Administrative Assistant - Float Job at Denver Recovery Group, LLC in Denver

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Denver Recovery Group, LLC provided pay range

This range is provided by Denver Recovery Group, LLC. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$21.00/hr - $23.00/hr

This position is for an Administrative Assistant who will float between 8 Front Range Clinics and occasionally travel to others throughout the state. This is a computer-focused position requiring proficiency in multiple databases, including EMR, Central Registry, and Medical Billing systems. Intermediate to expert abilities and knowledge of Google Workspace. The role is critical in supporting the day-to-day operations of a busy clinic, with a strong emphasis on accuracy, confidentiality, and customer service.

Key Responsibilities

• Utilize multiple systems (EMR, Central Registry, Medical Billing) to manage patient and administrative data.
• Remain actively engaged throughout the shift via Google Chat and email to ensure timely communication and responsiveness with team members and departments.
• Answer and route phone calls appropriately; take and relay messages as needed.
• Provide accurate information regarding intake and transfer procedures, both in person and over the phone.
• Distribute office correspondence and faxes to the appropriate staff members.
• Maintain effective communication among all clinics and all departments.
• Check in patients using Methasoft (EMR), and accurately enter all new patient information.
• Collect patient fees, ensure accurate entry into EMR, and promptly secure all payments.
• Enter and discharge patients in Central Registry, ensuring registration is completed before dosing.
• Support the intake process.
• Monitor provider schedules and notify them when patients are ready to be seen.
• Uphold professional boundaries and maintain confidentiality of sensitive patient information at all times.
• Occasionally deliver medications, in compliance with company insurance and DEA regulations.
• Prepare intake materials.
• Contribute to maintaining a safe environment for staff and patients.
• Pay reconciliation of collected funds and assist in deposit preparation.
• Perform additional duties as assigned.
• Participate in team meetings and strategic planning discussions.
• Occasionally perform light physical work, including lifting up to 20 pounds.

Ideal Candidate Qualities

• Collaborative and works well in a team setting.
• Strong verbal and written communication skills.
• Organized, dependable, and detail-oriented.
• Motivated by a desire to help others.

FTE Benefits

• 11 Paid Federal Holidays
• Accrued PTO
• Accrued Sick
• Employer assistance of Medical, Vision and Dental premium
• 401 K Retirement

Note: This job description outlines the general nature and level of work expected. It is not an exhaustive list of responsibilities and may be adjusted as needed. Flexibility and willingness to support other tasks are essential.

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The above statements are intended to describe the general nature and level of work being performed by team members assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of team members so classified. All team members may be required to perform duties outside of their normal responsibilities from time to time, as needed.

This is a "Fair Chance" job (the employer follows Fair Chance hiring practices when performing background checks).

Denver Recovery Group is an equal opportunity employer that considers all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.