Covestic Inc
Milestone is seeking a mid-level Data Center Technician to apply their technical skills in a fast-paced and complex environment. Having an extensive working knowledge of server hardware, data center infrastructure and the desire to participate in projects happening in the data centers and data rooms is crucial to this role. Work with client teams to perform data center repairs and technician duties such as provisioning, repairs, decommissioning, moves, troubleshooting, shipping, and inventory management. Help ensure operational readiness of hardware by consistently offering detailed, ongoing feedback. This person should enjoy working in a fast-paced environment where adaptability and flexibility will be key to their success. The candidate should also have working knowledge and experience in several of the following core areas: Networking, Programming/Scripting, Hardware and OS repair.
How You Will Make An Impact:
Work within the clients ticketing system and SLA’s in support of the health of the clients server fleet
In-depth usage of command-line tools and techniques, both Linux and client-specific.
Perform root cause analysis of complex technical issues and drive resolution.
Hardware installation, rack and stack, cabling, provisioning, and decommission.
Coordinate with internal Data Center teams on dependent tasks (e.g. Network configuration on a rack that is needed for a new server)
Responsible for assisting with projects (new capacity, as well as retrofits) and repairs throughout the data center, including partnering with cross functional teams to achieve success
Understand and debug hardware, and Linux and Windows OS related issues using command-line tools and techniques
Rack integration
Device/System configuration and flashing firmware
System troubleshooting with remote engineers
Hardware diagnosis and/or repairs - Familiarity with server hardware/configurations, oob (ipmi/idrac), part swaps, isolating failed components
Document installation, repair procedures, and rack layouts
Provide feedback for HW troubleshooting, testing, and installation
Validate repair documentation for hardware and configurations
Support on-site vendor visits by escorting and assistance with internal tools
Asset/Inventory Management and performing audits - Ex: mac address updates
Equipment support RMA
Assist in the standardization of hardware for production, tooling, and automation
Assist in the development of hardware requirements and specifications assist with projects (new capacity, as well as retrofits) and repairs throughout DC
Other tasks as required to support the service on a local basis
Organization of data-halls
What You Need To Succeed:
E xtensive understanding of PC / server hardware
Familiarity with Datacenter standards and hardware
Proficiency on the Linux command line with common UNIX tools
Minimum 1 year of experience with Linux system administration, network administration
Driven, self-motivated work ethic - ability to work independently
Eagerness to learn new technologies and adapt to constant change
Focused, detail oriented, able to manage and analyze technical data from multiple sources
Ability to dynamically switch between people-oriented and technically-oriented mindsets
Efficient written and verbal communication skills
Optional: Knowledge of OCP hardware
Able to safely lift and move a minimum of fifty (50) pounds
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How You Will Make An Impact:
Work within the clients ticketing system and SLA’s in support of the health of the clients server fleet
In-depth usage of command-line tools and techniques, both Linux and client-specific.
Perform root cause analysis of complex technical issues and drive resolution.
Hardware installation, rack and stack, cabling, provisioning, and decommission.
Coordinate with internal Data Center teams on dependent tasks (e.g. Network configuration on a rack that is needed for a new server)
Responsible for assisting with projects (new capacity, as well as retrofits) and repairs throughout the data center, including partnering with cross functional teams to achieve success
Understand and debug hardware, and Linux and Windows OS related issues using command-line tools and techniques
Rack integration
Device/System configuration and flashing firmware
System troubleshooting with remote engineers
Hardware diagnosis and/or repairs - Familiarity with server hardware/configurations, oob (ipmi/idrac), part swaps, isolating failed components
Document installation, repair procedures, and rack layouts
Provide feedback for HW troubleshooting, testing, and installation
Validate repair documentation for hardware and configurations
Support on-site vendor visits by escorting and assistance with internal tools
Asset/Inventory Management and performing audits - Ex: mac address updates
Equipment support RMA
Assist in the standardization of hardware for production, tooling, and automation
Assist in the development of hardware requirements and specifications assist with projects (new capacity, as well as retrofits) and repairs throughout DC
Other tasks as required to support the service on a local basis
Organization of data-halls
What You Need To Succeed:
E xtensive understanding of PC / server hardware
Familiarity with Datacenter standards and hardware
Proficiency on the Linux command line with common UNIX tools
Minimum 1 year of experience with Linux system administration, network administration
Driven, self-motivated work ethic - ability to work independently
Eagerness to learn new technologies and adapt to constant change
Focused, detail oriented, able to manage and analyze technical data from multiple sources
Ability to dynamically switch between people-oriented and technically-oriented mindsets
Efficient written and verbal communication skills
Optional: Knowledge of OCP hardware
Able to safely lift and move a minimum of fifty (50) pounds
#J-18808-Ljbffr