SouthEast Alaska Regional Health Consortium (SEARHC)
Behavioral Health Case Manager - SUD
SouthEast Alaska Regional Health Consortium (SEARHC), Sitka, Alaska, United States, 99835
Behavioral Health Case Manager - SUD
SouthEast Alaska Regional Health Consortium (SEARHC) is a non‑profit health consortium dedicated to serving the health interests of Southeast Alaska residents. SEARHC prioritizes employee development and supports professional advancement within a collaborative environment. Pay Range
USD $27.81 - $38.62 per hour Responsibilities
Administrative responsibilities:
Manage all aspects of processing residential referrals from receipt to final determination, including screening, referral, admission, or denial. Develop and maintain relationships with internal and external stakeholders (families, clinicians, program directors, program supervisors, Department of Juvenile Justice, Office of Children’s Services, etc.). Collaborate with SEARHC’s Quality and Compliance Department to keep behavioral health forms up to date and recommend changes. Work with supervisor and program staff to ensure continuous quality improvement in screening, scheduling, program communications, reports, and record keeping. Coordinate with SEARHC Behavioral Health Department staff to schedule psychiatric appointments, transmit completed BH departmental forms, and ensure client information is added to the SEARHC system.
Case Management responsibilities:
Facilitate completion of residential intake paperwork in accordance with SEARHC requirements. Communicate with referral sources, clinical staff, and applicants to determine program appropriateness. Coordinate applicant interviews by telephone, video, or in person. Obtain confidential information from referral sources. Provide initial recommendation to Program Manager for acceptance or denial. Ensure data is correctly entered into the client’s chart for billing and reporting, and upload all client documents to their electronic health record. Provide Medicaid management support to clients, families, and billing staff, including application support and communication of Medicaid changes. Schedule all activities associated with intake (screenings, initial treatment plans, integrated behavioral health assessments, travel). Manage client waitlist and admission documentation. Report to the Residential Program Manager regarding referrals and recommendations. Maintain client health information privacy and confidentiality in accordance with governing rules. When coordinating admission for substance use disorder treatment, use ASAM, DSM‑5, or other placement criteria to match applicant needs with program services. Provide information on other treatment programs to those not accepted at SEARHC. Communicate client information to residential staff to prepare them for new clients. Notify referral sources of application status.
Respond to adolescent residential behavioral health and/or substance use disorder treatment program admission inquiries and inform potential referral sources of the intake process. Other Functions
Attend scheduled staff training and other required training. Integrate new information and skills into delivery of intake services. Work within the Facilitative Administration System of the Teaching Family Model under the Teaching Family Association® accreditation. Complete other duties as assigned. Education, Certifications, and Licenses Required
BS/BA in social services, education, human development, mental health, or related field preferred; equivalent education and experience may be awarded on a year‑for‑year basis. Valid State of Alaska Driver’s License or obtained within six months of hire. Basic Life Support required within 45 days of hire and maintained thereafter. Clinical Competency required within three months of hire and every three years thereafter. Experience Required
Three years of full‑time work experience in behavioral health and/or chemical dependency services, or related field. Education may be substituted for some experience. Must be at least 21 years old. Knowledge
General knowledge of behavioral health and/or substance use disorder treatment modalities. General knowledge of behavioral health disorders and substance use disorders and their effects on the human body, mind, and social relationships. Considerable knowledge of CFR 42 Part 2 and HIPAA regulations regarding client confidentiality and protected health information laws and practices. Familiarity with SEARHC Behavioral Health and community programs and services. Teaching Family Model. Residential licensing requirements. Skills
Strong oral and written communication skills. Proficient in using printer/scanner/copier and other office equipment. Proficient in Microsoft Office Suite and other computer software programs. Strong organizational skills and attention to detail, especially for maintaining accurate client electronic health records. Creative and solution‑oriented problem‑solving skills. Sensitivity to client/family issues. Ability to create and maintain effective, professional relationships with customers. Understanding of cultural diversity. Understanding of indicators of crisis/trauma and mandatory reporting laws. Ability to de‑escalate an individual in crisis/trauma. Ability
Proficient ability to prioritize and efficiently manage multiple assignments. Proficient ability to empathize with clients while maintaining professional boundaries. Proficient ability to understand and follow agency’s policies and procedures. Utilization of Electronic Health Record systems. Required Certifications
Basic Life Support (BLS) – American Heart Association Clinical Competency Assessment – SEARHC Driver License – State of Alaska We’re unlocking community knowledge in a new way. If you like wild growth and working with happy, enthusiastic over‑achievers, you’ll enjoy your career with us.
