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Froedtert Health

PATIENT ACCESS SERVICE REP, FCP - MEQUON OPHTHALMOLOGY

Froedtert Health, Mequon, Wisconsin, United States, 53097

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PATIENT ACCESS SERVICE REP, FCP - MEQUON OPHTHALMOLOGY Join to apply for the PATIENT ACCESS SERVICE REP, FCP - MEQUON OPHTHALMOLOGY role at Froedtert Health.

Location: US:WI:MEQUON at our EYE SPECIALISTS - MEQUON facility.

This job is ON - SITE.

FTE: 1.0

Standard Hours: 40.00

Shift: Shift 1

Holidays: None

Weekends: None

Job Summary:

The Patient Access Service Representative (PASR) delivers an exceptional patient experience for "front of house"/patient facing needs. Proactively greets patients and visitors and creates a helpful, positive, welcoming and friendly experience. Provides outstanding customer service both in person and on the phone.

Experience Description:

A minimum of one year of experience as a receptionist/assistant or work in a customer service field is required. Previous experience in a healthcare setting preferred but not necessary.

Education Description:

High School diploma or equivalent is preferred.

Special Skills Description:

Effective communication skills, oral and written required. Ability to multi-task. Strong proactive organizational skills a must. Must have excellent customer service skills. Must be proficient in Microsoft Outlook, Excel and Word. Knowledge of medical terminology and EpicCare is preferred.

Perks & Benefits At Froedtert Health

Paid time off

Growth opportunity- Career Pathways & Career Tuition Assistance, CEU opportunities

Academic Partnership with the Medical College of Wisconsin

Referral bonuses

Retirement plan - 403b

Medical, Dental, Vision, Life Insurance, Short & Long Term Disability, Free Workplace Clinics

Employee Assistance Programs, Adoption Assistance, Healthy Contributions, Care@Work, Moving Assistance, Discounts on gym memberships, travel and other work life benefits available

Equal Opportunity Employer

We are proud to be an Equal Opportunity Employer who values and maintains an environment that attracts, recruits, engages and retains a diverse workforce. We welcome protected veterans to share their priority consideration status with us at 262-439-1961. We maintain a drug-free workplace and perform pre-employment substance abuse testing. During your application and interview process, if you have a need that requires an accommodation, please contact us at 262-439-1961. We will attempt to fulfill all reasonable accommodation requests.

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