United Surgical Partners
NYU Langone Health is a world‑class, patient‑centered, integrated academic medical center, known for its excellence in clinical care, research, and education. It comprises more than 200 locations throughout the New York area, including five inpatient locations, a children's hospital, three emergency rooms and a level 1 trauma center. Also part of NYU Langone Health is the Laura and Isaac Perlmutter Cancer Center, a National Cancer Institute designated comprehensive cancer center, and NYU Grossman School of Medicine, which since 1841 has trained thousands of physicians and scientists who have helped to shape the course of medical history. At NYU Langone Health, equity, diversity, and inclusion are fundamental values. We strive to be a place where our exceptionally talented faculty, staff, and students of all identities can thrive. We embrace diversity, inclusion, and individual skills, ideas, and knowledge. For more information, go to nyulangone.org, and interact with us on LinkedIn, Glassdoor, Indeed, Facebook, Twitter, YouTube and Instagram.
Position Summary We have an exciting opportunity to join our team as a Host Associate - Food Service.
In this role, the successful candidate under the direction of the Patient Services Management will serve as a technical position operating within the Food and Nutrition Services Department. The Host Associate is responsible for improving the quality of care by creating an atmosphere of hospitality throughout the patient's hospital stay.
Job Responsibilities
Remain available to patients at meal times to ensure patient satisfaction by making sure patients receive correct orders and quick trays.
Maintain a safe, clean and functional work environment.
Maintain a professional appearance and speak in a courteous manner using good customer service skills.
Attend training classes and meetings as directed.
Maintain patient confidentiality as required by NYULMC.
Perform any other duties as assigned by management.
Review patient census information, articulate the menu selections, and work as a liaison to Patient Services for meal set up.
Demonstrate knowledge of the organization's Core Values of Professionalism, Respect, Integrity, Diversity and Excellence, and incorporate them into the performance of duties. Employ the principle of positive guest relations, maintaining a good rapport and cooperative working relationship with all patients, including co‑workers and multidisciplinary team members.
Consult with a Nutritionist and Supervisor regarding each patient's dietary needs and changes in patient status.
Inform supervisor of any special request in patient's dietary needs.
Enter patient meal preferences using Room Service Choice. Menu preference information is entered using a handheld tablet. Maintain familiarity with the patient menu to answer patient questions.
Assemble trays with selected menu items. Assist in serving hot food as needed.
Deliver meal trays in truck to patient care unit(s).
Deliver meal trays to the patient's bedside.
Retrieve soiled trays from the patient bedside and return food truck to the kitchen.
Keep menu tally and totals. Insert new menus and pull discharges to ensure new patients receive meals in a timely manner and meals are not sent for discharged patients.
Check and restock floor supplies.
Answer phones in a prompt and courteous manner and record calls on the Diet Office log as necessary.
Minimum Qualifications Must have a high school diploma or equivalent. Some college and/or higher academic standing preferred. Must be able to read, write, and speak English fluently; bilingual is a plus. Must have basic math, grammar, computer, and keyboard skills. Must have interpersonal skills, and ability to perform service recovery to effectively interact with patients, families, employees and staff. Ability to walk to assigned nursing units several times per day. Previous hospital food service menu processing experience is a plus. Strong written and verbal communication skills.
Preferred Qualifications None.
Qualified candidates must be able to effectively communicate with all levels of the organization.
NYU Langone Health provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents.
NYU Langone Health is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sex, sexual orientation, transgender status, gender dysphoria, national origin, age, religion, disability, military and veteran status, marital or parental status, citizenship status, genetic information or any other factor which cannot lawfully be used as a basis for an employment decision. We require applications to be completed online.
If you wish to view NYU Langone Health's EEO policies, please click here. Please click here to view the Federal "EEO is the law" poster or visit for more information.
NYU Langone Health provides a salary range to comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $23.73 - $25.01 Hourly. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses / incentive, differential pay or other forms of compensation or benefits.
To view the Pay Transparency Notice, please click here.
Required Skills
Required Experience
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Position Summary We have an exciting opportunity to join our team as a Host Associate - Food Service.
In this role, the successful candidate under the direction of the Patient Services Management will serve as a technical position operating within the Food and Nutrition Services Department. The Host Associate is responsible for improving the quality of care by creating an atmosphere of hospitality throughout the patient's hospital stay.
Job Responsibilities
Remain available to patients at meal times to ensure patient satisfaction by making sure patients receive correct orders and quick trays.
Maintain a safe, clean and functional work environment.
Maintain a professional appearance and speak in a courteous manner using good customer service skills.
Attend training classes and meetings as directed.
Maintain patient confidentiality as required by NYULMC.
Perform any other duties as assigned by management.
Review patient census information, articulate the menu selections, and work as a liaison to Patient Services for meal set up.
Demonstrate knowledge of the organization's Core Values of Professionalism, Respect, Integrity, Diversity and Excellence, and incorporate them into the performance of duties. Employ the principle of positive guest relations, maintaining a good rapport and cooperative working relationship with all patients, including co‑workers and multidisciplinary team members.
Consult with a Nutritionist and Supervisor regarding each patient's dietary needs and changes in patient status.
Inform supervisor of any special request in patient's dietary needs.
Enter patient meal preferences using Room Service Choice. Menu preference information is entered using a handheld tablet. Maintain familiarity with the patient menu to answer patient questions.
Assemble trays with selected menu items. Assist in serving hot food as needed.
Deliver meal trays in truck to patient care unit(s).
Deliver meal trays to the patient's bedside.
Retrieve soiled trays from the patient bedside and return food truck to the kitchen.
Keep menu tally and totals. Insert new menus and pull discharges to ensure new patients receive meals in a timely manner and meals are not sent for discharged patients.
Check and restock floor supplies.
Answer phones in a prompt and courteous manner and record calls on the Diet Office log as necessary.
Minimum Qualifications Must have a high school diploma or equivalent. Some college and/or higher academic standing preferred. Must be able to read, write, and speak English fluently; bilingual is a plus. Must have basic math, grammar, computer, and keyboard skills. Must have interpersonal skills, and ability to perform service recovery to effectively interact with patients, families, employees and staff. Ability to walk to assigned nursing units several times per day. Previous hospital food service menu processing experience is a plus. Strong written and verbal communication skills.
Preferred Qualifications None.
Qualified candidates must be able to effectively communicate with all levels of the organization.
NYU Langone Health provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents.
NYU Langone Health is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sex, sexual orientation, transgender status, gender dysphoria, national origin, age, religion, disability, military and veteran status, marital or parental status, citizenship status, genetic information or any other factor which cannot lawfully be used as a basis for an employment decision. We require applications to be completed online.
If you wish to view NYU Langone Health's EEO policies, please click here. Please click here to view the Federal "EEO is the law" poster or visit for more information.
NYU Langone Health provides a salary range to comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $23.73 - $25.01 Hourly. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses / incentive, differential pay or other forms of compensation or benefits.
To view the Pay Transparency Notice, please click here.
Required Skills
Required Experience
#J-18808-Ljbffr