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Pho Prime, LLC

Operations Manager

Pho Prime, LLC, Orange, California, United States, 92613

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Job Overview ProTek Electrical Lighting Inc. is seeking a seasoned Operations Manager to lead and optimize our field operations team. In this key leadership role, you’ll oversee day‑to‑day operations, implement best practices across departments, and drive overall performance. The ideal candidate is a licensed journeyman electrician with extensive experience in both residential and commercial projects, strong familiarity with property management clients (HOAs and commercial), and proven leadership in managing people, processes, and profitability.

You’ll work closely with cross‑functional teams and leadership to enhance service delivery, improve systems, and maintain compliance while supporting team development and customer satisfaction.

Who We Are ProTek Electrical Lighting Inc. is a dynamic electrical and lighting contractor specializing in both residential and commercial markets. Known for our customer‑first approach and quality workmanship, we offer a collaborative work environment, flexible scheduling, and a 4/10 work week to promote better work‑life balance. With strong benefits and ongoing training, we invest in our people just as much as our projects.

Responsibilities

Oversee day‑to‑day field and office operations across multiple residential and commercial projects.

Develop and implement effective operational strategies, systems, and policies.

Managing budgets, forecasts, and profit & loss (P&L) responsibilities is a plus.

Recruit, mentor, and supervise field and office staff.

Ensure customer satisfaction through improved service quality and communication.

Maintain legal and safety compliance across all projects (including OSHA and NFPA 70E).

Monitor key performance indicators (KPIs) and use data to improve productivity and profitability.

Coordinate purchasing, inventory, and warehouse management.

Drive operational improvements through continuous evaluation of processes.

Work closely with vendors, subcontractors, and property managers.

Qualifications

5-7+ years of relevant experience, including:

Field electrical work in residential and commercial settings

Operational leadership and staff management

P&L oversight and budget management

Experience working with HOA and commercial property managers

Background in technical or service‑driven companies

Strong knowledge of OSHA and NFPA 70E compliance

Excellent leadership, communication, and organizational skills

Valid driver’s license and clean driving record required

Strong financial and analytical skills

Bachelor’s degree in Business or Operations Management preferred (or equivalent experience)

Benefits

Medical, Dental, and Vision Insurance

Life and Disability Insurance Options

Paid Time Off – Holidays, Vacation, and Sick Days

Weekly Pay Cycle

Paid Training and Certifications

Tech Package – Smartphone or tablet provided

Company Vehicle

Uniforms Provided

Safety Equipment Provided

Company Events

Schedule Full‑Time

Monday–Friday (4/10 Work Week Option Available)

Occasional Overtime as Needed

Location On‑site in the ProTek Electrical Lighting Inc. service area.

Travel between residential and commercial project sites as needed.

Equal Opportunity Employer We are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected status.

Compliance Statements A background check will be completed as part of the onboarding process, in compliance with applicable laws.

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