Administrative Assistant Job at Silverman Thompson in Baltimore

Silverman Thompson is looking for an administrative assistant to join our downtown Baltimore office.

The administrative assistant serves as the first point of contact for the law firm and provides high-level administrative support to attorneys and firm leadership. Reporting to the firm administrator, this role requires professionalism, discretion, strong organizational skills, and the ability to manage multiple priorities in a fast-paced legal environment.

Key Responsibilities

Reception & Client Interaction

• Greet clients, visitors, and vendors in a professional and courteous manner
• Answer and route incoming calls, take accurate messages, and manage voicemail
• Schedule and confirm client appointments and meetings including food order management
• Maintain a welcoming and confidential front-office environment
• Take payments over the phone and in‑person by credit card/cash and store in safe

Administrative & Executive Support

• Provide administrative support to attorneys and executives, including calendar management and meeting coordination
• Assist with court filings, deadlines, and document management (electronic and physical)
• Perform quality control checks in case management system to ensure consistency of entries
• Load incoming filings into document management system and track response deadlines
• Manage incoming and outgoing mail, packages, and deliveries

Office & Operations Support

• Maintain office supplies and coordinate with vendors as needed
• Organize and maintain client files in accordance with firm policies
• Assist with billing support, expense reports, and time entry as requested
• Support special projects and firm initiatives

Confidentiality & Compliance

• Handle sensitive and confidential information with discretion
• Ensure compliance with firm procedures and legal ethics requirements

Qualifications & Skills

• High school diploma or equivalent (associate or bachelor’s degree preferred)
• Previous experience as a receptionist, administrative assistant, or executive assistant (law firm or professional services environment preferred)
• Strong verbal and written communication skills with a professional demeanor and strong client‑service mindset
• Excellent organizational skills, attention to detail, and ability to multitask while maintaining accuracy and work under deadlines
• Proficiency with Microsoft Office (Word, Outlook, Excel) and office equipment
• Reliable, punctual, proactive and team‑oriented with a positive attitude

Salary: $45,000 - $55,000 with 100% paid health benefits

To be considered, please apply directly to jobinquiry@silvermanthompson.com with a resume and statement of interest.

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