Mindverseconsulting
IT Tech Specialist (Korean and English) | 2025PX05005 | AVON-224|AST-46635
Mindverseconsulting, Los Angeles, California, United States, 90079
Mindverse Consulting Services | Full time
IT Tech Specialist (Korean and English) | 2025PX05005 | AVON-224 | AST-46635 Los Angeles, United States | Posted on 15/12/2025
Salary Quote your expected per Hourly Rate in USD
Language Fluent in Korean and English mandatory
Job Opening Status In-progress
Province California
Country United States
Postal Code 90020
About Us We are SME IT Consulting Company focusing on
Cloud Computing
&
Data Science Consulting
space across
Europe
and
INDIA .
We also support our customers by providing technical consultant on contract as per their project requirements.
We call such services as
SKILL-PARTNERSHIP
and we are now operational
in 40+ countries globally .
Job Description Onsite Bilingual IT technician to support both our office staff and retail store team. You'll provide hands‑on technical support, manage IT equipment, and troubleshoot issues related to hardware, software, network, SAP, and point‑of‑sale (POS) systems.
Fluent in KOREAN and ENGLISH Mandatory
Responsibilities
Support office and retail staff with day‑to‑day IT issues
Troubleshoot desktops, laptops, printers, phones, and POS terminals
Set up and configure new equipment (PCs, monitors, scanners, registers, etc.)
Install and maintain software, OS updates, and security patches
Handle SAP user issues (e.g., access, printing, basic errors)
Troubleshoot POS devices, receipt printers, scanners, and payment terminals
Ensure network connectivity (wired and wireless) is stable and functional
Maintain accurate IT asset inventory and documentation
Support new hire onboarding and terminations (hardware, accounts, access)
Manage tickets through the helpdesk system and elevate when needed
Work with vendors for equipment repair or service coordination
Requirements
2+ years in IT support, preferably in mixed office/retail environments
BS or BA degree in computer science, or a related field is desired.
Hands‑on experience with SAP and POS troubleshooting (Not a requirement)
Proficient with Windows OS, MacOS, Apple iOS, Microsoft 365, and basic networking
Familiar with remote support tools, imaging software, and ticketing systems
Able to lift/move equipment (up to 50 lbs)
Strong customer service and communication skills
Ability to troubleshoot problems, eliminate variables, and get to root cause of issues.
Available for onsite work at both office and retail location
CompTIA A+, Network+, or other certifications are a plus
Work Timing Regular Hours
Monday to Friday, 9am to 5pm
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IT Tech Specialist (Korean and English) | 2025PX05005 | AVON-224 | AST-46635 Los Angeles, United States | Posted on 15/12/2025
Salary Quote your expected per Hourly Rate in USD
Language Fluent in Korean and English mandatory
Job Opening Status In-progress
Province California
Country United States
Postal Code 90020
About Us We are SME IT Consulting Company focusing on
Cloud Computing
&
Data Science Consulting
space across
Europe
and
INDIA .
We also support our customers by providing technical consultant on contract as per their project requirements.
We call such services as
SKILL-PARTNERSHIP
and we are now operational
in 40+ countries globally .
Job Description Onsite Bilingual IT technician to support both our office staff and retail store team. You'll provide hands‑on technical support, manage IT equipment, and troubleshoot issues related to hardware, software, network, SAP, and point‑of‑sale (POS) systems.
Fluent in KOREAN and ENGLISH Mandatory
Responsibilities
Support office and retail staff with day‑to‑day IT issues
Troubleshoot desktops, laptops, printers, phones, and POS terminals
Set up and configure new equipment (PCs, monitors, scanners, registers, etc.)
Install and maintain software, OS updates, and security patches
Handle SAP user issues (e.g., access, printing, basic errors)
Troubleshoot POS devices, receipt printers, scanners, and payment terminals
Ensure network connectivity (wired and wireless) is stable and functional
Maintain accurate IT asset inventory and documentation
Support new hire onboarding and terminations (hardware, accounts, access)
Manage tickets through the helpdesk system and elevate when needed
Work with vendors for equipment repair or service coordination
Requirements
2+ years in IT support, preferably in mixed office/retail environments
BS or BA degree in computer science, or a related field is desired.
Hands‑on experience with SAP and POS troubleshooting (Not a requirement)
Proficient with Windows OS, MacOS, Apple iOS, Microsoft 365, and basic networking
Familiar with remote support tools, imaging software, and ticketing systems
Able to lift/move equipment (up to 50 lbs)
Strong customer service and communication skills
Ability to troubleshoot problems, eliminate variables, and get to root cause of issues.
Available for onsite work at both office and retail location
CompTIA A+, Network+, or other certifications are a plus
Work Timing Regular Hours
Monday to Friday, 9am to 5pm
#J-18808-Ljbffr