Hilton Worldwide, Inc.
Senior Sales Manager - The Diplomat Beach Resort, Curio by Hilton
Hilton Worldwide, Inc., Florida, New York, United States
Job Description - Senior Sales Manager - The Diplomat Beach Resort, Curio by Hilton (HOT0C6Z9)
Job Number: HOT0C6Z9 This iconic beachfront destination hotel offers 1,000 guest rooms and boasts 209,000 square feet of versatile meeting space.
Our ideal candidate brings strong expertise in hotel group and convention sales, with a proven ability to convert group leads into successful bookings. They are creative and enthusiastic in presenting the hotel to prospective group clients and possess a minimum of two years of experience—or equivalent knowledge—in group sales. Familiarity in the Southeast Market in groups 301+ on peak is a plus.
This role is primarily on-property at the hotel; however, candidates with a proven skill set and strong track record may be considered for remote positions based in the Southeast (FL, GA, AL, SC, NC).
Shift Pattern:
Office hours are 8:30 AM to 5:00 PM; however, flexibility is required to accommodate varying schedules, including weekends, holidays, and business travel for client engagement.
Pay Rate:
This is a salaried position with an attractive bonus plan.
Benefits
Access to pay when you need it through DailyPay
Medical insurance coverage—for you and your family
Mental health resources including Employee Assistance Program
Go Hilton travel program: 100 nights of discounted travel
Parental leave to support new parents
Debt‑Free Education: Access to a wide variety of educational credentials through our partnership with Guild Education, including college degrees and professional certifications
401(k) plan and company match to help save for your retirement
Hilton Shares: Employee stock purchase program (ESPP) – purchase Hilton shares at a 15% discount
Career growth and development
Recognition and rewards programs
What will I be doing? Specifically, you would be responsible for performing the following tasks to the highest standards:
Research, solicit and generate new leads for group opportunities through database research and proactive sales efforts, maximizing new room revenue streams to meet and exceed lead generation goals.
Represent the hotel in the development of market segment(s) and new customer relationships while maintaining existing relations with assigned accounts. Consistently strive to maximize revenue and profitability for all hotel revenue streams.
Develop a business strategy by analyzing historical, current and future hotel and market trends, implementing marketing initiatives to capture the maximum amount of lead revenue to meet and exceed sales goals.
Apply strong sales skills to create customer value, differentiate Hilton from the competition, and bring clear value to customers and the organizations they represent.
Demonstrate mastery of the prospecting process: identify potential customers and prepare and implement a call strategy.
Negotiate contracts and commission agreements with end‑user customers and intermediaries, providing solutions that achieve and protect the financial goals of the hotel while strengthening relationships with customers.
Engage Hilton Worldwide Sales and Hilton Legal to support the contracting process when needed.
Actively engage with Hilton Worldwide Sales, Convention Bureau and Intermediaries to retain existing customers and secure new business for the Hotel.
Develop and execute plans to engage in outside sales calls, industry tradeshows and customer events.
Develop, execute and communicate a monthly, quarterly and annual business plan for a designated market.
Maintain up‑to‑date pipeline of business opportunities that will meet the short and long‑term business objectives for the designated market.
Represent hotel in all interactions dealing with customers relative to sales, including creating business proposals and executing contracts.
Conduct site inspections through masterful storytelling with prospective and existing customers based on their individual needs.
Coordinate customer specifications (including room, food and beverage and meeting space requirements) via identified lead management system. Enter and maintain pertinent account and booking information in Delphi FDC in accordance with defined standards.
What are we looking for? Specifically, we look for demonstration of our values: Hospitality, Integrity, Leadership, Teamwork, Ownership, and Now (sense of urgency and discipline). In addition, we seek the following key attributes: Quality, Productivity, Dependability, Customer Focus, and Adaptability.
Hospitality – We're passionate about delivering exceptional guest experiences.
Integrity – We do the right thing, all the time.
Leadership – We're leaders in our industry and in our communities.
Teamwork – We're team players in everything we do.
Ownership – We're the owners of our actions and decisions.
Now – We operate with a sense of urgency and discipline.
