Black Eagle Defense
System Administrator II with Security Clearance
Black Eagle Defense, Fort George Meade, Maryland, United States
System Administrator II with Security Clearance
3 weeks ago Be among the first 25 applicants
Salary Range: $124,000 - $181,000 per year.
Responsibilities
Provide support for the implementation, troubleshooting, and maintenance of IT systems
Manage the daily activities of configuration and operation of IT systems
Assist users in accessing and using IT systems
Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis, and resolution of problems
Provide support to IT systems, including day-to-day operations, monitoring, and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
Provide support for the escalation and communication of status to agency management and internal customers
Optimize system operations and resource utilization, and perform system capacity analysis and planning
Provide in-depth experience in troubleshooting IT systems
Provide detailed analysis and feedback to agency management and internal customers for escalated tickets
Provide support for the dispatch system and hardware problems, and remain involved in the resolution process
Configure and manage UNIX and Windows (or other applicable) operating systems and install/load operating system software, troubleshoot, maintain the integrity of, and configure network components, along with implementing operating systems enhancements to improve reliability and performance
Qualifications
Ten (10) years of experience as an SA on programs and contracts of similar scope, type, and complexity is required.
A bachelor's degree in a technical discipline from an accredited college or university is required.
In lieu of a Bachelor's degree, four (4) years of additional SA experience may be substituted.
Seniority Level
Mid-Senior level
Employment Type
Contract
Job Function
Information Technology
Industry
IT Services and IT Consulting
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Salary Range: $124,000 - $181,000 per year.
Responsibilities
Provide support for the implementation, troubleshooting, and maintenance of IT systems
Manage the daily activities of configuration and operation of IT systems
Assist users in accessing and using IT systems
Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis, and resolution of problems
Provide support to IT systems, including day-to-day operations, monitoring, and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
Provide support for the escalation and communication of status to agency management and internal customers
Optimize system operations and resource utilization, and perform system capacity analysis and planning
Provide in-depth experience in troubleshooting IT systems
Provide detailed analysis and feedback to agency management and internal customers for escalated tickets
Provide support for the dispatch system and hardware problems, and remain involved in the resolution process
Configure and manage UNIX and Windows (or other applicable) operating systems and install/load operating system software, troubleshoot, maintain the integrity of, and configure network components, along with implementing operating systems enhancements to improve reliability and performance
Qualifications
Ten (10) years of experience as an SA on programs and contracts of similar scope, type, and complexity is required.
A bachelor's degree in a technical discipline from an accredited college or university is required.
In lieu of a Bachelor's degree, four (4) years of additional SA experience may be substituted.
Seniority Level
Mid-Senior level
Employment Type
Contract
Job Function
Information Technology
Industry
IT Services and IT Consulting
#J-18808-Ljbffr