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Petco

Animal Care Specialist

Petco, Las Vegas, Nevada, us, 89105

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Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.

Our core values capture that spirit as we work to improve lives by doing what’s right for pets, people and our planet.

We love all pets like our own

We’re the future of the pet industry

We’re here to improve lives

We drive outstanding results together

We’re welcome as we are

Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We operate more than 1,500 pet care centers in the U.S., Mexico and Puerto Rico, including 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers.

Position Overview As an Operations Specialist in Animal Care, your role is to ensure that proper animal care and husbandry is being provided for all companion animals and aquatic life in the Pet Care Center (PCC). You’ll be the primary resource regarding animal care and maintenance, supporting the PCC’s budgeted sales and shrink goals. Your focus is on merchandising and inventory strategies for companion animals and aquatic life while partnering with the sales team to meet the needs of guests and their pets. A passion for the welfare, health, and proper care of animals is essential.

Position Responsibilities

Have a strong interest in animal welfare and possess a high level of knowledge of our companion animal and aquatic care.

Ensure all companion animals and aquatic life in the PCC receive appropriate care, including maintenance, incident reports and hourly animal health checks.

Process register transactions in a way that creates a great experience for each guest.

Be proficient within our selling model and support guest interactions as needed.

Ensure merchandise is stocked, priced, and displayed to create a great presentation for our guests.

Complete and apply training programs to maintain expertise and educate other PCC partners in animal care and maintenance.

Promote a positive culture of teamwork, inclusion, and collaboration.

Adhere to established operational guidelines, policies, and procedures.

Evaluate guest inquiries and refer to the Leader on Duty as needed.

Act as primary resource for guests and other PCC partners regarding all animal education and care.

Efficiently order companion animals, aquatic life, supplies and merchandise in partnership with the sales team to maximize sales, margin, and inventory.

Analyze department inventory management data and recommend areas for improvement.

Perform routine housekeeping tasks to maintain the professional image of the companion animal habitat and aquatic areas.

Ensure proper handling and documentation for all relinquished and adoption animals.

Verify animal-related maintenance tasks are completed as outlined on the Maintenance Schedules.

Participate in the completion of all animal and aquatic life related physical inventory counts.

Adhere to and promote established safety and loss prevention procedures.

Perform additional duties and projects as required or assigned with or without regular supervision.

Other Essential Duties

Utilize selling behaviors: key to providing an amazing guest experience and solving for their needs.

Contribute to a safe environment: maintain safety protocols; partners, guests and pets are top priority.

Be part of a collaborative culture: essential to solving for pet health and wellness needs.

Engage in your career: participate in developmental programs to support continued growth throughout your career.

Basic Qualifications Minimum one year of experience working with and/or caring for companion animals and aquatic life. Applicants must have a high level of knowledge of companion animals and aquatic life, an aptitude for sales techniques, a professional appearance, and a keen interest in animal care. Good interpersonal and verbal communication skills are necessary.

Certification Completion and maintenance of the Petco Animal Care Certification program is required.

Education & Skills High school diploma or equivalent (GED). Proficiency in mathematics, basic accounting, and exceptional communication skills are required.

Supervisory Responsibility

Ensure the Pet Care Center is opened and closed in accordance with established P&Ps for SFS operations.

Adhere to and promote established safety procedures for partners, guests, and pets.

Work Environment The majority of duties are conducted indoors, with occasional guest carryouts and veterinary visits. Tasks involve bending, kneeling, moving merchandise up to 50 pounds, standing for long periods, and a flexible schedule including evenings and weekends.

Equal Opportunity Employer Petco Health & Wellness, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.

For a more detailed overview of Petco Total Rewards, including health and financial benefits, 401K, incentives, and PTO, see

https://careers.petco.com/us/en/key-benefits .

Start Rate: $15.00

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