Quality
Productivity
Dependability
Customer Focus
Adaptability
What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full‑service hotels and resorts to extended‑stay suites and mid‑priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
#J-18808-Ljbffr
Job Number: HOT0C6Z9 This iconic beachfront destination hotel offers 1,000 guest rooms and boasts 209,000 square feet of versatile meeting space.
Our ideal candidate brings strong expertise in hotel group and convention sales, with a proven ability to convert group leads into successful bookings. They are creative and enthusiastic in presenting the hotel to prospective group clients and possess a minimum of two years of experience—or equivalent knowledge—in group sales. Familiarity in the Southeast Market in groups 301+ on peak is a plus.
This role is primarily on-property at the hotel; however, candidates with a proven skill set and strong track record may be considered for remote positions based in the Southeast (FL, GA, AL, SC, NC).
Shift Pattern:
Office hours are 8:30 AM to 5:00 PM; however, flexibility is required to accommodate varying schedules, including weekends, holidays, and business travel for client engagement.
Pay Rate:
This is a salaried position with an attractive bonus plan.
Benefits
Access to pay when you need it through DailyPay
Medical insurance coverage—for you and your family
Mental health resources including Employee Assistance Program
Go Hilton travel program: 100 nights of discounted travel
Parental leave to support new parents
Debt‑Free Education: Access to a wide variety of educational credentials through our partnership with Guild Education, including college degrees and professional certifications
401(k) plan and company match to help save for your retirement
Hilton Shares: Employee stock purchase program (ESPP) – purchase Hilton shares at a 15% discount
Career growth and development
Recognition and rewards programs
What will I be doing? Specifically, you would be responsible for performing the following tasks to the highest standards:
Research, solicit and generate new leads for group opportunities through database research and proactive sales efforts, maximizing new room revenue streams to meet and exceed lead generation goals.
Represent the hotel in the development of market segment(s) and new customer relationships while maintaining existing relations with assigned accounts. Consistently strive to maximize revenue and profitability for all hotel revenue streams.
Develop a business strategy by analyzing historical, current and future hotel and market trends, implementing marketing initiatives to capture the maximum amount of lead revenue to meet and exceed sales goals.
Apply strong sales skills to create customer value, differentiate Hilton from the competition, and bring clear value to customers and the organizations they represent.
Demonstrate mastery of the prospecting process: identify potential customers and prepare and implement a call strategy.
Negotiate contracts and commission agreements with end‑user customers and intermediaries, providing solutions that achieve and protect the financial goals of the hotel while strengthening relationships with customers.
Engage Hilton Worldwide Sales and Hilton Legal to support the contracting process when needed.
Actively engage with Hilton Worldwide Sales, Convention Bureau and Intermediaries to retain existing customers and secure new business for the Hotel.
Develop and execute plans to engage in outside sales calls, industry tradeshows and customer events.
Develop, execute and communicate a monthly, quarterly and annual business plan for a designated market.
Maintain up‑to‑date pipeline of business opportunities that will meet the short and long‑term business objectives for the designated market.
Represent hotel in all interactions dealing with customers relative to sales, including creating business proposals and executing contracts.
Conduct site inspections through masterful storytelling with prospective and existing customers based on their individual needs.
Coordinate customer specifications (including room, food and beverage and meeting space requirements) via identified lead management system. Enter and maintain pertinent account and booking information in Delphi FDC in accordance with defined standards.
What are we looking for? Specifically, we look for demonstration of our values: Hospitality, Integrity, Leadership, Teamwork, Ownership, and Now (sense of urgency and discipline). In addition, we seek the following key attributes: Quality, Productivity, Dependability, Customer Focus, and Adaptability.
Hospitality – We're passionate about delivering exceptional guest experiences.
Integrity – We do the right thing, all the time.
Leadership – We're leaders in our industry and in our communities.
Teamwork – We're team players in everything we do.
Ownership – We're the owners of our actions and decisions.
Now – We operate with a sense of urgency and discipline.
Quality
Productivity
Dependability
Customer Focus
Adaptability
What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full‑service hotels and resorts to extended‑stay suites and mid‑priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
#J-18808-Ljbffr