#J-18808-Ljbffr
SouthEast Alaska Regional Health Consortium (SEARHC) is a non‑profit health consortium dedicated to serving the health interests of Southeast Alaska residents. SEARHC prioritizes employee development and supports professional advancement within a collaborative environment. Pay Range
USD $27.81 - $38.62 per hour Responsibilities
Administrative responsibilities:
Manage all aspects of processing residential referrals from receipt to final determination, including screening, referral, admission, or denial. Develop and maintain relationships with internal and external stakeholders (families, clinicians, program directors, program supervisors, Department of Juvenile Justice, Office of Children’s Services, etc.). Collaborate with SEARHC’s Quality and Compliance Department to keep behavioral health forms up to date and recommend changes. Work with supervisor and program staff to ensure continuous quality improvement in screening, scheduling, program communications, reports, and record keeping. Coordinate with SEARHC Behavioral Health Department staff to schedule psychiatric appointments, transmit completed BH departmental forms, and ensure client information is added to the SEARHC system.
Case Management responsibilities:
Facilitate completion of residential intake paperwork in accordance with SEARHC requirements. Communicate with referral sources, clinical staff, and applicants to determine program appropriateness. Coordinate applicant interviews by telephone, video, or in person. Obtain confidential information from referral sources. Provide initial recommendation to Program Manager for acceptance or denial. Ensure data is correctly entered into the client’s chart for billing and reporting, and upload all client documents to their electronic health record. Provide Medicaid management support to clients, families, and billing staff, including application support and communication of Medicaid changes. Schedule all activities associated with intake (screenings, initial treatment plans, integrated behavioral health assessments, travel). Manage client waitlist and admission documentation. Report to the Residential Program Manager regarding referrals and recommendations. Maintain client health information privacy and confidentiality in accordance with governing rules. When coordinating admission for substance use disorder treatment, use ASAM, DSM‑5, or other placement criteria to match applicant needs with program services. Provide information on other treatment programs to those not accepted at SEARHC. Communicate client information to residential staff to prepare them for new clients. Notify referral sources of application status.
Respond to adolescent residential behavioral health and/or substance use disorder treatment program admission inquiries and inform potential referral sources of the intake process. Other Functions
Attend scheduled staff training and other required training. Integrate new information and skills into delivery of intake services. Work within the Facilitative Administration System of the Teaching Family Model under the Teaching Family Association® accreditation. Complete other duties as assigned. Education, Certifications, and Licenses Required
BS/BA in social services, education, human development, mental health, or related field preferred; equivalent education and experience may be awarded on a year‑for‑year basis. Valid State of Alaska Driver’s License or obtained within six months of hire. Basic Life Support required within 45 days of hire and maintained thereafter. Clinical Competency required within three months of hire and every three years thereafter. Experience Required
Three years of full‑time work experience in behavioral health and/or chemical dependency services, or related field. Education may be substituted for some experience. Must be at least 21 years old. Knowledge
General knowledge of behavioral health and/or substance use disorder treatment modalities. General knowledge of behavioral health disorders and substance use disorders and their effects on the human body, mind, and social relationships. Considerable knowledge of CFR 42 Part 2 and HIPAA regulations regarding client confidentiality and protected health information laws and practices. Familiarity with SEARHC Behavioral Health and community programs and services. Teaching Family Model. Residential licensing requirements. Skills
Strong oral and written communication skills. Proficient in using printer/scanner/copier and other office equipment. Proficient in Microsoft Office Suite and other computer software programs. Strong organizational skills and attention to detail, especially for maintaining accurate client electronic health records. Creative and solution‑oriented problem‑solving skills. Sensitivity to client/family issues. Ability to create and maintain effective, professional relationships with customers. Understanding of cultural diversity. Understanding of indicators of crisis/trauma and mandatory reporting laws. Ability to de‑escalate an individual in crisis/trauma. Ability
Proficient ability to prioritize and efficiently manage multiple assignments. Proficient ability to empathize with clients while maintaining professional boundaries. Proficient ability to understand and follow agency’s policies and procedures. Utilization of Electronic Health Record systems. Required Certifications
Basic Life Support (BLS) – American Heart Association Clinical Competency Assessment – SEARHC Driver License – State of Alaska We’re unlocking community knowledge in a new way. If you like wild growth and working with happy, enthusiastic over‑achievers, you’ll enjoy your career with us.
#J-18808-Ljbffr