unit is a specifically trained member of the unit-based care team who provides both clerical and patient care support. The PSA works under the direct supervision of the Clinical Services Manager (CSM) and under the direction of the RN, performing tasks and duties that do not require a licensed practitioner. In the clerical support role, duties include processing medical records for patient admission and discharge and functioning as the receptionist for the nursing unit.
Employee must successfully complete UAMS-sponsored conflict management training within six months of hire to identify, prevent, and mitigate disruptive behaviors using methods such as non-escalation, de-escalation, personal protection from physical assaults, and physical alternatives.
Qualifications
High School Diploma, GED, or formal education equivalent
1 year of work experience in the Health Care field
Excellent oral and written communication skills, ability to accept and follow written and verbal instructions
Successful completion of the UAMS PCT and PSC courses
Responsibilities
Assists patients with direct patient care; follows directions from RN and team members
Provides appropriate grooming/oral hygiene and comfort measures and assists with mobility-related activities
Accurately and promptly documents all patient care tasks, vital signs, ADL, wave tests, and I & O’s per unit and department standards
Obtains patient reports and communicates with RN regarding patient care
Informs the nurse of patient requests or complaints
Carries out the Plan of Care for the patient using a Multidisciplinary Approach delegated by the Team Leader
Communicates effectively with other team members to facilitate patient care
Assists patients and visitors with information and/or solutions to problems
Serves as a resource to support department members in the performance of duties
Notifies appropriate staff of problems requiring prompt intervention
Assists with admission, transfer, and discharge of patients; transports patients to other areas of the hospital as directed
Performs other duties as assigned
Salary Information Commensurate with education and experience
Required Documents to Apply
List of three Professional References (name, email, business title)
Resume
Optional Documents
Proof of Veteran Status
Pre-employment Screening Requirements
Adult Maltreatment
Annual TB Screening
Child Maltreatment
Criminal Background Check
Substance Abuse Testing
Physical Activities Constant Physical Activity: Hearing, Standing, Walking Frequent Physical Activity: Manipulate items with fingers, including keyboarding, Sitting, Talking Occasional Physical Activity: Kneeling, Lifting, Pulling, Pushing
Benefits Eligible Yes
The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual orientation, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University’s Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.
Persons must have proof of legal authority to work in the United States on the first day of employment.
All application information is subject to public disclosure under the Arkansas Freedom of Information Act.
For general application assistance or if you have questions about a job posting, please contact Human Resources at
askrecruitment@uams.edu .
Pre-employment Screening will be performed; a criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law.
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Type of Position: Clinical Staff - Nursing Job Type: Regular Work Shift: Night Shift (United States of America) Sponsorship Available: No
The University of Arkansas for Medical Sciences (UAMS) encourages teamwork and diversity. This role is part of UAMS’s unique combination of education, research, and clinical programs.
The Patient Services Associate (PSA) for the Behavioral Health Service Line (BHSL) Child Diagnostic Unit is a specifically trained member of the unit-based care team who provides both clerical and patient care support. The PSA works under the direct supervision of the Clinical Services Manager (CSM) and under the direction of the RN, performing tasks and duties that do not require a licensed practitioner. In the clerical support role, duties include processing medical records for patient admission and discharge and functioning as the receptionist for the nursing unit.
Employee must successfully complete UAMS-sponsored conflict management training within six months of hire to identify, prevent, and mitigate disruptive behaviors using methods such as non-escalation, de-escalation, personal protection from physical assaults, and physical alternatives.
Qualifications
High School Diploma, GED, or formal education equivalent
1 year of work experience in the Health Care field
Excellent oral and written communication skills, ability to accept and follow written and verbal instructions
Successful completion of the UAMS PCT and PSC courses
Responsibilities
Assists patients with direct patient care; follows directions from RN and team members
Provides appropriate grooming/oral hygiene and comfort measures and assists with mobility-related activities
Accurately and promptly documents all patient care tasks, vital signs, ADL, wave tests, and I & O’s per unit and department standards
Obtains patient reports and communicates with RN regarding patient care
Informs the nurse of patient requests or complaints
Carries out the Plan of Care for the patient using a Multidisciplinary Approach delegated by the Team Leader
Communicates effectively with other team members to facilitate patient care
Assists patients and visitors with information and/or solutions to problems
Serves as a resource to support department members in the performance of duties
Notifies appropriate staff of problems requiring prompt intervention
Assists with admission, transfer, and discharge of patients; transports patients to other areas of the hospital as directed
Performs other duties as assigned
Salary Information Commensurate with education and experience
Required Documents to Apply
List of three Professional References (name, email, business title)
Resume
Optional Documents
Proof of Veteran Status
Pre-employment Screening Requirements
Adult Maltreatment
Annual TB Screening
Child Maltreatment
Criminal Background Check
Substance Abuse Testing
Physical Activities Constant Physical Activity: Hearing, Standing, Walking Frequent Physical Activity: Manipulate items with fingers, including keyboarding, Sitting, Talking Occasional Physical Activity: Kneeling, Lifting, Pulling, Pushing
Benefits Eligible Yes
The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual orientation, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University’s Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.
Persons must have proof of legal authority to work in the United States on the first day of employment.
All application information is subject to public disclosure under the Arkansas Freedom of Information Act.
For general application assistance or if you have questions about a job posting, please contact Human Resources at
askrecruitment@uams.edu .
Pre-employment Screening will be performed; a criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law.
#J-18808-Ljbffr