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Guild Garage Group

Office Manager

Guild Garage Group, Kansas City, Kansas, United States, 66115

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Company:

Garage Pros Location:

Kansas City, KS Pay Range:

$25–$33 per hour

(DOE) Employment Type:

Full-Time

Keep the Office Running Smoothly Behind Every Successful Service Call Garage Pros is a growing home services company known for quality workmanship, dependable service, and a strong team culture. As we continue to grow in the Kansas City market, we’re looking for an experienced

Office Manager

to serve as the operational backbone of our business.

This role is ideal for someone who thrives in a fast‑paced home services environment, enjoys wearing multiple hats, and takes pride in building efficient systems, supporting teams, and solving problems before they become issues.

If you have experience in

home services, dispatching, ServiceTitan, or office operations , this is a great opportunity to step into a leadership role with real impact.

What You’ll Do As our Office Manager, you’ll oversee day‑to‑day office operations and ensure everything behind the scenes runs efficiently and professionally.

Office Operations & Leadership

Oversee daily office operations, ensuring smooth workflows across dispatch, customer service, and administration

Serve as the go‑to point person for office functions including scheduling, dispatching, billing, and customer coordination

Communicate daily and weekly schedules, priorities, and updates to office staff and leadership

Develop and maintain standard operating procedures (SOPs) and training plans for new and existing team members

Report office performance, challenges, and improvement opportunities to senior leadership

Dispatch, Scheduling & Customer Support

Manage technician schedules and service workflows in a dispatch/CSR environment

De‑escalate scheduling, billing, or administrative issues with professionalism and empathy

Interact with customers as needed to resolve concerns, document issues, and determine next steps

Ensure a high standard of customer communication and follow‑through

Accounting & Administrative Support

Handle AR/AP tasks, invoicing, purchase orders, and time sheet processing

Monitor technician time, payroll reports, and productivity within

ServiceTitan

Assist leadership with reporting, tracking, and operational insights

Office & Inventory Management

Maintain office supplies, equipment, and vendor relationships

Coordinate inventory control for the office, warehouse, and vehicles

Assist with permits, licensing, and vendor coordination as needed

Ensure office equipment is functioning properly; coordinate repairs and maintenance

Professional & Confidential Support

Greet visitors and manage access appropriately

Maintain confidentiality of sensitive employee and company information

Act as a liaison between leadership, office staff, and field teams

✅ What We’re Looking For

Proven experience as an

Office Manager, Accounting Manager, or Administrative Manager

in a

home services environment

Strong understanding of dispatching, scheduling, invoicing, and office operations

ServiceTitan experience strongly preferred

(or similar home services software)

Proficiency with Microsoft Office (Outlook, Word, Excel, PowerPoint), Adobe Acrobat, and web‑based platforms

Exceptional attention to detail and organizational skills

Strong problem‑solving ability with a proactive, solution‑oriented mindset

Excellent written and verbal communication skills

High level of professionalism, discretion, and confidentiality

Ability to manage multiple priorities with urgency and confidence

Competitive hourly pay

($25–$33/hour DOE)

Stable, full‑time role with a growing home services company

Opportunity to lead, improve systems, and make a real operational impact

Collaborative team environment where your expertise is valued

Ready to take ownership of office operations and help a growing home services company run at its best? Apply today and open the door to your next career move with Garage Pros.

Pay Range $25 - $33 USD

Guild Garage Group LLC is an Equal Opportunity Employer AA/EOE/M/F/V/D. In compliance with the Americans with Disabilities Act, Garage Pros may provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

All candidates are required to undergo pre‑employment Background and Drug Screenings, as well as a Motor Vehicle Record Check.

*This posting provides details on potential commissioned compensation ranges and possibilities. These amounts are not guaranteed and should in no way be construed as a salary offer.

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