Denver Recovery Group, LLC is hiring: Administrative Assistant - Boulder in Boul

Administrative Assistant - Boulder at Denver Recovery Group, LLC

Location: 5330 Manhattan Cir Ste H, Boulder

Job Type: Full-time

Shift: Monday - Friday 6:00 am to 2:30 pm; Saturday rotation 7:00 am to 9:00 am

Starting pay: $19.00/hr. Raise at successful completion of 90-day probationary period.

Position Overview

Denver Recovery Group (DRG) is seeking a detail-oriented and compassionate Administrative Assistant to support the daily operations of a busy outpatient treatment clinic. This is a computer-focused position that plays a critical role in patient experience, clinic efficiency, and compliance. The ideal candidate demonstrates professionalism, strong technical skills, discretion, and a commitment to helping others.

This role requires proficiency across multiple databases, including Electronic Medical Records (EMR), Central Registry, and Medical Billing systems, as well as intermediate to expert knowledge of Google Workspace. Accuracy, confidentiality, customer service, and teamwork are essential to success in this position.

DRG employees are classified as essential personnel and must have reliable personal transportation.

Responsibilities

• Answering and routing phone calls professionally
• Responding to phone and in-person inquiries regarding intake and transfer procedures
• Ensuring effective communication among clinic departments
• Checking in patients and facilitating the patient intake process
• Collecting patient fees and accurately entering transactions into Methasoft
• Maintaining appropriate professional boundaries with all patients
• Protecting confidentiality of sensitive data and patient identities
• Delivering medication to patients unable to access the clinic in person, in accordance with clinic policies and procedures
• Ensuring a safe environment for both employees and patients
• Maintaining adequate inventory of supplies and equipment
• Daily restocking of clinic areas
• Maintaining office equipment and scheduling repairs as needed
• Designing, organizing, and maintaining up-to-date filing systems
• Making copies and performing general administrative support tasks
• Participating in management-led meetings related to policies and strategic development
• Staying current on industry standards through continuing education, workshops, and front-office best practices
• Performing other duties as assigned

Physical Requirements

Occasional light physical work, including exerting or lifting up to 20 pounds.

Preferred Qualifications

• At least one year of recovery from substance use
• Experience working in healthcare, behavioral health, or substance use treatment settings

We Are Looking For Someone Who

• Works well in a team-oriented environment
• Has strong verbal and written communication skills
• Is organized, reliable, and detail-oriented
• Demonstrates professionalism and empathy
• Has a genuine desire to help others

Benefits

• Retirement fund
• Health insurance
• Accrued paid time off (PTO)
• Accrued sick time
• 11 paid holidays per year

Equal Opportunity & Fair Chance Statement

The above statements are intended to describe the general nature and level of work being performed by team members assigned to this classification. They are not intended to be an exhaustive list of all responsibilities, duties, or skills required. Team members may be asked to perform duties outside of their normal responsibilities as needed.

This is a Fair Chance position. Denver Recovery Group follows Fair Chance hiring practices when performing background checks.

Denver Recovery Group is an equal opportunity employer and considers all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.