Intuit
Overview
At Intuit we believe everyone should have the opportunity to prosper, which is why our mission is "Powering Prosperity Around the World." Being a mission‑driven company means living our values every day and putting the success of our customers first. You will advance this goal by providing expert guidance, tax preparation, and clear explanations of tax and technical terms to our customers and by shaping the direction of TurboTax Live Business. What You Will Do
Maintain sensitive customer, confidential and/or proprietary business information responsibly, reliably and safely. Use government websites, professional resources and team expertise to seek and deliver accurate answers to customers in everyday language. Interact with customers via state‑of‑the‑art video communication software, document interactions and keep accurate records. Interact professionally with customers and team members while promoting Intuit’s operating values, including "integrity without compromise." What You Need
Strong business tax preparation experience and extensive knowledge of tax laws; at least 3 years recent experience preparing federal and state business tax returns (1065 and/or 1120‑S) for at least 20 clients per season using commercial tax preparation software. Active unrestricted credential: EA (Enrolled Agent), CPA (Certified Public Accountant), or Practicing Attorney. Minimum of 2 seasons of personal tax preparation experience, with a minimum of 30 tax returns per tax year in a tax practice or retail setting for compensation, strongly preferred. Available to work a minimum of 20 hours per week, spread across three or more days and in 4‑hour shift increments throughout the tax season. Bookkeeping experience with books to tax preparation strongly preferred. Experience preparing business tax returns for service industry customers strongly preferred. Must possess or be able to obtain any related state licenses, certificates, permits, or bonds. Must possess an active Preparer Tax Identification Number (PTIN). Working knowledge of Circular 230. Proficient with technology; solid knowledge of computer operations and software. Strong customer service skills – ability to interact with customers through video and audio tools professionally, friendly, and confidently. Excellent verbal and written communication skills. Critical thinking, problem solving, research skills, and determination. Ability to work in a fast‑paced environment with minimal supervision. Willingness to obtain an internet connection that meets Intuit security criteria. Compensation
Expected Base Pay Range For This Position Is: Bay Area California $40.10 – $46.20 Southern California $40.10 – $46.20 Colorado $38.20 – $43.90 Hawaii $40.10 – $46.20 Illinois $38.20 – $43.90 Maryland $38.20 – $43.90 Massachusetts $40.10 – $46.20 Minnesota $34.40 – $39.56 New Jersey $40.10 – $46.20 New York $40.10 – $46.20 Ohio $34.40 – $39.56 Vermont $38.20 – $43.90 Washington $40.10 – $46.20 Washington DC $38.20 – $43.90 This position will be eligible for a cash bonus, equity rewards, and benefits in accordance with Intuit’s applicable plans and programs. Pay is based on job‑related knowledge, skills, experience, and work location and is reviewed for pay equity across categories of ethnicity and gender.
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At Intuit we believe everyone should have the opportunity to prosper, which is why our mission is "Powering Prosperity Around the World." Being a mission‑driven company means living our values every day and putting the success of our customers first. You will advance this goal by providing expert guidance, tax preparation, and clear explanations of tax and technical terms to our customers and by shaping the direction of TurboTax Live Business. What You Will Do
Maintain sensitive customer, confidential and/or proprietary business information responsibly, reliably and safely. Use government websites, professional resources and team expertise to seek and deliver accurate answers to customers in everyday language. Interact with customers via state‑of‑the‑art video communication software, document interactions and keep accurate records. Interact professionally with customers and team members while promoting Intuit’s operating values, including "integrity without compromise." What You Need
Strong business tax preparation experience and extensive knowledge of tax laws; at least 3 years recent experience preparing federal and state business tax returns (1065 and/or 1120‑S) for at least 20 clients per season using commercial tax preparation software. Active unrestricted credential: EA (Enrolled Agent), CPA (Certified Public Accountant), or Practicing Attorney. Minimum of 2 seasons of personal tax preparation experience, with a minimum of 30 tax returns per tax year in a tax practice or retail setting for compensation, strongly preferred. Available to work a minimum of 20 hours per week, spread across three or more days and in 4‑hour shift increments throughout the tax season. Bookkeeping experience with books to tax preparation strongly preferred. Experience preparing business tax returns for service industry customers strongly preferred. Must possess or be able to obtain any related state licenses, certificates, permits, or bonds. Must possess an active Preparer Tax Identification Number (PTIN). Working knowledge of Circular 230. Proficient with technology; solid knowledge of computer operations and software. Strong customer service skills – ability to interact with customers through video and audio tools professionally, friendly, and confidently. Excellent verbal and written communication skills. Critical thinking, problem solving, research skills, and determination. Ability to work in a fast‑paced environment with minimal supervision. Willingness to obtain an internet connection that meets Intuit security criteria. Compensation
Expected Base Pay Range For This Position Is: Bay Area California $40.10 – $46.20 Southern California $40.10 – $46.20 Colorado $38.20 – $43.90 Hawaii $40.10 – $46.20 Illinois $38.20 – $43.90 Maryland $38.20 – $43.90 Massachusetts $40.10 – $46.20 Minnesota $34.40 – $39.56 New Jersey $40.10 – $46.20 New York $40.10 – $46.20 Ohio $34.40 – $39.56 Vermont $38.20 – $43.90 Washington $40.10 – $46.20 Washington DC $38.20 – $43.90 This position will be eligible for a cash bonus, equity rewards, and benefits in accordance with Intuit’s applicable plans and programs. Pay is based on job‑related knowledge, skills, experience, and work location and is reviewed for pay equity across categories of ethnicity and gender.
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